3 customer service associate jobs found in Bedford, NH

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area. Work is performed under close supervision. You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  Responsibilities Communicate and work with customers and associates at all levels Review and answer inquiries from customers Handle an average of 35-45 inbound calls per day, and be responsible for end-to-end call resolution Make computer inquiries and entries relating to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter 1 collaborates with assigned agencies to strengthen our relationships in order to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines and executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts. Work is performed under limited supervision. Responsibilities Build, maintain, and enhance positive working relationships with all assigned agency staff Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners Coordinate the quoting process and presentation of new business and renewal proposals Coordinate and ensure the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This Bodily Injury Claims Specialist handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation, claim resolution and coverage analysis. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision. Responsibilities Investigate, determine coverage, evaluate the amount of loss, analyze legal liability, and make payments in accordance with coverage, damage, and liability determination, under general guidance from leadership, injury claims Analyze and interpret policy coverage and determine liability and damages Negotiate claim settlements in accordance with company...