2 warranty claims adjuster jobs found in Austin

Job Description Build the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster​ , you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As an Automotive Warranty Claims Adjuster, you’ll be at the core of our mission. Here are the main responsibilities: Answer inbound calls from customers, repair facilities, and dealers. Initiate automotive claims, gather...

Job Description iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling. Your Day to Day Resolve disputes and conflict with inbound caller -taking escalation calls   Answering customer service related calls from inbound callers including contract holders, and repair shops.   Initiating the claim based on contract holder information being provided.   Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.   Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component .   Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims,...