8 sales operations analyst jobs found in Bethlehem, PA

Please note: This is a hybrid position, which requires three days per week attendance in one of our primary office locations (Bethlehem, PA, Holmdel, NJ, or New York, NY) with the additional two days designated as remote work days. The Process Improvement Analyst III is responsible for leveraging underwriting process knowledge to create, update, and maintain written policies and procedures that align with the vision and strategies of the department and Group Profit Center. They partner with appropriate business areas to collect and analyze data and provide recommendations that improve workflows and drive efficiency. They also support the development, maintenance, execution, and oversight of underwriting protocols that monitor compliance with state and federal regulatory requirements and align with Guardian’s Corporate Policies. They serve as a liaison between Underwriting and Compliance on individual cases to ensure underwriting guidelines satisfy regulatory requirements....

The Business Analyst, DI and Executive Benefits, supports strategy execution and initiative governance by translating strategic direction into clear plans, prioritized initiatives, and leadership‑ready insights. This role partners cross‑functionally with Product, Finance, Legal, Distribution, Marketing, and Technology to coordinate planning activities, track progress, and ensure alignment between enterprise strategy, DI and Multi‑Life priorities, and funded initiatives. The analyst maintains strategy roadmaps and initiative portfolios, prepares executive materials and dashboards, documents decisions and trade‑offs, and monitors risks, dependencies, and performance metrics to enable informed leadership decisions and disciplined execution. You are A structured, detail‑oriented business analyst who helps leaders turn strategy into action. You are comfortable working across multiple teams, pulling together data, assumptions, and inputs to support planning, prioritization, and...

The Business Transformation Enablement Analyst supports strategic initiatives across the Wealth Management organization by helping translate business needs, field insights, and enterprise priorities into clear, structured, and actionable deliverables. This role partners closely with Business Transformation leadership and delivery teams to support analysis, intake, documentation, and prioritization activities that enable informed decision‑making and effective execution. You will Analysis & Synthesis Gather, organize, and analyze inputs from multiple sources, including business stakeholders, field feedback, leadership direction, and delivery teams. Support the synthesis of complex and sometimes ambiguous information into clear summaries, themes, and insights. Assist in translating business questions and requests into structured problem statements and analytical artifacts to support leadership discussions and decisions. Business Transformation Enablement...

Role Summary The Head of IT & Infrastructure Operations is responsible for the overall reliability, performance, security, and operational excellence of the organization’s core technology infrastructure. This role provides strategic leadership and day-to-day oversight across four critical operational domains: L1/L2 Operations, Cloud Operations, System & Platform Operations, and Data Center Operations . The role ensures stable 24x7 operations, drives continuous improvement, strengthens resiliency and automation, and partners closely with Engineering, Security, Architecture, and Business stakeholders to enable scalable and resilient enterprise technology services. Key Areas of Responsibility 1. L1 / L2 Operations Own and evolve enterprise L1/L2 operational support functions, including the Enterprise Operations Center (EOC) and infrastructure support teams. Ensure effective incident, problem, and escalation management , with strong...

This is a mobile position with preference given to candidates within commuting proximity to a Guardian office with the ability to travel to Guardian offices as determined by the People Leader. Position Summary The Life Team Leader is responsible for validating that all Life claims are accurately and fairly adjudicated according to plan provisions, established best practices and within state and federal guidelines. The Team Leader must be able to manage and resolve issues that pertain to claim administration procedures cost containment activities, reports, and quality control issues. The Team Leader will serve as primary resource for the team and provide direction to the staff members by setting objectives, communicating progress and goals, and holding the staff accountable for adhering to all quality assurance, turnaround times, best practice standards, and operational efficiency. You will assist team members with their development and career progression. The Team Leader...

Description As a Consumer Experience (CX) Center of Excellence (COE) Lead, you’ll be a strategic enabler between our CX Center of Excellence and business and technology product teams — championing a journey-first, data-informed approach that advances consumer centricity at scale. You’ll consult with Product Managers and Value Stream Leaders to translate market trends and internal insights into clear recommendations for product roadmaps with measurable objectives and success metrics; operationalize CX standards across teams; and deploy the right COE expertise (VOC, experience design, research, intelligence) into the highest-value work to deliver improvements in consumer satisfaction, ease, and loyalty. You’ll train and coach Product Managers and other key product roles on journey mapping and consumer-centered ways of working, acting as a trusted advisor who helps teams apply these practices in real delivery decisions. This role is someone who thrives in ambiguous, fast-changing...

Note: This role does not offer any type of sponsorship now or in the future. Please do not apply if you require sponsorship at any time. Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Workforce Management Senior Analyst. We are looking for curious, confident, and results-oriented individuals who want to be part of a solution-based team. In this role, you will partner across the organization to influence workforce strategy and develop practical solutions that continuously evolve and simplify how we operate. If you’re energized by meaningful work, collaborative problem-solving, and making a real difference, this role offers the opportunity to help Guardian show up at its best every day. This role is responsible for intraday and short-range workforce optimization to ensure service level stability,...

As a Product Manager you will be responsible for advancing the product roadmap by organizing and tracking initiatives, ensuring accountability for resolving dependencies and risks, and integrating usability research to support customer focused design. You will support end-to-end product development by identifying data input/output requirements and ensuring alignment with value stream objectives and business goals. You will Ensure data and AI integrity by partnering with subject matter experts and upholding quality across products and support scalable, data-driven solutions Monitor product performance and alignment by tracking product-level objectives and key results and ensuring the customer journey meets standards set by the Customer Advocacy Center of Excellence Collaborate with business leaders, change management and cross-functional teams to ensure seamless integration of new features and enhancements Conduct market research and competitive analysis to inform...