3 claims training performance consultant jobs found in Austin

As a result of continued growth and expansion in the Austin, TX area , Higginbotham Insurance Agency, Inc is seeking an experienced Loss Control Consultant to support clients in Texas and neighboring states. If you are a committed professional with a passion for delivering unparalleled service, Higginbotham is interested in exploring this opportunity with you. Summary of Responsibilities: Analyze historical loss information to identify loss leaders, measure success and develop appropriate loss control service strategies. Provide expert consulting services to assist with regulatory compliance (OSHA, D.O.T., etc.) Review and provide professional guidance to implement and respond to insurance carrier loss control recommendations. Participate in presentations with the production team to present loss control solutions and demonstrate added value to prospective clients. Conduct safety assessments focused on the evaluation of site conditions, employee work practices,...

Company: Marsh Description: We are seeking a Continuous Improvement Specialist to join the Marsh team in Austin, TX. This hybrid role requires at least three in‑office days per week. You will lead process optimization across insurance operations—claims, underwriting, policy administration, and client services—using Lean Six Sigma, process mapping, data analysis, and root‑cause problem‑solving to reduce cycle time, improve quality, and enhance customer experience. We will count on you to: Analyze end-to-end operations • Map current-state (AS‑IS) processes and identify bottlenecks, waste, and defects. • Define target-state (TO‑BE) processes aligned with business goals and regulatory requirements. Lead continuous improvement initiatives • Manage a portfolio of improvement projects, including scope, timelines, and benefits. • Apply Lean, Six Sigma, Kaizen, and BPM to diagnose issues and implement solutions. Drive data‑based decision making • Collect and...

Company: Marsh Description: We are seeking a talented individual to join our BCS Training, QA and Project Delivery team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office. As the BCS Leader- Training, QA, and Project Delivery, you will provide senior leadership for quality assurance, training, continuous improvement, and project management across insurance operations. You will design and execute the quality and training strategy, build and lead high-performing QA and training teams, and partner with business leaders to ensure regulatory compliance, strong control environments, and exceptional client experience. You will also drive enterprise-wide continuous improvement initiatives, leveraging data, analytics, and best-in-class quality methodologies. We will count on you to: Develop and execute an enterprise-wide quality assurance and training strategy that...