15 risk manager jobs found in Bethlehem, PA

Position Summary Do you want to be part of a collaborative Long Term Disability Claims Team?  Are you a problem solver who enjoys working in a past paced environment, wants to help people during difficult times, and has a passion to learn and grow?   Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you?  If so, Guardian is seeking a LTD Claims Case Manager 1 role responsible for making accurate decisions on assigned claims. You are Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers Partner with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives) Determine...

Do you enjoy helping customers navigate important financial and insurance needs while delivering exceptional service? Are you energized by solving problems, managing detailed transactions, and creating positive customer experiences? Is being part of a culture where "We Do the Right Thing" and "We Courageously Shape Our Future Together" important to you? Guardian is seeking a CARE Specialist to support in-force operations for life and disability insurance products. In this role, you will serve as a key point of contact for customers, processing policy transactions while ensuring accuracy, compliance, and an outstanding service experience. You Are A customer-focused professional who enjoys helping others and takes ownership of resolving issues from start to finish. You thrive in a fast-paced environment, can adapt to changing priorities, and are comfortable balancing customer interactions...

The Annuity New Business Operations Case Specialist is responsible for supporting the accurate and timely processing of annuity new business and post-issue transactions. This role serves as a key operational resource by assessing and prioritizing casework, managing follow-up activities, preparing incoming asset transfer requests, and coordinating contract-related communications. The Case Specialist monitors transaction quality, service levels, and operational trends to identify opportunities for improved efficiency, accuracy, and risk mitigation. Through collaboration with Product Management, Compliance, and cross-functional business partners, this role supports successful product implementation, strengthens operational controls, and drives continuous process improvements. By developing deep product and process expertise, the Case Specialist helps deliver operational excellence and exceptional service outcomes. You are Highly focused on the consumer and know how to...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as Lead Specialist, General Audit. This role will support the Head of Corporate Shared Services, Internal Audit. Typically, this position functions as a working audit project manager, fully responsible for planning, executing, and reporting audits independently and, on occasion, within a team. This role is focused on performing high quality, value-add, assurance and advisory services that identify, evaluate, and report on highly complex business risks and controls in accordance with the Institute of Internal Auditors Standards and established methodologies. This role will identify meaningful observations about the design and operating effectiveness of controls and discuss with various levels of manag ement on improving the internal control environment. You will be frequently...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Producer for its team in Bethlehem, PA !     The primary responsibilities are to sell and renew insurance to businesses in this community and region. Our team environment will provide you with a wealth of resources to help you reach your full potential. New sales are the focus of the position and cross sales of existing clients is also encouraged. As a full service agency, we can bring Personal Insurance, Commercial Insurance and Employee Benefits products to our customers. You will report directly to our Sales Manager.     How You Will Contribute:     Build a network of professional relationships, identify new leads, and qualify opportunities that meet company standards as prospects. Establish, cultivate, and manage customer relations...

The Annuity New Business Case Manager is responsible for delivering a high-quality service experience while supporting the efficient processing of annuity new business and related operations. This position serves as a primary point of coordination for financial professionals, ensuring requests are handled accurately, proactively, and in accordance with regulatory and company requirements. The position is responsible for managing complex annuity transactions and monitoring cases through each stage of the business process. Through a CARE-focused approach (Communicate, Advocate, Respond, and Empower), this position helps create positive customer experiences while balancing operational efficiency, risk management, and regulatory compliance. As an annuity subject matter expert, the Annuity New Business Case Manager provides guidance on replacement regulations, Best Interest standards, suitability requirements, and annuity order entry platforms. This role partners closely with...

Our 2027 Summer Internship Program is a paid 10-week learning experience where you will be immersed in the daily environment of a thriving global financial services company. You will gain invaluable industry and organizational knowledge through daily business interactions and job assignments, in addition to engaging in projects that directly affect our business, interact with senior leaders in conversational settings, and network with employees and interns across our offices. This 10-week internship provides you with realistic experiences and information of what it is like to work at Guardian. Internship Dates: The internship program will run from Thursday, May 27, 2027- Friday, August 6, 2027 . We review applications on a rolling basis, and we encourage you to apply as soon as you are ready. The application window will close on Friday, November 13th, 2026, at 11:59PM ET or when role(s) have been filled, whichever comes first. You are: A current junior...

As one of our Park Avenue Wealth Management Team Leaders, you will be at the heart of our Contact Center’s day to day operations.  You will have the opportunity to lead, manage, coach, develop, and motivate an award-winning team of frontline colleagues to meet our commitments to customers while living our Guardian Values. You will demonstrate leadership competencies and behaviors needed to influence change and accelerate impact through a consumer centric, growth mindset.  The role of an Park Avenue Wealth Management Team Leader is instrumental in exceeding customer service expectations, and achieving individual, team and organizational performance goals.  Your contributions will be critical in driving colleagues to reach the highest level of service excellence, employee engagement, continuous improvement of operational processes and self-service offerings, while adhering to compliance and security requirements.   You will Partner with leadership to drive strategic...

Do you enjoy being part of a collaborative team while delivering exceptional customer experiences? Are you looking for an opportunity to learn, grow, and build a long-term career? Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards" important to you? Guardian is seeking a CARE Specialist to support New Business Operations by processing newly submitted Individual Life and Individual Disability insurance policies while ensuring accuracy, compliance, and outstanding service. As the CARE Specialist, New Business Operations , you will play a critical role in helping customers through the new business process, processing policy changes and payments, and creating a positive consumer experience throughout every interaction. You Are A customer-focused professional who takes ownership of...

The Senior Customer Specialist serves as a trusted escalation resource and relationship builder for the Park Avenue Wealth Management Customer Service Desk. This individual is responsible for supporting complex advisor, client, and internal partner inquiries, acting as the first point of contact for escalations, and ensuring that each interaction is handled with accuracy, empathy, professionalism, and ownership. This role is designed for an experienced service professional who can navigate complex situations, build trust with advisors and internal stakeholders, identify recurring service trends, and partner with team leaders to improve training, procedures, and operational effectiveness. The Senior Customer Specialist helps create meaningful service experiences that reinforce confidence in the Wealth Management Customer Service Desk and strengthen relationships across Park Avenue Wealth Management. Key Responsibilities Escalation and Complex Issue Management Serve as...

Senior MS SQL Database Engineer Position Summary We are seeking a highly skilled and experienced Senior MS SQL Database Engineer to lead the design, architecture, governance, and operational support of enterprise database platforms. This role combines strategic architecture responsibilities with deep hands-on database administration expertise, ensuring highly available, performant, secure, and resilient SQL Server environments across on-premises and cloud platforms. The ideal candidate will serve as the technical leader for SQL Server technologies, drive database modernization initiatives, establish architecture standards, and provide operational support for mission-critical applications. This individual will partner with application teams, infrastructure teams, cloud engineering, security, and business stakeholders to design scalable database solutions while maintaining operational excellence. Key Responsibilities Database Engineering & Strategy Define and...

As the Head of Implementation, you are responsible for ensuring Guardian's customers across the Select, Premier, Advisory, and Key market segments receive a seamless, high-quality implementation experience. This leader is accountable for the end-to-end implementation process, from notice of sale through successful onboarding, plan setup, data exchange activation, and first premium payment. As the business process owner for implementation, this role is responsible for operational performance, service quality, customer outcomes, risk management and adherence to established service standards. The Head of Implementation leads managers and team leaders responsible for front-line implementation professionals and ensures consistent execution across all market segments while delivering on service, quality, productivity and expense objectives.   This leader partners closely with Sales, Client Management, Operations, Product, and Transformation teams to resolve challenges, drive...

Head of Enterprise Monitoring and Observability Reports To Head of Technology Operations Department Enterprise Technology Position Summary The Head of Enterprise Monitoring and Observability is responsible for defining and executing the enterprise observability strategy, operating model, and platform roadmap that enable proactive, predictive, and resilient technology operations. This leader owns the enterprise capabilities for monitoring, telemetry, event intelligence, operational analytics, and observability engineering, ensuring technology services are observable, measurable, actionable, and continuously improving. The role serves as the operational intelligence leader across Enterprise Technology, providing the platforms, standards, insights, and governance required to improve service reliability, accelerate issue detection and resolution, and support modern operational practices. This leader partners closely with infrastructure, cloud, middleware,...

The Dental Standards Leader will be responsible for transforming our dental standards team by developing, designing and reimagining processes that support our distribution, claims, implementation and underwriting teams. This leader will drive strategy to improve workflows and enhance operational efficiency and service delivery. You Will Lead a team of dental standards analysts. Be viewed as a subject matter expert and thought leader on plan level recommendations to distribution partners and underwriting based on industry knowledge, market trends and the optimization of internal Guardian systems to ensure best in class dental plan experience for our plan holders. Lead and manage cross-functional projects and initiatives related to dental product development, plan design, regulatory implementation, underwriting support and operational improvement Develop and oversee project plans, timelines, and deliverables while ensuring alignment across stakeholders (Sales,...

Job Title Digital Workplace AV Support Engineer Location Bethlehem, PA. This role requires travel to other Guardian locations including Hudson Yards (NYC), Holmdel, NJ, and additional sites as needed (up to 25%). Occasional off-hours and weekend support is required. Job Summary Guardian is seeking a highly capable AV Support Engineer to join the Digital Workplace organization. This role is responsible for delivering reliable, high-touch audiovisual and collaboration support across conference rooms, executive meeting spaces, and enterprise event environments. This is a hands-on, customer-facing role supporting Microsoft Teams Rooms and modern hybrid collaboration technologies. The position requires strong technical depth, composure under pressure, and the ability to resolve issues in real time during business-critical meetings and events. The ideal candidate operates independently, partners effectively across IT, Facilities, and vendors, and takes ownership of...