15 claim director jobs found in Austin

SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.   This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in...

SUMMARY: The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.   This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to...

Title: Manager, Actuarial Data Science Location: San Francisco Bay Area, CA / Austin, TX / Dallas, TX / Morristown, NJ (Flexible / Hybrid) Reporting to: Director, Actuarial Open to Relocation? We’ve Got You Covered:  This role is open to candidates willing to relocate to one of our hub locations.  Hippo offers relocation assistance to support your move , so you can focus on doing impactful work—not the logistics of getting here. About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.    Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership,...

Job Description Build the future with us We are seeking a Sales Account Executive that would join our Sales Team. This role is responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored warranty solutions by marketing our products to dealerships that enhance their business operations. In this position, you will play a crucial role in expanding our customer base and driving revenue growth. You will be responsible for identifying, pursuing, and closing new business opportunities as well as implementing process/procedures and assisting in claims. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. We are looking for someone that is based either in West Texas or Utah As a Account...

Job Description Bilingual Customer Service Representative What you’ll accomplish with us As a Bilingual Customer Service Representative , you’ll be at the core of our mission. Here are the main responsibilities: Process cancellations for all products with accuracy and efficiency Review cancellation requests for missing information, pending claims, and policy status Assist with printing and mailing checks to the appropriate recipients Respond to lender requests and maintain the Ford website Manage work email to ensure timely communication Answer high‑volume calls from dealerships and customers regarding cancellations and service issues Resolve customer concerns in a timely and professional manner Support additional tasks as requested by the supervisor What could accelerate your success in this role We’re looking for someone who: Is known for their strong attention to...

Job Description Build the future with us We are seeking an Account Executive, with extensive experience within the Power Sports and Automotive industry that would join our Sales Team. This role is responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored warranty solutions by marketing our products to dealerships that enhance their business operations. In this position, you will play a crucial role in expanding our customer base and driving revenue growth. You will be responsible for identifying, pursuing, and closing new business opportunities as well as implementing process/procedures and assisting in claims. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. We are looking for someone...

Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Austin, TX (78734) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...

Job Description Gap Claims Representative Build the future with us Are you driven by delivering exceptional service and supporting clients with accuracy, empathy, and professionalism? Are you eager to contribute to a company that helps its clients feel confident and secure about their future? As a Gap Claims Representative , you will play a key role in reviewing documentation, resolving GAP claims, and ensuring a seamless and positive customer experience. This position is a great opportunity to showcase your attention to detail, communication skills, and ability to thrive in a fast‑paced environment. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Gap Claims Representative , you’ll be at the core of our mission. Here are the main responsibilities: Answer incoming calls from the queue and resolve GAP claims in accordance with...

Position Summary:   The Commercial Lines Account Executives have leadership/mentorship and advisement responsibilities over Account Managers and their respective books of business/client groups to include gathering information from clients, servicing clients, and setting expectations of timeline for completion of work tasks. Supervisory Skills:  None Essential Tasks: Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Generating premium allocations for clients; advanced Microsoft Excel proficiency Negotiating rate terms and conditions with Carriers on behalf of clients Provides technical support to Producers...

We’re excited you’re considering joining a great place to work!  Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. About this Position At Texas Mutual Insurance Company, one of the Best Companies to Work for in Texas, we are committed to creating a stronger, safer Texas. We are looking for a dynamic and experienced Senior Manager Regional Claims to lead our Austin regional claim operations. In this critical leadership role, you will provide strategic direction, guidance, and oversight to a dedicated team of claims professionals. You are a leader who empowers your team by fostering a...

Position Summary:   The Account Production Manager position was established to aid in growing and maintaining a Managing Director’s book of business. Supervisory Responsibilities:   None Essential Tasks: Responsibilities related to Existing Accounts: Help gather exposure updates and applications for renewals. Track and ensure service timeline items are completed. Manage daily task tracker of ongoing follow up items. Verify renewals are booked and items issued (COI, auto ID cards, etc). Track claims submitted to the claims department and aid with quality control. Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets. Track account details: coverage in place, coverage opportunities, and cross-sell data. Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc. Responsibilities related to New Business: Help coordinate new business marketing efforts (documents to marketer,...

Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.   As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.   Key Responsibilities   Own and manage an assigned territory, driving profitable growth in alignment with financial and operational...

Title: Data Analyst  Location: Austin, TX  (Flexible / Hybrid) Reporting to:  Director, GTM  About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. About This Role: The Data Analyst will play a key role in supporting Hippo’s Business Enablement & Insights function by driving analytics across both growth and core insurance domains, including sales, marketing, retention, claims and underwriting.  This role goes beyond traditional reporting—focusing on translating complex data into actionable insights that drive profitable growth, operational efficiency, and risk-aware decision-making. The analyst...

Job Description iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling. Your Day to Day Resolve disputes and conflict with inbound caller -taking escalation calls   Answering customer service related calls from inbound callers including contract holders, and repair shops.   Initiating the claim based on contract holder information being provided.   Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.   Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component .   Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims,...

Job Description Build the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster​ , you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As an Automotive Warranty Claims Adjuster, you’ll be at the core of our mission. Here are the main responsibilities: Answer inbound calls from customers, repair facilities, and dealers. Initiate automotive claims, gather...