06/03/2026
Job Description Bilingual Customer Service Representative What you’ll accomplish with us As a Bilingual Customer Service Representative , you’ll be at the core of our mission. Here are the main responsibilities: Process cancellations for all products with accuracy and efficiency Review cancellation requests for missing information, pending claims, and policy status Assist with printing and mailing checks to the appropriate recipients Respond to lender requests and maintain the Ford website Manage work email to ensure timely communication Answer high‑volume calls from dealerships and customers regarding cancellations and service issues Resolve customer concerns in a timely and professional manner Support additional tasks as requested by the supervisor What could accelerate your success in this role We’re looking for someone who: Is known for their strong attention to...
iA American Warranty Group
Austin, TX
Full Time
