6 customer service manager jobs found in Berkeley Heights

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position:  Operations Project Manager Position Overview Specialty Program Group has an opportunity for a project manager within the Operations division to manage critical, enterprise-changing initiatives. The successful candidate will be a strong communicator who welcomes challenges, and always drives for the best business outcome. Seeking a leader who will bring a perspective, contribute to the intellectual strength of the Operations team, and work with a mindset of continual improvement. Responsibilities Lead complex, high visibility initiatives, toward achieving business objectives. Develop in-depth understanding of SPG’s business goals to plan and execute effective project delivery strategy. Create...

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.    About SPG Ancillary, a division of Specialty Program Group: SPG Ancillary is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every...

Job Summary We are seeking talented and enthusiastic individuals to proactively investigate and directly handle  lawyers’ and accountant’s professional liability claims.   What you will do: Directly handle, manage and/or oversee primary and excess first-party cyber and third-party privacy and network security liability claims. This position may also handle technology E&O and media liability claims.  Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners. Work collaboratively with internal and external business partners, including underwriters, actuaries, brokers, insureds, counsel, and senior management. Use your negotiation skills at mediations and settlement conferences. Identify and communicate industry trends. Adhere to all statutory regulations and Unfair Claims Practices Acts.   What you need to have: 3-5 years of combined claims handling (preferably cyber...

Duties and Responsibilities: Directly handle, manage and/or oversee  financial lines plastic card fraud and theft claims; and employment practices liability claims.  Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims.  Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.  Review and evaluation of policies to determine coverage.  Resolve coverage-related matters working collaboratively with outside counsel when necessary. Complete written reports and present claims to management, underwriting, actuary and reinsurers on claim developments as needed. Adhere to all statutory regulations and Unfair Claims Practices Acts....

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.   We are seeking Intern candidates to work with our Claims team in our Berkeley Heights, NJ  office.       Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain valuable,...

Duties and Responsibilities:   Directly handle, manage and/or oversee commercial and financial lines Public and Private D&O, Financial Institutions E&O, EPL, Fiduciary and Crime/Fidelity claims. Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims. Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners. Review and evaluation of policies to determine coverage. Resolve coverage-related matters working collaboratively with outside counsel when necessary. Complete written reports and present claims to management, underwriting, actuary and reinsurers on claim developments as needed. Adhere to all statutory regulations and Unfair Claims Practices Acts....