2 it support specialist jobs found in Bethlehem

Are you looking for a great career with paid benefits from day one, opportunities for career growth, and a chance to advance professionally? Join Park Avenue as a Customer Service Specialist! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team. Inquiries range in complexity but center around the servicing and care of brokerage and advisory accounts. You will Answer and resolve phone, email, and chat inquiries from financial professionals and clients on wealth management operations, including new accounts, transfers, mutual funds/annuities, stocks/bonds, alternative investments, qualified and non-qualified plans, and brokerage/advisory platforms and tools. Guide financial professionals and clients on required documentation, ensuring accurate submission and setting clear expectations for next steps and de-escalating concerns as needed.  Navigate multiple systems while managing call flow and...

Position Summary     Do you want to be part of a collaborative Agent Contracting &   Licensing   (AC&L)   team? Are you self-motivated, able to multi-task across several responsibilities and   possess   high quality interpersonal skills to effectively communicate with the field and business partners? Do you   lead with   a growth mindset? Do you challenge the status quo and take   incentive   to tackle   new problems ? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you ?     Are you skilled in a consumer-centric mindset?   If so,   then you may be a great fit for this CARE Specialist position   accountable for   delivering   exceptional   consumer experiences   through the work that we do .       CARE expresses the emotion we want to generate, and   it’s   also an acronym for Communicate, Advocate, Respond, and Empower –...