5 customer success manager jobs found in Bedford

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Nurse - Medical Case Manager Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims.  The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely. Responsibilities Demonstrate customer service skills and managing FNOL intake Managing a high volume of incoming calls Scanning and indexing claim file documentation Ability to multitask in a fast-paced environment Ability to learn basic insurance fundamentals Other related duties as assigned by supervisor Requirements High school diploma or GED required General clerical skills Professional telephone manner Excellent interpersonal and organizational skills Proficient in a PC Windows environment Demonstrate...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization. Responsibilities Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc. Handle an average of 35-45 inbound phone calls per...

We are seeking a driven, relationship focused New Business Broker to lead growth within an assigned region. In this role, you will play a key part in expanding our healthcare portfolio by building strong agency partnerships, delivering a compelling value proposition, and generating high quality submission flow. You will collaborate closely with internal teams and carrier partners to evaluate risk, develop strategic business plans, and drive profitable premium growth. This is an opportunity for a results-oriented professional with strong underwriting expertise and a passion for client service to make a meaningful impact within a dynamic and growing organization. Your Impact: Achieve or exceed production goals for written policy and premium within your assigned region Build and strengthen insurance agency partnerships through in person meetings, phone outreach, and technology enabled engagement Deliver the PMC Healthcare value proposition while driving high quality...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Provides administrative support for department and management including, but not limited to, preparing, revising, and developing documents; maintaining and/or monitoring calendars, files, e-mails, deadlines and appointments; making travel arrangements; procuring supplies and processing invoices; coordinating meetings; acting as a liaison to other departments; and completing assigned projects. Essential Functions: Coordinates activities, including management of the supervisor’s calendar, requesting...