10/31/2026
Do you want to lead a critical function that directly impacts customer satisfaction, retention, and business growth? Guardian is seeking a Head of Implementation - Client Onboarding and Set-up to lead the end-to-end implementation experience across our Select, Premier, Advisory, and Key market segments. In this role, you will be accountable for ensuring customers receive a seamless onboarding experience from notice of sale through successful setup, data exchange activation, and first premium payment. You will serve as the business process owner for implementation, driving operational excellence, service quality, customer outcomes, risk management, and continuous improvement while building and developing high-performing teams that deliver exceptional results. You Are A strategic and results-driven leader with a proven track record of leading implementation organizations across multiple market segments. You are a collaborative business partner who can align teams...
Guardian
Bethlehem, PA
Full Time
