1 liability claims specialist jobs found in Austin, TX

Company: Marsh Description: We are seeking a Continuous Improvement Specialist to join the Marsh team in Austin, TX. This hybrid role requires at least three in‑office days per week. You will lead process optimization across insurance operations—claims, underwriting, policy administration, and client services—using Lean Six Sigma, process mapping, data analysis, and root‑cause problem‑solving to reduce cycle time, improve quality, and enhance customer experience. We will count on you to: Analyze end-to-end operations • Map current-state (AS‑IS) processes and identify bottlenecks, waste, and defects. • Define target-state (TO‑BE) processes aligned with business goals and regulatory requirements. Lead continuous improvement initiatives • Manage a portfolio of improvement projects, including scope, timelines, and benefits. • Apply Lean, Six Sigma, Kaizen, and BPM to diagnose issues and implement solutions. Drive data‑based decision making • Collect and...