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Full Time 29
Austin customer service team lead Texas

29 customer service team lead jobs found in Austin, TX

HUB International
03/04/2026  
Relationship Manager
Job Title: Relationship Manager Location: Austin, TX (Hybrid) Compensation:   $72,000-$76,000 Incentive Compensation:   7.5% of servicing client revenue Reports to: VP of Institutional Advisory & ERISA Governance Schedule:  8:00am-5:00pm (M-F) Job Type: Full-Time About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial piece of mind and top of class solutions, investments, administration, and service. We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most competent professional team....
HUB International Austin, TX, USA Full Time
Freeway Insurance Services America
03/02/2026  
Insurance Store Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...
Freeway Insurance Services America Austin, TX, USA Full Time
Liberty Mutual
03/02/2026  
Small Commercial Senior Territory Manager
Description We are seeking a results-driven Senior Territory Manager to own and lead a defined geographic territory, driving profitable premium growth and strong agency performance across a broad commercial product portfolio. In this highly visible role, you will serve as a trusted advisor to independent agents and brokers, balancing day-to-day small commercial flow with strategic pursuit of targeted larger accounts. You’ll leverage deep relationship management, data-driven strategy, and cross-functional collaboration to optimize territory performance and achieve financial and operational objectives.   This is an excellent opportunity for a seasoned insurance professional who thrives in the field, enjoys building long-term partnerships, and wants to make a meaningful impact within a dynamic commercial insurance organization.   Key Responsibilities:   Territory & Agency Ownership Own and manage an assigned geographic territory, driving profitable...
Liberty Mutual Austin, TX, USA Full Time
HUB International
02/25/2026  
Retirement Service Agent (bilingual)
About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.   About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States.   We provide financial piece of mind and top of class solutions, investments, administration, and service.  We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and...
HUB International Austin, TX, USA Full Time
HUB International
02/24/2026  
Retirement Service Agent
About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.   About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States.   We provide financial piece of mind and top of class solutions, investments, administration, and service.  We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most...
HUB International Austin, TX, USA Full Time
HUB International
02/24/2026  
Director of Operations – Retirement Plan Services
Job Title: Director of Operations – Retirement Plan Services Compensation: $95,000-$100,000 salary plus 15-20% yearly discretionary bonus Location: Austin, TX (Hybrid) Department: Operations Reports To: Senior Vice President of Operations Job Type: Full-Time Working Hours: 8:00am-5:00pm CST (Monday-Friday) About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Job Purpose: The Director of Operations is responsible for leading and optimizing core operational functions...
HUB International Austin, TX, USA Full Time
Markel
02/24/2026  
Associate Underwriter Contract Surety
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to build underwriting expertise while supporting the Surety Underwriting unit within one of our underwriting headquarters. Working under direct supervision, this individual may be tasked with making decisions independently and could hold limited underwriting authority. The role involves regular interaction with multiple stakeholders—including operations, home office underwriting, frontline underwriting, agency partners, customers, and contractor services—to help...
Markel Austin, TX, USA Full Time
Allstate
02/22/2026  
Auto Damage Adjuster - Hybrid
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Hybrid Auto Damage Adjuster, you'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage virtually, on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. If you're looking for a career that blends technical know-how, customer service, and the freedom of field...
Allstate Austin, TX, USA Full Time
Huntington
02/19/2026  
Retail District Manager - Austin, TX
Description Summary: ​Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Retail District Manager, you are responsible for leading all facets of sales, service and operations of a district of Branches within a defined geographic area.  Drives daily sales process, leading teams to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners, and deepen all existing customer relationships. Duties & Responsibilities: Works to improve the sales, service and operational skills and behaviors of colleagues. Participates in joint calling with colleagues and partners. Acts as senior OCR Leader to deepen...
Huntington Austin, TX, USA Full Time
We Insure
02/17/2026  
Sales Manager, Insurance Sales
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...
We Insure Austin, TX, USA Full Time
Allstate
02/14/2026  
Property Adjuster - Field Estimating Austin, TX
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description   A day in the life of a Field Property Adjuster, and what it takes to do the job!     As a Field Property Adjuster, you will   provide   exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide,   leveraging   various platforms and software such as Xactimate and   ClaimsX...
Allstate Austin, TX, USA Full Time
Hippo Insurance
02/06/2026  
Head of Internal Audit
Title: Head of  Internal Audit Location: Bedminster, NJ / Austin, TX / San Jose, CA (Hybrid - 3 days in office)  Reporting to: Board of Directors and Chief Risk Officer  About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. About The Role:   The Head of Internal Audit will lead the Internal Audit function for Hippo. This role oversees all internal audit activity across the company, providing independent, objective assurance and advice to the Board of Directors (via the Audit, Risk and Compliance Committee (ARCC) and senior management on the design adequacy and operating effectiveness of...
Hippo Insurance Austin, TX, USA Full Time
Acrisure
02/01/2026  
Senior Software Engineer
Senior Software Engineer - Full Stack Austin, TX (4 days onsite)  Why Choose Acrisure? Acrisure Innovation is where human expertise meets advanced technology. Acrisure Innovation is part of a fast paced, AI-driven fintech company disrupting the insurance and financial services industry. Our vision for the future is clear: we have limitless potential to achieve unprecedented success. Acrisure is an international leader. We're putting the world's top business and insurance solutions in the hands of successful and sophisticated businesses and individuals. Technology elevates every aspect of our business, ensuring everyone–from our clients to our team members–has what they need to succeed. To perform at the highest levels possible, we need a best-in-class team to support us. Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We outthink and outwork the competition. We look...
Acrisure Austin, TX, USA Full Time
HUB International
01/29/2026  
Tax Services Manager
Job Title:  Tax Services Manager Comp: $90,000-$110,000 plus 15% discretionary yearly bonus Location:  Austin, TX or Richmond, VA Workplace Type: Hybrid Supervisor:  JoAnn Hicks About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB Tax Advisory provides tax planning and preparation services for wealth clients on behalf of HUB Investment Partners, a registered investment advisory firm dedicated to providing comprehensive wealth management services to high net worth individuals and families. We deliver personalized investment strategies, financial planning, and exceptional client service. About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining...
HUB International Austin, TX, USA Full Time
We Insure
01/28/2026  
Supervisor, Customer Experience
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...
We Insure Austin, TX, USA Full Time
Hippo Insurance
01/27/2026  
Head of Internal Audit
Title: Head of  Internal Audit Location: Bedminster, NJ / Austin, TX (Hybrid - 3 days in office)  Reporting to: Board of Directors and Chief Risk Officer  About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. About The Role:   The Head of Internal Audit will lead the Internal Audit function for Hippo. This role oversees all internal audit activity across the company, providing independent, objective assurance and advice to the Board of Directors (via the Audit, Risk and Compliance Committee (ARCC) and senior management on the design adequacy and operating effectiveness of Hippo’s governance,...
Hippo Insurance Austin, TX, USA Full Time
HUB International
12/07/2025  
Retirement Service Agent
About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.   About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States.   We provide financial piece of mind and top of class solutions, investments, administration, and service.  We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most...
HUB International Austin, TX, USA Full Time
We Insure
11/11/2025  
Join Our Talent Network: Customer Experience Representative
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...
We Insure Austin, TX, USA Full Time
Cotality
03/05/2026  
Customer Care Associate
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...
Cotality Austin, TX, USA Full Time
We Insure
03/04/2026  
Business Analyst, Franchise Growth
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...
We Insure Austin, TX, USA Full Time

 

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