2 customer success manager jobs found in Berkeley Heights, NJ

Accident & Health Operations Manager Position Overview The Accident and Health Operations Manager is responsible for the onboarding, operational integration, and ongoing management of external program managers, administrators, intermediaries and fronting insurance companies (collectively, “MGUs”). This role ensures that MGUs are effectively integrated into company systems, processes, and compliance frameworks to support efficient policy issuance, regulatory adherence, and operational excellence. In addition to execution, this role owns the MGU onboarding strategy, defining scalable frameworks, standards, and best practices for integrating new partners and programs. This position serves as the primary day-to-day liaison between the company and its MGU partners, coordinating across underwriting, licensing, compliance, and operational teams.  The Operations Manager plays a critical role in enabling business growth by ensuring new programs are launched efficiently and...

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.  The 2027 Summer Intern Program will run from June 7th to August 13th.    We are seeking Intern candidates to work with our Claims team in our Berkeley Heights, NJ  office.      Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in...