184 customer support officer jobs found in Atlanta

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description As a member of the NAS E&S Casualty leadership team, you will contribute to the growth and profitability of the casualty business through expert advisory and underwriting support. In addition to being responsible for product and forms adherence to North American best practices, this role will facilitate innovative product solutions and modification to policy language to meet the needs of unique risks present in the E&S market. You will manage highly complex underwriting accounts and assist the staff in triaging opportunities, comprehensively and creatively structuring deals, and enabling staff development in underwriting best practices and product expertise. Requires an extensive level of knowledge in assigned product lines, and technical knowledge of underwriting concepts, practices, procedures and techniques.   Responsibilities: Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims TPA Governance Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims TPA Reporting directly to the Claims TPA Regulatory Manager, the role will support the oversight of all North American state and province regulatory matters relating to third-party administrators handling claims on behalf of AIG. This role helps to ensure that AIG’s TPA partners operate in alignment with state and province requirements, company standards, and contractual obligations. Position Description Full Time US-based employment, Claims TPA Governance. The Claims TPA Governance Analyst shall be responsible for the following activities: Monitor changes in state, federal, and market conduct regulatory requirements impacting claims handling and TPA activities.   Ensure TPA partners maintain compliance...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Reporting to the Global Head of Cyber Underwriting, t his role   is responsible for   developing and managing the global digital cyber insurance proposition, which currently serves a significant SME customer base and is designed to evolve as the digital segment grows and changes. The focus spans underwriting strategy, coverage design, pricing frameworks, and enabling effective distribution, ensuring the proposition   remains   scalable, competitive, and aligned to business   objectives . Working cross - functionally with underwriting divisions, product and wordings, technology, claims, cyber services, and distribution teams, the role supports profitable growth and strong portfolio performance across markets.   Location: Atlanta, GA; 3340 Peachtree Road, Tower Place 100 Atlanta GA 30326; Chicago, IL; 500 West Madison St Suite 1205 Chicago IL 60661; Los Angeles,...

Position Title Relationship Manger Sr. - Homebuilder Finance   Location Atlanta, GA 30305   Job Summary The Senior Relationship Manager-Home Builder Finance manages Home Builder Finance loan relationships of all levels of complexity. Generates new business and relationships that will produce revenue from companies, sponsors, developers and businesses. Generates deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists, portfolio managers (credit, underwriting, transaction approvals/processing) and operational support specialists but remains accountable for all aspects of the relationship. Responsible for the origination, negotiation, structuring, pricing, underwriting, and closing of loans. Manages a complex loan portfolio ensuring the highest loan quality for the organization with minimal risk. Manages the on-going monitoring of portfolio quality and ensures compliance with...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter, Crime and Fidelity Insurance The Role: Hiscox has an established competitive suite of Specialty solutions and a strong reputation in the market. We have a highly collaborative culture where you’ll make friends and laugh and work hard. We supply the resources, and you’re expected to use them to find a way to write profitable business in a competitive environment. This is not a status quo P&C underwriting environment where the few carry the many. Here you’ll use your common sense, positive attitude and ambition to place good risks, create a pipeline of business and be a “go-to” resource for Crime coverages and expert for wholesale brokers throughout the region. What You’ll Be Doing: Underwrite, price and negotiate accounts consistent with the quality of the risk and according to the company’s strategies and guidelines for the Crime and Fidelity product line: Business Crime...

Responsibilities Program / Project Management Work with industry-leading consultants, construction managers, subcontractors, and vendors in a collaborative fashion to delivery high quality programs Provide direct support to the individual team leads and project managers overseeing design and construction projects Manage and organize workload distribution among the team to ensure project deadlines are met Understand and enforce detailed policies and procedures that project managers must follow when managing projects Review development of all capital funding packages for projects to ensure scope is in line with existing standards Review all budgeting and understand pricing variances across different markets Partner with Procurement to ensure competitive pricing on all contracts and policy is followed on bidding guidelines Work with team leads and project managers to reduce costs on projects being submitted through scope and specification changes Participate in the...

GenAI Software Engineer (Full Stack) Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.  If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our southeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our southeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving   problems   and providing great customer service. A job that provides variety and independence is exciting to you, but   more than anything else , you are looking for a place to have a career   that allows you to provide for you and your family . At AAA The Auto Club Group (ACG), you   will find that and a place to call a “home away from home ”.   Continue reading to see what our Roadside Assistance Technician   opportunities   are all about!   A day-in-the-life of a Roadside Assistance Technician   As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Job Type: Contractor Build a brilliant future with Hiscox   We are looking for a Senior Analyst, Marketing Analytics & Insights to join our Marketing team. In this role, you'll be a key part of the Marketing team, owning the reporting and insights function to drive marketing performance analyses. You will be at the forefront of the company's data-driven marketing efforts, using data to inform and improve marketing strategies in partnership with channel leads, product, and finance. This role is crucial for shaping marketing strategy by analyzing performance across various channels, identifying trends, and uncovering opportunities for growth. Core Responsibilities: Performance Analysis & Insights: Analyze digital marketing performance across multiple channels, such as Paid Search, Paid Social, Affiliate, and Programmatic. Conduct deep-dive, ad-hoc analyses to evaluate paid media effectiveness and identify performance drivers. Translate insights from...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service standards and...

Get to know the business Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality. Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools, and Program Governance. GS&PS is committed to providing value to our stakeholders through building trust, providing a best-in-class procurement experience, maximizing profit, minimizing risk, and enabling sustainable growth for AIG. About the role We are looking for an experienced Strategic Sourcing Manager for Market Data, focused on developing and implementing strategies for acquiring financial market data and ensuring optimal cost efficiency, data quality, and vendor management. The ideal candidate will have a proven record in strategic sourcing within the financial services sector with exceptional negotiation...

Job Description Amazing Career Moments Happen Here      Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview    We’re searching for a Marketing Director to join our Agency Marketing team in a hybrid location (1-2 days per week) from either our Chicago, Dallas, Atlanta, or Toronto offices. The Marketing Director is a strategic, revenue-aligned role responsible for owning the go-to-market strategy for our Benefits and Financial Management business units. The...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a  Accounts Payable Team Leader  to join our growing team in   Atlanta, GA!         Under the general leadership of the Regional Assistant Controller, the Accounts Payable Team Leader is responsible for leading the day-to-day operations of the Accounts Payable team.  How You Will Contribute:   Oversee departmental results and coordinate overall team productivity. Delegate and manage workflows involving commissions, taxes, return premiums, overpayments, and other key accounting tasks. Ensure timely payments to insurance companies and maintain low payables over 90 days. Issue direct bill commission payments to agents after AR confirmation. Manage uncashed checks and state surplus lines tax filing processes. Oversee accurate and timely vendor/supplier...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Job Description: Title: Account   Assistant   - Commercial Lines   Work Mode : Fully remote for EST/CST based candidates   |   Location / Supporting:   Atlanta, GA office   |   Book   Focus:  Hotel, Hospitality, Real Estate Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   Assist the   account   team in completing day-to-day...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter, Crime and Fidelity Insurance The Role: Hiscox has an established competitive suite of Specialty solutions and a strong reputation in the market. We have a highly collaborative culture where you’ll make friends and laugh and work hard. We supply the resources, and you’re expected to use them to find a way to write profitable business in a competitive environment. This is not a status quo P&C underwriting environment where the few carry the many. Here you’ll use your common sense, positive attitude and ambition to place good risks, create a pipeline of business and be a “go-to” resource for Crime coverages and expert for wholesale brokers throughout the region. What You’ll Be Doing: Underwrite, price and negotiate accounts consistent with the quality of the risk and according to the company’s strategies and guidelines for the Crime and Fidelity product line: Business Crime...