86 retail service operations team leader jobs found in Atlanta

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.    The Account Manager provides administrative and production support to the New Business Brokers within the Workers’ Compensation department. This role is responsible for supporting the end-to-end new business submission process, ensuring accuracy, timeliness, and compliance with internal procedures and carrier requirements. The position operates in a fast-paced, high-volume environment and plays a key role in supporting revenue generation and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Casualty team. AIG’s strong brand in the market has provided for strong growth and thus the need for underwriting resources. We consistently provide clients with innovative products, use of technology, and a world-class platform. Our underwriters constantly deliver in an ever-changing marketplace and world.  In this role, you will be responsible for underwriting and servicing an existing renewal book with assistance to other team members who will solicit new business opportunities. This role includes constant interaction with top nationwide, regional, local and wholesale brokers and insureds. Through this role,...

Company Details     Berkley Fire & Marine Underwriters was launched in 2013 and is a W. R. Berkley operating unit offering preferred inland marine and related property risks and services. Headquartered in Chicago, Berkley Fire & Marine Underwriters serves customers throughout the United States, both regionally and nationwide.  With the ability to craft customized terms, we provide the most effective protection for those in the construction, logistics, manufacturing and transportation industries.   This role will be based in MS, AL, GA or FL state. #LI-LD1  #LI-Remote     The Company is an equal employment opportunity employer.     Responsibilities As a Senior Sales Underwriter - Inland Marine , you will build and maintain relationships, drive written premium growth, and maintain renewal retention goals while delivering a high degree of customer satisfaction within assigned territory.  You'll...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

About Specialty Program Group: Our goal is to   partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.  About SBR Ancillary, a division of Strategic Benefit Resources: SBR is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every opportunity,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Administrative/Clerical Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Description We are looking for an HR Operations Administrator to manage our global HR transactions and support the Global HR Operations department. This role involves maintaining HR records, processing HR transactions in Workday, and ensuring efficient HR operations. The candidate should be experienced managing Workday HR transactions, highly organized, and capable of handling confidential information. Key Responsibilities: Administer HR processes,...

Scope This is an opportunity to join a high-impact marketing team focused on advancing key business priorities across North America Insurance. We are seeking an experienced campaign strategist to join the North America Marketing team as its dedicated campaigns expert. This centralized role will partner with the Retail, Wholesale, Alternative Channels, and Distribution Marketing teams. The Senior Marketing Manager, Campaigns will be the team’s resident expert on campaign architecture and strategy, bringing the knowledge and framework to determine the right campaign approach for each initiative, define audience and channel mix, and ensure every campaign is built with clear objectives and measurable outcomes. This includes distinguishing between awareness, nurture, retention, and conversion-focused programs and applying the right strategy for each business need. Equally important, this role owns the campaign workflow and processes across the NA Marketing team, ensuring...

Scope This is an opportunity to join a high-impact marketing team focused on advancing key business priorities. We are seeking a seasoned marketing professional to support Distribution and Field leadership, by translating business priorities into clear, effective marketing strategies that strengthen broker and client engagement, support go-to-market priorities and elevate the consistency and impact of marketing programs. The Distribution organization is structured across three core engagement areas: retail broker engagement, wholesale broker engagement, and client engagement, each with distinct audiences, relationship priorities, and growth objectives. Serving as the key marketing partner across all three areas, this role will help strengthen relationships, deepen market engagement, and support growth through integrated marketing initiatives. This role will also help drive a robust North America events strategy aligned to priority growth areas and designed to elevate...

Job Description TITLE:                                                 Team Leader – Marine Claims DEPARTMENT:                                  EIMC REPORTS TO:                                    VP Specialty Marine & Transportation STATUS:                                             Regular, full-time; exempt           SUMMARY OF JOB PURPOSE   EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. The Marine Claims Team Leader will provides leadership and direct supervision to a team of Marine Claims Consultants who investigate marine cargo, stock throughput, hull and liability claims. PRIMARY JOB RESPONSIBILITIES Learns, leverages, and develops team member strengths and skillsets with assigned work. Proactively monitors and corrects performance through reviews and audits based on standardized metrics....

About the role The Broker Services Team Leader is responsible for leading the day-to-day operations of the Broker Services Contact Center, providing leadership, coaching, and support to a team of Contact Center Representatives who assist insurance brokers and internal business partners. This role is responsible for driving operational excellence, ensuring service level and quality objectives are met, fostering employee development, and promoting a culture of accountability, collaboration, and continuous improvement. The Team Leader serves as a key liaison between frontline staff and leadership while supporting strategic initiatives, process enhancements, and cross-functional partnerships that improve the overall broker experience. Primary responsibilities: Lead, coach, mentor, and develop a team of Broker Services Representatives through regular coaching sessions, performance feedback, and career development. Monitor daily operations to ensure achievement of service...

Perform actuarial pricing analyses and develop pricing models using actuarial ratemaking techniques. Perform programming development and provide actuarial pricing support for underwriters. Develop using Python, GitHub, Excel, and HyperExponential software in an actuarial context. Perform actuarial mathematical and technical development and programming. Apply casualty actuarial pricing principles, ratemaking, deductible pricing, increased limit factors, and casualty coverages. Deploy pricing concepts underlying actuarial software being developed. Requirements: Bachelor’s degree in Mathematics, Actuarial Science, Data Science, Analytics, or a related field of study, plus two (2) years of experience with developing using Python, GitHub, Excel, and HyperExponential software in an actuarial context; performing actuarial mathematical and technical development and programming; applying casualty actuarial pricing principles, ratemaking, deductible pricing, increased limit factors, and...

Overview As the Product Marketing Manager for our Environmental Health & Safety (EHS)  risk  solutions, you will serve as a strategic partner to Product and Sales, responsible for translating product capabilities into differentiated value that resonates with buyers and drives revenue growth. You will lead go-to-market strategy for new products and features, develop clear positioning and messaging rooted in  market  insight, and ensure sellers are equipped with the right  artifacts  and resources to engage and win. In addition to supporting our EHS portfolio, you will help develop industry-specific commercialization strategies and messaging for key vertical markets, including Manufacturing , Transportation, and  Construction. You will also inform broader marketing strategy by providing messaging frameworks and product  expertise  that help shape  GTM   initiatives,  campaigns, events, and content. With fluency in the SaaS development lifecycle...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. We are looking for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships to join our team as an Associate Broker. The Broker Assistant will support Brokers with all job functions to learn the industry, business, and job responsibilities necessary for future growth as a Broker. Serving as in intermediary between the Retailer and the Insurance Company, they market, identify, solicit, and arrange appropriate insurance coverage for clients. Responsibilities Enter all new business submission into the operating system for Clearance Verification of licensing and compliance requirements for accounts Follow up for information request with retailers Prepare specifications of coverage and pricing for an account to be marketed to a carrier Responsible for...

This Executive Underwriter, Corporate Accounts role will be an ideal opportunity to develop your experience and expertise with AIG's Primary Accounts Casualty Group . Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business in the Region to help drive the profitable growth of our Primary Casualty group. You will be responsible for assessing/analyzing the desirability of risk by identifying hazards and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a  Accounts Payable Team Leader  to join our growing team in   Atlanta, GA!         Under the general leadership of the Regional Assistant Controller, the Accounts Payable Team Leader is responsible for leading the day-to-day operations of the Accounts Payable team.  How You Will Contribute:   Oversee departmental results and coordinate overall team productivity. Delegate and manage workflows involving commissions, taxes, return premiums, overpayments, and other key accounting tasks. Ensure timely payments to insurance companies and maintain low payables over 90 days. Issue direct bill commission payments to agents after AR confirmation. Manage uncashed checks and state surplus lines tax filing processes. Oversee accurate and timely vendor/supplier...

We are seeking a highly skilled and experienced Sourcing Category Manager to join our team. The ideal candidate will have a proven track record in strategic sourcing, category management, supplier relationship management, and indirect procurement. This role requires a strategic thinker with excellent analytical abilities, strong stakeholder management skills, and a deep understanding of market dynamics. The successful candidate will be responsible for developing sourcing strategies, managing supplier relationships, and delivering measurable value across assigned categories, including professional services and other indirect spend areas. This role requires 4 days per week in our Atlanta office. Key Responsibilities: Develop and implement comprehensive category strategies to optimize cost, quality, service levels, and business value. Manage assigned indirect spend categories, identifying opportunities for cost savings, supplier consolidation, process improvements, and risk...