12 manager facilities operations jobs found in Bethlehem

Position Summary Do you bring strategic leadership, operational excellence, and people-first thinking to complex leave programs? Are you a seasoned leader who can guide managers, oversee multi-faceted functional operations, and shape enterprise policies that enhance compliance and the employee experience? If so, we are seeking a Head of Leave Management (L‑08) to lead our leave programs, manage a high-performing team, and partner with senior HR leaders to modernize and strengthen our leave strategy. In this role, you will set short-term strategy for the Leave Administration function, oversee end‑to‑end processes, ensure compliance with federal and state regulations, guide managers and professional staff, and manage critical vendor relationships. You will influence policies, negotiate with external partners, and deliver results that ensure employees receive the support they need while safeguarding the organization against risk. You Are: A strong communicator who can...

Guardian’s Annuity In-Force Operations CARE team is seeking a highly motivated individual who is pursuing an opportunity to develop and grow their experience as an Annuity Operations Specialist . We are looking for an avid learner who possesses strong analytical and communication skills to support our annuity growth. This role is responsible for delivering accurate, timely, and compliant processing to support end-to-end in-force annuity transactions. As well as providing a high-touch service experience to our customers. As an Operations Specialist, you are empowered to take full ownership of each request from intake through resolution. You ensure stakeholders are informed at every stage, resolve complex issues independently, and escalate when appropriate to meet service and regulatory expectations. This role embraces the CARE mindset — Communicate, Advocate, Respond, and Empower — demonstrating authentic care for contract holders, field partners, and internal teams while...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as a Lead, Payroll Specialist. This role will ensure that all payroll administration and accounting processes are regularly evaluated to be as streamlined and efficient as possible. It will be vital to ensure accuracy and timeliness response to ensure an ideal colleague experience across Guardian businesses. You will: Administer payroll for multiple schedules, ensuring timely and accurate compensation for all employees. Maintain payroll controls and procedures to support accuracy and safeguard sensitive information. Assist with wage garnishment vendor management, including processing orders and communicating with vendors. Streamline payroll processes to improve efficiency and reduce errors. Prepare third-party payment requests related to payroll...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as an Accountant. This role will perform Individual Markets Product Finance NRO daily functions to achieve the department’s objectives. In this role, you are responsible for the integrity of financial data recording, reporting, and controlling accounting information relating to the Individual Markets Business and impact several companies within the parent company Guardian: Guardian, Guardian Insurance and Annuity Corporation (GIAC), Guardian Life Insurance Company (GLIC), Berkshire Life Insurance Company (BLIC) and all 18 Separate Accounts.  You will Prepare daily cash disbursement reconciliation for checks related to the Individual Markets Business. This includes verifying and controlling the Administration System checks created prior to distribution. Prepare...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as Senior Corporate Security Specialist. In this role, you will be a key contributor to the Global Security Operations Center (GSOC) Team working on potential incidents, such as emergency and/or crisis situations that would threaten the safety or security of Guardian’s people, property, and business operations. This position requires knowledge of security threat environment, critical thought, knowledge, and use of Microsoft Office (Teams, Word, Excel, PowerPoint), knowledge and use of security focused computer applications. Provided you have the required certifications and approvals, you may also act as a first responder for emergencies, evacuations, and active shooter incidents supporting the Guardian home office location in Bethlehem, PA. as an armed, on-site...

The Enrollment Partnerships Leader is responsible for building, owning, and optimizing strategic partnerships with external vendors, distribution partners, and internal teams to deliver innovative, best-in-class group benefits enrollment solutions. This leader drives the development and execution of new enrollment strategies and technologies, ensuring professional, timely, and customer-centric delivery. The role is accountable for developing talent, fostering collaboration, and modeling excellence in communication and service, positioning the team to consistently achieve and exceed organizational goals. You are: A visionary, adaptable leader with a passion for developing people and cultivating high-value internal and external partnerships. You excel at driving operational excellence and delivering innovative solutions in a fast-paced environment.  You demonstrate exceptional communication, organizational, and problem-solving skills, and are committed to fostering a culture...

The Guardian Annuity New Business CARE Team is seeking a highly skilled and relationship-focused Annuity Relationship Manager to support all aspects of annuity new business administration. In this role, you will partner closely with internal teams, distributors, and field representatives to ensure exceptional service and a seamless consumer experience. This role is ideal for someone who is analytically strong, intellectually curious, adaptable, and passionate about delivering personalized and meaningful service interactions. As a member of the CARE Team, you embody our commitment to Communicate, Advocate, Respond, and Empower—the behaviors that define how we deliver care to our consumers and field partners. You Are Highly adaptable, comfortable with change, and able to operate effectively in evolving environments. Collaborative and growth-minded, contributing positively to team culture and performance. Passionate about consumer experience and motivated to deliver...

Do you want to be part of a high performing sales team? Do you have a passion for building strong and lasting relationships with customers?  Are you a team player who is adept at collaborating across internal and external teams?  Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you?  If so, Guardian is seeking a  Sales Analyst, Premier Market  to join its Group Benefits Sales team.  The Sales Analyst’s primary accountability is to act as the designated Field resource to support Sales Representatives and the Client Management team in the 2-1999 market. They are accountable for following all (SOPs) Standard Operating Procedures for the RFP and New Business/Add Issue submission processes.  A successful Sales Analyst must demonstrate strong product / business knowledge, collaboration / communication skills, project management and the ability to perform tasks using technology and systems utilized within...

As a Senior Platform Administrator, you will be responsible for administering, configuring, customizing, and supporting ServiceNow SPM, Atlassian Products (Jira and Confluence) based on user/business requirements while focusing on technical implementation aligned to enterprise standards, governance, and best practices. In this role, you will work closely with Enterprise Portfolio, Finance, Coaching COE, and other Technology/Platform teams to deliver solutions that align with the organization needs. Key responsibilities: Platform Administration & Maintenance Administer, configure, and maintain ServiceNow SPM, Jira, and Confluence (Data Center version). Ensure availability, performance, and security of Jira, Confluence, and ServiceNow Strategic Portfolio Management (SPM) module, including Atlassian & ServiceNow marketplace add-ons. Lead environment upgrades, release impact assessments, testing, and platform health improvements. Perform best-practice...

The Broker Dealer Operations Specialist plays a central role in delivering world‑class customer and transaction servicing for alternative investment products. The role supports end‑to‑end operations from onboarding through transactions, reconciliation, and servicing requests. You are A consummate professional with excellent verbal and written communication skills Self-motivated and goal-oriented Patient, empathetic, diligent, and able to work independently in a team environment You will Serve as the SME and primary contact for Alternative Investments operational inquiries and daily processing. Develop an in‑depth understanding of iCapital platform interfaces and order entry within NetX360 to enable seamless fund launches, recurring client activities, and overall book health. Execute operations deliverables on recurring platforms; manage daily workflows and queues to meet service levels with a client‑first approach. Assist in systems testing and...

As a Senior Product Manager, Annuity Service Product Manager (PDM) , you will be responsible for defining and driving the product roadmap in alignment with the product vision and Operational Key Results (OKRs). You will collaborate with Product Owners and various stakeholders to gather input and refine priorities. Your role will involve integrating usability studies, customer research, and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will define and maintain end-to-end product journeys, identifying data input/output needs and aligning with value stream goals, while ensuring the customer experience meets standards set by the Customer Advocacy Center of Excellence. You will be leading the transformation of a policy admin system migration, ALIP.  This will involve leveraging your deep expertise in Annuity and service to ensure the right features and processes are optimized to best service the business for our...

Note: We are not offering sponsorship for this role. Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Data Scientist/Senior Data Engineer – Finance Transformation. Guardian is seeking a technically skilled and business-savvy Technical Analyst / Data Engineer to design, develop, and support advanced actuarial and financial applications. This role will play a critical part in transforming our actuarial and finance functions by building scalable data pipelines, dashboards, and machine learning models that enhance decision-making and operational efficiency. You will work closely with Actuarial, Finance, Data Science, and Technology teams to deliver solutions used in reserving, pricing, predictive analytics, and financial reporting.    You will: Machine Learning, Engineering & Analytics Development...