137 jobs found in Boston

The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational oversight of the Policy Services Team, Client Services Team, Claim Loss History Reporting Team, and Enterprise Project Management Office. This role is focused on operations management, as well as planning, execution, and delivery of various process optimization projects and programs across the organization. This role is responsible for coordinating with other department leaders, ensuring operational support, assigning and managing operations and process optimization resources, preparing and monitoring budgets, identifying and mitigating risks and reporting on department/project progress and outcomes. They will develop and implement department policies, procedures, processes and controls. The Senior Director, Enterprise Process Improvement and Customer Service will ensure service excellence and alignment with the organizational strategies and...

Description We're seeking an exceptional, hands-on Data Scientist with deep expertise in data science, MLOps, and building GenAI solutions to join our Enterprise Data & Data Science team. In this role, you'll identify, evaluate, and develop solutions at the intersection of data science, generative AI, and enterprise data strategy—including GenAI evaluation frameworks and semantic data layers. You'll also serve as a community champion, driving the adoption of best practices across a large, collaborative data science organization.   Responsibilities : Design, build, and evaluate generative AI solutions and agentic systems Develop and maintain data semantic layers and knowledge graphs for enterprise-scale data accessibility Build evaluation frameworks and tools to assess GenAI systems' performance, reliability, and safety Collaborate with other data scientists, machine learning engineers, data engineers, and business partners Champion best practices and...

Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   Provides administrative support for executives while exercising confidentiality, tact, and diplomacy. Manages executive calendars, prepares materials for meetings, triages communications, coordinates and optimizes executive travel plans, and helps to keep executives focused and on schedule. Essence of the role is to enable executives supported to be more productive with their time and to work as efficiently and effectively as possible. This level makes decisions with minimal direction; recommendations are typically accepted by executives and is able to quickly adapt to changing priorities....

Description   The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.  LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single...

Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Product Owner, Digital Portal Location: Boston, MA or Hartford, CT (Hybrid) Reports To: Portfolio Management Director Summary: The Product Owner for the Digital Portal is accountable for end‑to‑end ownership of our Digital Portal that support Direct Consumers and Agents, and servicing across Hiscox’s Direct products. This role is a senior, business‑facing product leader who translates firm strategy and operational priorities into a clear, actionable product roadmap that delivers measurable business outcomes. The Product Owner acts as the single point of accountability for product vision, value delivery, and prioritization—working closely with marketing, direct, partnerships, operations, finance, claims, technology, and external partners to modernize workflows, reduce operational friction, and enable scalable growth across the Direct portfolio. This role is critical in ensuring technology...

Job Type: Permanent Build a brilliant future with Hiscox   Principal Quality Engineer   We are seeking an innovative Principal Quality Engineer who will advance our testing capabilities through modern automation and AI-driven methodologies. This position is responsible for establishing an automation-centric approach, designing sophisticated test frameworks, and ensuring quality is integrated throughout the software development lifecycle by utilizing artificial intelligence for efficient test generation, anomaly detection, and predictive analytics. Reporting directly to the Director of Quality Engineering, the successful candidate will support and guide scrum teams, exemplify best practices, and champion ongoing improvement initiatives. The ideal applicant will demonstrate a strong commitment to scalable automation, effective cross-functional collaboration, leveraging AI in testing strategies, and addressing complex testing scenarios. Key Responsibility Areas:...

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.   Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not...

Description The Company: Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds—the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...

Description The Position We are seeking a strategic  Investment Data Product Owner  with investment data expertise to lead the development and delivery of integrated data products that fuel LMI's investment process and businesses. This role sits at the intersection of investment teams, product, and technology, ensuring stakeholders have access to high-quality, actionable, and trusted data across Liberty's multi-asset-class investment portfolio. The Investment Data Product Owner brings understanding of market data services and platforms across the investment data landscape—spanning public and private markets—and translates business requirements and solutions into a product roadmap, owning the outcomes and value creation for both business and technical workstreams. In an Agile working environment, the Investment Data Product Owner leads a dedicated scrum team in story and backlog creation and oversees the implementation of data capabilities and features...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.   You must be authorized to work in the United States without...

Description Liberty Mutual is seeking an Analytics Manager to lead a team responsible for helping the business understand how our direct sales channels are performing and where we can improve. This team focuses on the customer experience across phone-based sales and digital channels, including how customers engage with us, move through the sales process, and ultimately purchase a policy.   In this role, you will manage a team of analysts who produce forecasts, monthly performance reporting, and in-depth analysis for a large and strategically important part of the business. Your team’s work will help leaders understand whether performance is on track, what is driving results, and where action may be needed to improve outcomes.   This is a highly analytical leadership role. We are looking for someone who is not only strong with data, but also skilled at turning data into a clear and compelling story. The right candidate will be able to look across multiple...

As a Healthcare Financial/Actuarial Senior Director, you will serve as the financial lead for medium to large, complex employer client assignments. You’ll leverage your experience as a benefits financial/actuarial expert to make strategic recommendations on funding, plan design and innovative financial solutions. You will apply your financial management and data analytics expertise to solve complex client problems and to lead the development of new Health & Benefits (H&B) intellectual capital.  The Role Delivers complex financial/actuarial/analytic (FAA) concepts, strategies and results that effectively drive client action and improve plan performance, in collaboration with client service team (CST) Leads new business, expansion and cross-selling activities for actuarial, financial and/or risk solutions Lead clients’ financial/actuarial engagements for a large portfolio of highly complex clients Provides leadership to teams in creating client financial and...

The Associate Client Advocate (ACA) is responsible for supporting the client relationship and the strategy development and execution at the insurance program level, in conjunction with a Producer, GCA, or CA on Large or Complex accounts or for leading the client relationship and strategy development and execution on Middle Market house accounts.   The Associate Client Advocate coordinates WTW resources to provide service and placement to meet the client’s insurance and risk management needs.  The Associate Client Advocate has a strong connection to the client’s business and fundamental understanding of its industry and is the client’s primary contact for ongoing insurance needs. The Associate Client Advocate supports opportunities to maximize the profitability of existing clients by account rounding and may support new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products. In this role, you will: Manage new case, renewal activity, and amendments Identify and promote the sale of...

Description Are you passionate about transforming data into actionable insights that fuel business growth? The Data Provisioning & Reporting team within Agency Distribution Solutions is seeking a driven and innovative Data Solutions Analyst to power the success of our dynamic and rapidly expanding business. In this impactful role, you will help design, build, and maintain data solutions that empower both internal stakeholders and frontline teams within our Comparion and Direct channels—helping shape critical business decisions that drive our future.   As a Data Solutions Analyst, you will contribute to the development of innovative data products. You’ll work to identify and help resolve data challenges, supporting robust and reliable solutions. In this role, you will assist in crafting reusable datasets, dashboards, and models to drive business value. You will also help translate complex business needs into practical, data-driven solutions. You’ll...

Description We are seeking a Senior Engineer to lead the technical strategy and operations of our Knowledge Management (KM) ecosystem. This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a strong technical leader who can operate across platform architecture, cloud infrastructure, and cross-functional collaboration.   This is a hybrid role requiring two days a week in the office in Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN or Columbus, OH.  You will be the technical point of contact for knowledge management systems, supporting decisions, driving modernization initiatives (including our golden copy/S3 source-of-truth strategy), and ensuring operational excellence across incidents, access management, and integrations. Hiring Manager: Deepa Menon Key Responsibilities  Platform & Architecture...

Description The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for a team in our Automation portfolio. In this role you will work within an Agile delivery team to provide automated solutions using UiPath, AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you would   Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver scalable back-office automations for our Distribution and Service groups Create innovative AI-driven solutions using UiPath IXP or AWS Bedrock to enhance business processes and solve complex challenges Develop effective, defect free source code meeting business requirements and Liberty standards Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions Interact with other teams,...

Description **This role is posted as a range between two levels with final grade level determined based on the selected candidate’s experience. The salary range reflects the lesser of two levels.    Role Summary North America Programs & Delegated Authority has been tasked with scaling from ~$200M to $1B in GWP by 2030. The Head of Delegated Authority Management is a key leadership role responsible for building the governance, diligence, onboarding, risk monitoring, and offboarding capabilities needed to support that growth.   The role owns the end-to-end execution of the delegated authority management framework for North America, ensuring delegated arrangements are evaluated, approved, launched, monitored, and exited in a controlled, consistent, and scalable way. This includes new opportunity diligence, partner approval, onboarding readiness, ongoing governance, delegated authority risk monitoring, issue escalation, audit coordination, control...

Description Role Summary: North America Programs has been tasked with scaling from approximately $200M to $1B in GWP by 2030. The Head of Bordereaux & Reporting is a key leadership role responsible for building and scaling the bordereaux, reporting, and data capabilities required to support that growth across a rapidly expanding delegated authority portfolio, as well as select delegated authority business supported across other profit centers.   The role owns the end-to-end bordereaux operating model for North America Programs & Delegated Authority, including onboarding, ingestion, validation, reconciliation, governance, and reporting. The position is responsible for ensuring timely, accurate, and scalable data delivery across underwriting, finance, claims, actuarial, compliance, and reinsurance functions while establishing the operational standards, controls, and reporting capabilities required to support significant portfolio growth.   In...

Description We’re looking for a  Product Owner, AI Platform & Delivery to join Liberty Mutual Investments’ (LMI) AI team. Reporting to the Director of LMI’s AI Lab, you’ll own backlog prioritization, delivery coordination, and continuous improvement across a portfolio of live AI capabilities — including MCP connectors, document ingestion pipelines, and platform enablement across the firm. Deep expertise in generative AI is not a prerequisite — the field is still maturing, and we invest in developing that expertise. What matters is a proven track record in product ownership and delivery, and the drive to develop genuine expertise in how these tools work.   LMI’s AI Lab spans the full lifecycle of AI capabilities, from early exploration and validation through production deployment and ongoing maintenance. You’ll drive backlog prioritization in close partnership with the Director, lead delivery coordination with technology partners, and ensure AI solutions...