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Bethesda customer service team lead

97 customer service team lead jobs found in Bethesda

GEICO
05/03/2026  
Senior Manager, Digital Fraud & Abuse
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Like all large digital enterprises, GEICO faces industry ‑ wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated...
GEICO Bethesda, MD Full Time
GEICO
05/03/2026  
Senior Engineer - Full Stack
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO Technology Solutions , we are on a journey to revolutionize the Insurtech space with our technology offerings in the Insurance market and provide excellent service with better efficiency to our Customers and Associates. To achieve our vision and mission, we are focusing on transforming our existing tech to deliver products and capabilities that are marketplace ready and are agnostic of the Line of...
GEICO Bethesda, MD Full Time
GEICO
04/30/2026  
Senior Engineer - Customer Identity
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our adaptive authentication features as we redefine authentication experiences for our customers.  Position Description  Our Senior Engineer is a key member of the engineering staff working on cutting edge event driven architecture to provide adaptive...
GEICO Bethesda, MD Full Time
GEICO
04/27/2026  
Staff Engineer - Customer Identity
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Staff Engineer works with our Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap modernizing our servicing organization with API first design. The ideal candidate is a self-starter that has deep technical expertise in their domain....
GEICO Bethesda, MD Full Time
GEICO
04/23/2026  
Staff Software Engineer (Duck Creek/.NET) - Billing Platform *HYBRID*
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry.  About The Team   The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and...
GEICO Bethesda, MD Full Time
The Baldwin Group
03/25/2026  
Sales Enablement Specialist - The Baldwin Group Financial Services
The Baldwin Group Wealth Advisors, LLC is an independent RIA firm offering financial planning and investment advice for individuals, and fiduciary retirement plan services to corporations. We pride ourselves in being a high touch organization that is highly competent, proactive, and responsive. The Sales Enablement Specialist will work directly with 4–5 partner-level financial advisors to generate new sales opportunities, support a longer-cycle retirement plan and wealth management sales process, nurture existing client relationships, and create client-facing presentations and materials. This role is highly task- and project-oriented, with a strong focus on pipeline management, scheduling, data integrity, and coordination rather than direct outbound sales calls. The ideal candidate is flexible to changing business needs within an entrepreneurial environment and comfortable managing multiple, and sometimes conflicting, priorities across advisors and books of business. PRIMARY...
The Baldwin Group Bethesda, MD Full Time
GEICO
03/23/2026  
Sr Staff Engineer - Applied AI
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Staff Engineer, Applied AI About GEICO At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Sr Staff Engineer - Applied AI
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Staff Engineer, Applied AI About GEICO At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Director, Business Intelligence
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Location: Preference is for the candidate to be based at one of our major office locations including Bethesda, MD; Fredericksburg, VA; Lakeland, FL; Dallas, TX; Chicago, IL. Hybrid and remote candidates will be considered. Reports To: Head of Claims Innovation at GEICO At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Senior Director, Social Content and Community
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. The Sr. Director, Social Content...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Principal Product Manager - Customer Data Platform
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO, subsidiary of Berkshire Hathaway and a leader in Auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across Customers, Partners, Marketplace, Segments, Channels, and build a world class experience powered by technology.   As part of this once in a life-time opportunity to build...
GEICO Bethesda, MD Full Time
GEICO
05/03/2026  
Staff Engineer - Java (HYBRID)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Staff Engineer works with our Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap modernizing our servicing organization with API first design. The ideal candidate is a self-starter that has deep technical expertise...
GEICO Bethesda, MD Full Time
GEICO
05/03/2026  
Full Stack Senior Software Engineer AI/ML- Underwriting Experience - Hybrid
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Full Stack Senior Software Engineer to join our Underwriting Experience team that brings experience in Java and React with exposure to Document Generation and/or Customer Communication tools . In this role, you will help modernize how we send correspondence between our customers and agents while enhancing the user experience for both. We are driving our insurance business transformation by...
GEICO Bethesda, MD Full Time
GEICO
05/01/2026  
Senior Staff Engineer - Financial Substantiation Platform *Hybrid*
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO seeks a Senior Staff Software Engineer to design, build, and scale the Substantiation Platform—systems that   validate   and reconcile financial data across enterprise sources, supporting controls, compliance, and auditability at high volume.   You will work with Finance, Compliance, Product,   the Financial Data Warehouse , and ERP-aligned teams to deliver reliable reconciliation...
GEICO Bethesda, MD Full Time
GEICO
05/01/2026  
Staff Engineer - .NET
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous...
GEICO Bethesda, MD Full Time
GEICO
04/30/2026  
Full‑Stack Developer (Java, React, Microservices) *Hybrid*
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking a Full‑Stack Developer with strong front‑end/UI experience and a passion for building reliable, maintainable internal applications and integrations. You will help drive business transformation as we continue evolving from a traditional IT model to a modern tech organization focused on engineering excellence, psychological safety, and continuous improvement. This role is ideal...
GEICO Bethesda, MD Full Time
GEICO
04/30/2026  
Legal Counsel - HR Investigations - HYBRID
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an HR investigations attorney to join its in-house Employment Law Department. The Counsel, HR Investigations, will be primarily responsible for conducting and overseeing HR investigations involving allegations of employee misconduct, violations of company policy and compliance concerns.  This role combines hands-on investigative work with providing practical guidance and strategic support to HR...
GEICO Bethesda, MD Full Time
GEICO
04/28/2026  
Senior Acquisition Marketing Specialist
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Senior Specialist, Acquisition Marketing. This individual will be an integral part of accelerating GEICO’s direct mail practice and driving meaning growth through multi-channel strategies. We’re looking for an experienced Specialist to join our Product & Customer Marketing group and help drive modern, consumer-centric strategies in our direct mail, email and SMS channels. The...
GEICO Bethesda, MD Full Time
GEICO
04/27/2026  
Director, HR Business Partner (HRBP)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Bethesda, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023 , GEICO earned premiums worth over $40 billion U.S. dollars. At GEICO, we offer a rewarding career where your ambitions are met with endless...
GEICO Bethesda, MD Full Time
GEICO
04/27/2026  
Director, HR Business Partner (HRBP)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Bethesda, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023 , GEICO earned premiums worth over $40 billion U.S. dollars. At GEICO, we offer a rewarding career where your ambitions are met with endless...
GEICO Bethesda, MD Full Time

 

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