7 service associate jobs found in Bedford, NH

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Human Resource Generalist is responsible for ensuring the day-to-day operation of assigned HR functions.  The Generalist will have primary responsibilities and serve as a back-up to other team members.  Our Generalist is a critical team member who partners with internal departments, is a point of contact for employees and vendors, and enables HR to successfully support both employee and business needs.  Responsibilities Be available to receive and courteously respond to employee and vendor inquiries across a broad array of HR topics; provide resolution or a resource to address their needs Facilitate new hire on-boarding procedures, documentation, and deliver orientation Advise and coach people leaders regarding appropriate performance management...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Associate Underwriters experience a structured training program designed to incorporate a variety of professional development opportunities including hands-on training, industry specific coursework, mentoring, and job shadowing to gain a strong foundation of industry knowledge to become a Personal Lines Underwriter. Under supervision of mentors and management, Associate Underwriters underwrite individual insurance applications within guidelines set for the issuance of policies. Responsibilities Utilize underwriting criteria to evaluate individual risk of polices including: physical property evaluations, driving records, financial ratings, and loss experience Interact with peers, independent agency representatives, and vendors to collect...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims.  The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely. Responsibilities Demonstrate customer service skills and managing FNOL intake Managing a high volume of incoming calls Scanning and indexing claim file documentation Ability to multitask in a fast-paced environment Ability to learn basic insurance fundamentals Other related duties as assigned by supervisor Requirements High school diploma or GED required General clerical skills Professional telephone manner Excellent interpersonal and organizational skills Proficient in a PC Windows...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization. Responsibilities Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc. Handle an average of 35-45 inbound...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Concord Group Insurance is seeking a highly skilled and motivated Systems Engineer to join our IT department. In this role, you will design, implement, support, and optimize end-user computing solutions across the organization. Responsibilities include deploying and maintaining desktop operating systems, enterprise applications, and endpoint management platforms, as well as troubleshooting complex hardware and software issues. You will collaborate closely with associates and vendors, contribute to technology evaluations and recommendations, and may assist with mentoring team members. Work is performed under general supervision, following established standards, best practices, and departmental procedures. This position is considered hybrid; you...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Effectively apply the Commercial Lines Underwriting process to accomplish the objective of selecting profitable business while maintaining productive relationships with an assigned group of agents. The Commercial Lines Underwriter will accept, reject, or modify policy coverages, and establish a logical pricing approach for new business submissions and policy change requests. Responsibilities Review and analyze risk characteristics associated with small to medium commercial policies Work within underwriting guidelines to reject, or modify policy coverages for new business submissions and policy change requests Effectively communicate our underwriting guidelines, positive and negative underwriting decisions, and other related matters to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Application Development Intern, you’ll be joining a collaborative team of Developers in our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...