5 call center jobs found in Bedford, NH

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims.  The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely. Responsibilities Demonstrate customer service skills and managing FNOL intake Managing a high volume of incoming calls Scanning and indexing claim file documentation Ability to multitask in a fast-paced environment Ability to learn basic insurance fundamentals Other related duties as assigned by supervisor Requirements High school diploma or GED required General clerical skills Professional telephone manner Excellent interpersonal and organizational skills Proficient in a PC Windows environment Demonstrate...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Primary responsibility is to provide remote Help Desk support for network and desktop hardware, software and other end-user specific products. Responsibilities Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems Log and diagnose issues reported to the Help Desk Provide process, procedure and troubleshooting documentation Coordinate the resolution of any application/software issues Perform standard reporting when required Requirements High School graduate or equivalent, supplemented with technical, vocational or college level course work in Information Technology or Computer Science Knowledge and use of computer and network hardware (LAN,...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Our Branch Underwriting Support Specialist is responsible for preliminary review of all lines of commercial business and effectively verify that business is issued in accordance with the established underwriting guidelines.  Submit appropriate referral risks and provide assistance to the Underwriters. Responsibilities Preliminary review and limited approval of new business, renewals, inspections, mail, and follow up for all lines of business Provide rating assistance and underwriting support for our Maine, New Hampshire, Vermont, and Massachusetts agents Work closely with several Underwriters to assist with the underwriting functions for a block of agents Quote and issue new business and process endorsements Other miscellaneous...

Regional Underwriting Supervisor Hybrid Work Schedule Bedford, New Hampshire   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Regional Underwriting Supervisor for our Commercial Lines Underwriting team located in Bedford, New Hampshire. The Regional Underwriting Supervisor will become part of a key dedicated underwriting management team focused on leadership and mentoring of underwriting colleagues. This position interacts extensively with internal colleagues, company management and outside Agent personnel. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive...

Commercial Middle Market Underwriter   Hybrid Work Schedule Bedford, New Hampshire Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Middle Market Underwriter for our Commercial Lines Underwriting team located in Bedford, New Hampshire.   The Middle Market Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive...