21 communications jobs found in Bethlehem

The Enrollment Partnerships Leader is responsible for building, owning, and optimizing strategic partnerships with external vendors, distribution partners, and internal teams to deliver innovative, best-in-class group benefits enrollment solutions. This leader drives the development and execution of new enrollment strategies and technologies, ensuring professional, timely, and customer-centric delivery. The role is accountable for developing talent, fostering collaboration, and modeling excellence in communication and service, positioning the team to consistently achieve and exceed organizational goals. You are: A visionary, adaptable leader with a passion for developing people and cultivating high-value internal and external partnerships. You excel at driving operational excellence and delivering innovative solutions in a fast-paced environment.  You demonstrate exceptional communication, organizational, and problem-solving skills, and are committed to fostering a culture...

Guardian's Group Benefits Underwriting team is hiring a Business Analyst. This is a fantastic career opportunity in a fast paced, dynamic environment! You are: A self-starter who seeks to understand customer needs, business demands, and aligns their capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have: Bachelor’s degree preferred or equivalent work experience in similar role A broad understanding of group insurance strategies, products, and processes Elevated proficiency in Microsoft Office, Copilot, and Salesforce Exceptional written skills; ability to tailor messaging to...

As a Product   Owner for the   Operations Value Stream team, you will   lead the enrollment and billing enablement team and   be   responsible for translating the product vision and strategy into actionable   tasks , ensuring alignment with   business   needs and organizational goals .   The Product Owner role involves close collaboration with various stakeholders to clarify requirements, prioritize tasks, and maintain up-to-date product documentation. You will track progress to ensure   timely   delivery,   participate   in Agile ceremonies, and continuously learn Agile product management practices under the guidance of a senior Product Owner.   You will Develop and manage the product backlog, ensuring it aligns with the overall   business   vision and strategy   Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized...

Description As a Consumer Experience (CX) Center of Excellence (COE) Lead, you’ll be a strategic enabler between our CX Center of Excellence and business and technology product teams — championing a journey-first, data-informed approach that advances consumer centricity at scale. You’ll consult with Product Managers and Value Stream Leaders to translate market trends and internal insights into clear recommendations for product roadmaps with measurable objectives and success metrics; operationalize CX standards across teams; and deploy the right COE expertise (VOC, experience design, research, intelligence) into the highest-value work to deliver improvements in consumer satisfaction, ease, and loyalty. You’ll train and coach Product Managers and other key product roles on journey mapping and consumer-centered ways of working, acting as a trusted advisor who helps teams apply these practices in real delivery decisions. This role is someone who thrives in ambiguous, fast-changing...

As a Product Owner, Agent Contracting & Licensing , you will be responsible for translating the product vision and strategy into actionable tasks, ensuring alignment with customer needs and organizational goals. The Product Owner role involves close collaboration with various stakeholders to clarify requirements, prioritize tasks, and maintain up-to-date product documentation. The Product Owner will track progress to ensure timely delivery, participate in Agile ceremonies, and continuously learn Agile product management practices under the guidance of a senior Product Owner. You will Develop and manage the product backlog, ensuring it aligns with the overall product vision and strategy Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized Maintain clear and up-to-date product documentation, including user stories, acceptance criteria, and meeting notes Monitor the progress of product...

As a Business Product Owner, Sales Compensation, you will be responsible for translating the product vision and strategy into actionable tasks, ensuring alignment with customer needs and organizational goals. The Product Owner role involves close collaboration with various stakeholders to clarify requirements, prioritize tasks, and maintain up-to-date product documentation. The Product Owner will track progress to ensure timely delivery, participate in Agile ceremonies, and continuously learn Agile product management practices. You will Work on a dedicated team of Business Analysts and Business Product Owners to develop and manage the product backlog, ensuring it aligns with the overall product vision and strategy Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized Maintain clear and up-to-date product documentation, including Features and Feature Success Criteria, User Stories and User Story...

Note: This role does not offer any type of sponsorship now or in the future. Please do not apply if you require sponsorship at any time. Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Workforce Management Senior Analyst. We are looking for curious, confident, and results-oriented individuals who want to be part of a solution-based team. In this role, you will partner across the organization to influence workforce strategy and develop practical solutions that continuously evolve and simplify how we operate. If you’re energized by meaningful work, collaborative problem-solving, and making a real difference, this role offers the opportunity to help Guardian show up at its best every day. This role is responsible for intraday and short-range workforce optimization to ensure service level stability,...

As a Product Manager you will be responsible for advancing the product roadmap by organizing and tracking initiatives, ensuring accountability for resolving dependencies and risks, and integrating usability research to support customer focused design. You will support end-to-end product development by identifying data input/output requirements and ensuring alignment with value stream objectives and business goals. You will Ensure data and AI integrity by partnering with subject matter experts and upholding quality across products and support scalable, data-driven solutions Monitor product performance and alignment by tracking product-level objectives and key results and ensuring the customer journey meets standards set by the Customer Advocacy Center of Excellence Collaborate with business leaders, change management and cross-functional teams to ensure seamless integration of new features and enhancements Conduct market research and competitive analysis to inform...

As the Life Claims Specialist, FPRS (Financial Protection and Retirement Solutions), you will play a key role in delivering meaningful experiences that support growth—both for your career and for our team’s collective future. At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and our consumers, we work together to turn what’s possible into reality. We believe in your aspirations for purpose, leadership, and achievement in both your professional and personal life, and this role provides the opportunity to bring those aspirations to life.   We will help build the core competencies you will need to be a successful Life Claims Specialist. In your first year, we will provide extensive training in a highly supportive environment. If you have an internal drive to investigate using your critical thinking skills, assessing policy matters, and can manage competing priorities while meeting deadlines, this is your opportunity to...

Guardian’s Annuity In-Force Operations CARE team is seeking a highly motivated individual who is pursuing an opportunity to develop and grow their experience as an Annuity Operations Specialist . We are looking for an avid learner who possesses strong analytical and communication skills to support our annuity growth. This role is responsible for delivering accurate, timely, and compliant processing to support end-to-end in-force annuity transactions. As well as providing a high-touch service experience to our customers. As an Operations Specialist, you are empowered to take full ownership of each request from intake through resolution. You ensure stakeholders are informed at every stage, resolve complex issues independently, and escalate when appropriate to meet service and regulatory expectations. This role embraces the CARE mindset — Communicate, Advocate, Respond, and Empower — demonstrating authentic care for contract holders, field partners, and internal teams while...

Job Description Guardian is seeking a Senior Data Engineer to join the team responsible for establishing and maintaining an optimized, scalable data pipelines to provide access to high quality, consistent data in an easy and convenient manner to all authorized end users and applications of Guardian and its subsidiaries. As a Senior Data Engineer, you will play a vital role in our data infrastructure and analytics ecosystem. You will work closely with data architects and data scientists to build and maintain data pipelines, transform raw data into actionable insights, and contribute to the development of cutting-edge data solutions. This is an excellent hands-on opportunity to experience the latest technologies and make a significant impact on our data-driven initiatives. You will Collaborate with cross-functional teams to understand data requirements and translate them into effective data pipelines. Provide technical leadership and mentorship to a team of Data...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as a Lead, Payroll Specialist. This role will ensure that all payroll administration and accounting processes are regularly evaluated to be as streamlined and efficient as possible. It will be vital to ensure accuracy and timeliness response to ensure an ideal colleague experience across Guardian businesses. You will: Administer payroll for multiple schedules, ensuring timely and accurate compensation for all employees. Maintain payroll controls and procedures to support accuracy and safeguard sensitive information. Assist with wage garnishment vendor management, including processing orders and communicating with vendors. Streamline payroll processes to improve efficiency and reduce errors. Prepare third-party payment requests related to payroll...

Guardian is seeking a highly skilled and motivated Lead Data Engineer to join the FPRS&CSWM Data Engineering team. In this role, you will play a crucial part in designing, building, and maintaining the data pipelines that power our Operational ,reporting, ML & AI use cases. Your expertise will help us transform raw data into actionable insights via data products, ensuring that our data solutions are robust, scalable and efficient. The ideal candidate will have a passion for data engineering, thrive in a collaborative environment and are excited about leveraging cutting-edge technologies to drive business success. Your contributions will go beyond hands-on engineering, as you help bring life to innovative ideas and mentor other engineers. You’ll thrive in a fast-paced, collaborative environment, balancing technical execution with a deep understanding of business needs. We value curiosity, creativity, and continuous learning. If you’re passionate about solving meaningful...

As a Senior Product Owner, Annuity, you will be responsible for defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines You will Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs Work closely with the Product Manager to prioritize and implement process improvements, track progress and communicate updates to stakeholders Define, prioritize, and sequence product features and requirements in the team backlog, ensuring alignment with business goals and customer needs Manage the backlog and roadmap in collaboration with the Tech Lead Break...

Role Summary As a Product Owner, Salesforce, you will be responsible for translating the product vision and strategy into actionable tasks, ensuring alignment with customer needs and organizational goals. The Product Owner role involves close collaboration with various stakeholders to clarify requirements, prioritize tasks, and maintain up-to-date product documentation. The Product Owner will track progress to ensure timely delivery, participate in Agile ceremonies, and continuously learn Agile product management practices under the guidance of a senior Product Owner. You will: Develop and manage the product backlog, ensuring it aligns with the overall product vision and strategy Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized Maintain clear and up-to-date product documentation, including user stories, acceptance criteria, and meeting notes Monitor the progress of product development, ensuring...

The Enrollment Business Program Leader is responsible for advancing the strategic and operational capabilities of Guardian’s Enrollment function. This role focuses on building scalable processes, fostering internal and external partnerships, and creating innovative tools and resources that enhance enrollment delivery and engagement. This role will lead initiatives that promote enrollment capabilities with internal and external audiences, streamline workflows, develop tools to optimize resources, and position Enrollment as a key contributor to business growth. You are: A proactive, strategic leader with deep knowledge of benefits enrollment and a strong ability to influence cross-functional teams. You excel at process optimization, content development, and relationship management. You are highly organized, tech-savvy, and thrive in a collaborative environment where innovation and efficiency drive success. You have: Bachelor’s degree in Business, Human Resources,...

As the Senior Product State Regulatory Filing Analyst​ you will support the Group Benefits strategy by: Applying simplified language writing tools to develop language complying with state and federal requirements Filing newly developed products, enhanced products, rates, advertising, compliance and regulatory filings by the target dates set and support the entire filing process until you gain approval of assigned filings Taking full ownership of assigned project work and adhere to department processes and procedures Support the business by performing research and analysis on filing related requests You are Compliance-focused Analytical Able to manage multiple deliverables simultaneously Able to meet challenging deadlines Flexible and can adapt to changing business priorities A person that does the right thing You have 5+ years experience with one or more of the following: contract drafting and filing life and health...

The Guardian Annuity New Business CARE Team is seeking a highly skilled and relationship-focused Annuity Relationship Manager to support all aspects of annuity new business administration. In this role, you will partner closely with internal teams, distributors, and field representatives to ensure exceptional service and a seamless consumer experience. This role is ideal for someone who is analytically strong, intellectually curious, adaptable, and passionate about delivering personalized and meaningful service interactions. As a member of the CARE Team, you embody our commitment to Communicate, Advocate, Respond, and Empower—the behaviors that define how we deliver care to our consumers and field partners. You Are Highly adaptable, comfortable with change, and able to operate effectively in evolving environments. Collaborative and growth-minded, contributing positively to team culture and performance. Passionate about consumer experience and motivated to deliver...

The Broker Dealer Operations Specialist plays a central role in delivering world‑class customer and transaction servicing for alternative investment products. The role supports end‑to‑end operations from onboarding through transactions, reconciliation, and servicing requests. You are A consummate professional with excellent verbal and written communication skills Self-motivated and goal-oriented Patient, empathetic, diligent, and able to work independently in a team environment You will Serve as the SME and primary contact for Alternative Investments operational inquiries and daily processing. Develop an in‑depth understanding of iCapital platform interfaces and order entry within NetX360 to enable seamless fund launches, recurring client activities, and overall book health. Execute operations deliverables on recurring platforms; manage daily workflows and queues to meet service levels with a client‑first approach. Assist in systems testing and...

As a Senior Product Manager, Annuity Service Product Manager (PDM) , you will be responsible for defining and driving the product roadmap in alignment with the product vision and Operational Key Results (OKRs). You will collaborate with Product Owners and various stakeholders to gather input and refine priorities. Your role will involve integrating usability studies, customer research, and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will define and maintain end-to-end product journeys, identifying data input/output needs and aligning with value stream goals, while ensuring the customer experience meets standards set by the Customer Advocacy Center of Excellence. You will be leading the transformation of a policy admin system migration, ALIP.  This will involve leveraging your deep expertise in Annuity and service to ensure the right features and processes are optimized to best service the business for our...