5 care team lead jobs found in Berkeley Heights, NJ

Accident & Health Operations Manager Position Overview The Accident and Health Operations Manager is responsible for the onboarding, operational integration, and ongoing management of external program managers, administrators, intermediaries and fronting insurance companies (collectively, “MGUs”). This role ensures that MGUs are effectively integrated into company systems, processes, and compliance frameworks to support efficient policy issuance, regulatory adherence, and operational excellence. In addition to execution, this role owns the MGU onboarding strategy, defining scalable frameworks, standards, and best practices for integrating new partners and programs. This position serves as the primary day-to-day liaison between the company and its MGU partners, coordinating across underwriting, licensing, compliance, and operational teams.  The Operations Manager plays a critical role in enabling business growth by ensuring new programs are launched efficiently and...

Accident & Health – Senior Financial Analyst The Accident and Health Senior Financial Analyst implements financial processes supporting the core operations of the Accident and Health business unit, including premium billing and collection, commission payments, financial reporting, and internal controls. This position engages with external program managers, administrators, intermediaries and fronting insurance companies (collectively, “MGUs”) to ensure processes are in place to receive accurate and timely financial and operational data that supports internal reporting requirements. The role is responsible for ensuring financial accuracy and implementing effective internal controls. Working closely with Actuarial, Accounting, Claims Operations, and enterprise partners, this manager maintains the integrity of financial information across the organization and ensures compliance with enterprise financial and reporting standards.   Key Responsibilities Premium,...

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Position:  Vice President, Operations Excellence – Delivery & Implementation About the Role We are seeking a Vice President of Operations Excellence – Delivery & Implementation to lead enterprise-wide system and process transformation initiatives across our organization. This role is responsible for delivering complex cross functional technology implementations, driving system consolidation, new platforms, and establishing standardized operating and support models that enable scalable, cost-effective operations. This executive will oversee a portfolio of concurrent transformation programs and partner closely with Operations Leaders, business and technology...

Overview We are seeking a Senior Operations Consultant to join our Optimization and Transformation team. This role drives operational excellence by partnering with Operations, Underwriting, Sales, and Claims teams to discover, analyze, and transform business processes across the organization. You will conduct discovery sessions to understand end-to-end operations, design future-state operating models, and support strategic initiatives including platform migrations, automation implementations, and operating models, including consolidating multiple groups into unified operations with standardized workflows. Beyond project-based work, you will serve as an ongoing business process partner to field teams, providing continuous support for process innovation and problem-solving. You will also act as a liaison between business operations and cross-functional partners including Operational Delivery & Implementation, Finance, and Technology. Success requires deep knowledge of...

About SPG SPG is a specialty insurance holding company focused on acquiring and scaling Managing General Agents (MGAs) and Wholesalers in the E&S and specialty insurance markets. We are building a portfolio of best-in-class operations supported by centralized excellence in innovation, data, and operational transformation. Our commitment to innovation and operational discipline enables our operating divisions to compete and grow in dynamic markets. Position Summary The Director, AI Strategy & Automation Enablement is a business leader responsible for defining how artificial intelligence and automation create measurable value across our underwriting, sales, operations, finance, and claims functions. This role owns the AI strategy, use-case pipeline, pilot execution, and field adoption—ensuring AI investments deliver business results and are embraced by our field teams. Serving as the primary business owner for AI enablement, you will partner closely with Corporate...