1 auto claims representative jobs found in Bedford

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area. Work is performed under close supervision. You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  Responsibilities Communicate and work with customers and associates at all levels Review and answer inquiries from customers Handle an average of 35-45 inbound calls per day, and be responsible for end-to-end call resolution Make computer inquiries and entries relating to...