7 customer service officer jobs found in Berkeley Heights, NJ

Job Summary We are seeking talented and enthusiastic individuals to proactively investigate and directly handle  lawyers’ and accountant’s professional liability claims.   What you will do: Directly handle, manage and/or oversee primary and excess first-party cyber and third-party privacy and network security liability claims. This position may also handle technology E&O and media liability claims.  Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners. Work collaboratively with internal and external business partners, including underwriters, actuaries, brokers, insureds, counsel, and senior management. Use your negotiation skills at mediations and settlement conferences. Identify and communicate industry trends. Adhere to all statutory regulations and Unfair Claims Practices Acts.   What you need to have: 3-5 years of combined claims handling (preferably cyber...

About HUB When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Job Purpose : We currently have an opportunity for an Assistant Account Executive. Reporting to the Senior Vice President and supporting a team of Account Executives of...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

The Assistant Select Specialist will assist the RS Select Department in supporting day to day client management transactions. In addition, this role will provide primary support on ad hoc projects and serve as the liaison between external and internal resources to ensure superior service is provided to clients. This is a hybrid role which requires 1-3 days in our office in New York city or New Jersey. Your impact:   Building and maintaining constructive and effective relationships with internal and external customers by assisting the Select Specialists and Producers and responding to client/carrier communications as assigned Leveraging commercial P&C insurance knowledge and expertise to actively service existing accounts and develop new business opportunities Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS accordingly Nurturing...

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.   We are seeking Intern candidates to work with our Operations team in our Berkeley Heights, NJ  office.       Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain...

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.   We are seeking Intern candidates to work with our Claims team in our Berkeley Heights, NJ  office.       Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain valuable,...

Duties and Responsibilities:   Directly handle, manage and/or oversee commercial and financial lines Public and Private D&O, Financial Institutions E&O, EPL, Fiduciary and Crime/Fidelity claims. Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims. Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners. Review and evaluation of policies to determine coverage. Resolve coverage-related matters working collaboratively with outside counsel when necessary. Complete written reports and present claims to management, underwriting, actuary and reinsurers on claim developments as needed. Adhere to all statutory regulations and Unfair Claims Practices Acts....