29 technical support associate jobs found in Atlanta

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.   This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.   Job Summary: AssuranceAmerica is seeking a Software Developer to join our growing technology organization as we continue to transform how technology enables and advances the insurance business. This role will directly support our team and partner closely with the business to deliver impactful, scalable solutions. You will work...

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary: AssuranceAmerica is seeking a Software Developer to join our growing technology organization as we continue to transform how technology enables and advances the insurance business. This role will directly support our Commercial Auto team and partner closely with the business to deliver impactful, scalable solutions. You will work within a...

Position Summary:   The Senior Account Manager, Contract Surety is an experienced surety professional responsible for independently managing a portfolio of commercial and/or contract surety accounts, including accounts of increased complexity. This position combines strong account-management capabilities with established technical surety knowledge and is expected to anticipate client needs, identify potential issues, and proactively coordinate solutions. Supervisory Responsibilities:   None Essential Tasks: Independently manage an assigned portfolio of commercial and/or contract surety accounts Maintain client/account responsibilities appropriate to experience, capacity, and team structure Handle complex bond requests, renewals, continuations, riders, and related transactions Develop a thorough understanding of client operations, bond programs, and carrier relationships Prepare complete underwriting submissions Communicate independently with clients and...

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.   This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.   Job Summary As Support Manager, you will lead the delivery of responsive, high-quality technical support exclusively for AssuranceAmerica associates. Working closely with the Infrastructure, Data, Development, and other internal teams, you will oversee the resolution of hardware, software, systems, network, telephony, access, and cloud-service issues....

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…   With...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through a diversity of thought, experiences, skills, and backgrounds. Job Description Customer oriented professional responsible for handling inbound calls from insureds, and agents; assisting with billing, non-monied endorsements, technical system difficulties, document requests and cancellations. Responsibilities include maintaining appropriate service levels and assisting with underwriting task carryover. This includes verifying information, assessing risk factors, and making informed coverage decisions in accordance with company guidelines and regulatory requirements. This role will have a focus on agency...

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in...

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in...

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in...

Location: Atlanta, GA Schedule: Hybrid after 6 months About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: As an Employee Benefits Consultant, you will play a pivotal role in managing client relationships and providing strategic guidance in the realm of health and benefits. Success in this position requires a...

Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact on a scale, we’d love to hear from you.  Who we are   AIG is a leading global insurance...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot...

Job Type: Permanent Build a brilliant future with Hiscox   Title: Principal Quality Engineer Location: Atlanta, GA   We are seeking an innovative Principal Quality Engineer who will advance our testing capabilities through modern automation and AI-driven methodologies. This position is responsible for establishing an automation-centric approach, designing sophisticated test frameworks, and ensuring quality is integrated throughout the software development lifecycle by utilizing artificial intelligence for efficient test generation, anomaly detection, and predictive analytics. Reporting directly to the Director of Quality Engineering, the successful candidate will support and guide scrum teams, exemplify best practices, and champion ongoing improvement initiatives. The ideal applicant will demonstrate a strong commitment to scalable automation, effective cross-functional collaboration, leveraging AI in testing strategies, and addressing complex testing scenarios....

Job Type: Permanent Build a brilliant future with Hiscox   Title: Senior Quality Engineer Location: Atlanta, GA   We’re on the lookout for a dynamic and passionate Software Quality Engineer to join our quality engineering team and make an immediate impact! In this pivotal technical role, you’ll dive headfirst into hands-on automation challenges, deliver robust in-sprint testing support, and elevate our testing frameworks. You’ll be at the heart of strengthening quality engineering practices across the organization, collaborating closely with developers, product owners, and quality engineering leadership. As an active member of our Testing Guild, you’ll help drive continuous improvement, push for standards alignment, and champion engineering excellence every step of the way!   **This is a hybrid role with an expectation of being in the office 2–3 days per week**   Key Responsibility Areas: In-Sprint Quality & Testing Support: Participate...

About the Role   We are seeking a skilled Account Manager to join our dynamic Insurance team in Atlanta, GA or Charlotte, NC. Key Responsibilities Include   Serve as primary day-to-day client contact; Manage client service needs ; Present custom solutions to clients and prospects in a clear and professional manner   Communicate client needs to account management team and coordinate client services, including but not limited to:   Claims reviews   Insurance training   Kick of meetings   Stewardship meetings   Renewal strategy meetings   Analyze client risk profile and develop marketing strategy with team and client   Analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement   Cultivate local carrier relationships to support company visibility and...

Job Type: Permanent Build a brilliant future with Hiscox   Director of Technology Product Delivery About the Role: Hiscox is seeking a Director of Product Delivery to lead the delivery system supporting our US business. This senior leader will manage and develop direct reports while creating the conditions for durable, cross-functional product teams to solve meaningful customer and business problems safely, quickly and sustainably. The role will lead our transition from project-oriented delivery toward empowered, product-centric teams while coordinating enterprise initiatives that span value streams, including core-system replacement, cloud migration, standardized APIs, platform modernization and Group priorities. The Director will connect strategy, investment, capacity and execution across Product, Engineering, Quality Engineering, Architecture, Data, Cloud, Cybersecurity, Finance, business functions and strategic partners.     Primary...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: This is an in-office, full-time position located at 610 Airport South Parkway, Suite 200 College Park, GA 30349. *Please note this position is not hybrid and will report to a fleet location every day.*  Position Schedule / Shift: 7-day, multiple shift operation which may require “on call” duty at times.  Position Summary:     The Fleet Supervisor leads daily roadside assistance and towing operations, partnering with the Operations Manager to ensure safe, efficient, and customer-focused service delivery. This role is responsible for recruiting, coaching, and developing technicians while maintaining workforce readiness, fleet quality, and regulatory compliance. The supervisor oversees scheduling, safety initiatives, performance management, and customer issue resolution to support operational and financial goals. Success in this position requires strong...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be...

Job Type: Permanent Build a brilliant future with Hiscox   Claims Program Specialist     The Position Can Be Based In: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY Scottsdale, AZ West Hartford, CT   Position Summary: The Claims Program Specialist is responsible for supporting operational excellence across the Claims organization through a combination of claims technician support, training delivery, onboarding coordination, content management, and process enablement. This role serves as a bridge between day-to-day claims operations and organizational learning by helping employees effectively utilize claims systems, workflows, tools, and business processes.   The position operates as a hybrid role, with approximately 50% of time dedicated to Claim Technician responsibilities and 50% dedicated to training, operational enablement, and learning program support. The Claims Program Specialist partners closely with the Claims Program Manager,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   This is an on-site position located at 610 Airport South Parkway, Suite 200 College Park, GA 30349. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance...