9 field case manager jobs found in Bethlehem

Product Manager, State Paid Leave Overview: The Product Manager of State Paid Leave plays a key role in defining, implementing, maintaining, and improving our State Paid Leave solutions, coordinating go-to-market activities, and playing a key role in maintaining compliance of the State Paid Leave offerings in a rapidly evolving landscape.  The Product Manager, State Paid Leave will support the various aspects of the State Paid Leave offering including but not limited to new State Program development, the overall management of the existing State Paid Leave portfolio, annual updates and planholder and member experience aligning with the overall build out of our State Paid Leave Strategy and Roadmap, ensuring the solutions are aligned to the product and company goals. The Product Manager, State Paid Leave is passionate about helping and enabling support and solutions and understands how to bring these solutions to life in the key moments that matter to the consumer...

Do you want to be part of a collaborative leadership team?  Do you think big and grow, accelerate impact, and lead change?  Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you?  Do you have a consumer-centric mindset? If so, then you may be a great fit for this Case Manager position with the Annuity New Business team. As an Operations Case Manager on the Annuity New Business team, you’ll show genuine care for our field partner and consumers through the work that we do. You’re highly motivated and empowered to take ownership and accountability for each interaction by proactively seeking to understand the individuals behind the work. You’ll keep our field partners and consumers informed during every step of their request and actively engaging with them to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it’s also an acronym for Communicate, Advocate, Respond,...

As a Senior Software Engineer, you will develop and execute key technology components of the Group Benefits Absence Platform. Absence Comprehensive Experience (ACE) is one of the key initiatives that will drive the success of the Group Benefits growth strategy.  It is one of the largest programs within Guardian today.  This is not just a multi-year program to re-platform; it is the future of how we transform as a business: bringing a comprehensive Disability and Absence Management suite of offerings to Guardian Insurance customers.  This role will work directly with solution architects, testing partners, cross-functional stakeholders and development team members to define, design and deliver the technical solutions that will support the business’ vision, strategy and goals.  The role will specifically support the objectives aligned with the ACE Program, implementing absence functionality across multiple workstreams. You are A self-starter, continuous learner and experienced...

As a Senior Product Owner, Wealth Management, you will be responsible for defining, prioritizing, and driving product capabilities that support the Wealth Management business and enable a more intuitive, efficient, and valuable experience. This role serves as a critical connection point between business strategy, field/advisor needs, operational processes, technology delivery, data capabilities, and third-party platform partners. This role requires strong product ownership discipline, deep collaboration skills, and the ability to balance competing stakeholder needs while helping drive alignment, priorities, decisions, and execution. You will Translate product vision and business strategy into a prioritized backlog, clear requirements, user stories, acceptance criteria, and delivery priorities aligned to business, customer, and enterprise goals. Partner with Product Managers, Technology Leads, business stakeholders, operations, data, compliance, and third-party...

The Dental Standards Leader will be responsible for transforming our dental standards team by developing, designing and reimagining processes that support our distribution, claims, implementation and underwriting teams. This leader will drive strategy to improve workflows and enhance operational efficiency and service delivery. You Will Lead a team of dental standards analysts. Be viewed as a subject matter expert and thought leader on plan level recommendations to distribution partners and underwriting based on industry knowledge, market trends and the optimization of internal Guardian systems to ensure best in class dental plan experience for our plan holders. Lead and manage cross-functional projects and initiatives related to dental product development, plan design, regulatory implementation, underwriting support and operational improvement Develop and oversee project plans, timelines, and deliverables while ensuring alignment across stakeholders (Sales,...

As a lead individual contributor part of the Controls Assurance team (within the corporate Internal Audit function), the Lead Specialist, General Audit, will support the Manager of the Control Assurance team with the assessment and execution of internal controls over financial reporting. The company complies with the NAIC Model Audit Rule (MAR), similar to the Sarbanes-Oxley Act (SOX). This entails internal controls testing and documentation, assessing the impact of control deficiencies, building relationships, and providing guidance to process and controls owners across business and functional areas, and facilitating the needed certifications/signoffs from management. In addition, you will be performing direct assistance controls testing in support of the Company’s external audit. This is a highly visible role collaborating with various levels of management and staff personnel throughout the enterprise as well as with the external audit firm. You are A collaborative,...

Do you want to be part of a collaborative leadership team? Do you think big and grow, accelerate impact, and lead change? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? Are you skilled in a consumer-centric mindset? If so, then you may be a great fit for this Team Leader position accountable for one of our CARE Teams in Individual Markets (IM) Inforce Operations. As a CARE Team Leader, you will ensure the team delivers our promise to show genuine care to our consumers through the work that we do. Your team is highly motivated and empowered to take ownership and accountability for each consumer interaction by proactively seeking to understand the individuals behind the work, keep consumers informed during every step of their request, demonstrate genuine care, and actively engage with consumer to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it is also...

               The Operational Risk Program Lead is a key contributor to how the organization understands, manages, and communicates operational risk. This role supports multiple risk disciplines and evolving risk domains including operational, third-party, technology, cyber, model, data, and AI risk by helping translate complex risk information into reliable insights that leaders can use to make informed decisions. Rather than owning individual risk outcomes, the analyst enables strong risk practice across the enterprise by strengthening the quality of risk information and helping ensure insights are timely, consistent, and decision ready. The role balances disciplined execution with professional judgement and offers exposure across the organization. You will Coordinate Risk Process Execution Coordinate key processes facilitated in ServiceNow Integrated Risk Management (IRM) (e.g., risk and control self-assessments (RCSAs) and issue and event management),...

The Broker Dealer Operations Specialist plays a central role in delivering world‑class customer and transaction servicing for alternative investment products. The role supports end‑to‑end operations from onboarding through transactions, reconciliation, and servicing requests. You are A consummate professional with excellent verbal and written communication skills Self-motivated and goal-oriented Patient, empathetic, diligent, and able to work independently in a team environment You will Serve as the SME and primary contact for Alternative Investments operational inquiries and daily processing. Develop an in‑depth understanding of iCapital platform interfaces and order entry within NetX360 to enable seamless fund launches, recurring client activities, and overall book health. Execute operations deliverables on recurring platforms; manage daily workflows and queues to meet service levels with a client‑first approach. Assist in systems testing and...