42 business rules analyst senior jobs found in Boston

The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational oversight of the Policy Services Team, Client Services Team, Claim Loss History Reporting Team, and Enterprise Project Management Office. This role is focused on operations management, as well as planning, execution, and delivery of various process optimization projects and programs across the organization. This role is responsible for coordinating with other department leaders, ensuring operational support, assigning and managing operations and process optimization resources, preparing and monitoring budgets, identifying and mitigating risks and reporting on department/project progress and outcomes. They will develop and implement department policies, procedures, processes and controls. The Senior Director, Enterprise Process Improvement and Customer Service will ensure service excellence and alignment with the organizational strategies and...

Description Help us elevate how decisions get made. As our Power BI Platform Steward , you will own the strategy, development, and optimization of our Power BI ecosystem—and build the skills and confidence of the teams who use it. You’ll design high‑impact analytics experiences, shape best practices, and champion adoption across the business. If you love turning complex data into elegant, fast, and trusted insights—and enjoy mentoring others to do the same—this role is for you!     **This role may have in-office requirements depending on candidate location** Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.   Why you’ll love this role: High ownership and visibility : Lead the Power BI strategy, partner directly with business users and leaders, and influence enterprise‑level...

Description We are seeking a Senior Analyst, Auto Product Design focused on optimizing the end-to-end auto product experience, with a strong emphasis on NB growth and retention.  This analyst will support the Auto Product Experience Optimization portfolio by optimizing the customer quote experience across new business and key in-force lifecycle events. Leveraging analytics, they will develop a deep understanding of our rating program, customer behavior, market dynamics, and business performance to deliver actionable recommendations that strengthen customer engagement, improve policy persistency, and increase customer lifetime value.   The role partners closely with Distribution, Data Science, Risk Analytics, Underwriting, Technology and Service teams to design and implement capabilities that deliver a more seamless, personalized, and effective customer experience across the policy lifecycle.   Key Responsibilities Collaborate with cross-functional...

Description Workforce Planning (WFP) helps the Claims & Service Organization make smarter staffing decisions. At the center of that mission is our Staffing Sophistication (SS) program—a portfolio of projects focused on improving how we deliver staffing recommendations across four goals: accuracy, transparency, ease and speed, and staffing strategy—answering the questions that truly move the needle for our businesses.   As the owner of the Staffing Sophistication program, you'll be a driving force behind this work and a connective force across the organization. You'll sit on the WFP Leadership Team and serve as a key integration point across WFP, Claims, and Service—leading through influence and partnership, facilitating alignment, and directing project execution. You'll help shape how WFP operates, how it prioritizes and tracks its work, and how it approaches the future: thinking creatively about what a more sophisticated, scalable target state looks...

Description This role works with the largest and most complex Construction risks to deliver Primary Casualty (WC, GL, Auto) for annual practice and wrap-up programs to these highly valued customers and prospects. This specific role will focus on our Large Construction portfolio, which serves many of the largest contractors in the U.S. This role will work with the leadership team, deliver technical expertise, and serve as a point of contact for the frontline underwriting teams on all questions, key decisions, or referrals. The role will also be involved in developing and implementing portfolio strategies to maintain and improve performance.   Job Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers' compensation, and lead/excess) in Large Construction. Interacts independently with field underwriters and directly with UW managers on all mandatory...

Description We're seeking an exceptional, hands-on Data Scientist with deep expertise in data science, MLOps, and building GenAI solutions to join our Enterprise Data & Data Science team. In this role, you'll identify, evaluate, and develop solutions at the intersection of data science, generative AI, and enterprise data strategy—including GenAI evaluation frameworks and semantic data layers. You'll also serve as a community champion, driving the adoption of best practices across a large, collaborative data science organization.   Responsibilities : Design, build, and evaluate generative AI solutions and agentic systems Develop and maintain data semantic layers and knowledge graphs for enterprise-scale data accessibility Build evaluation frameworks and tools to assess GenAI systems' performance, reliability, and safety Collaborate with other data scientists, machine learning engineers, data engineers, and business partners Champion best practices and...

Description The Company: Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds—the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...

Description The Position We are seeking a strategic  Investment Data Product Owner  with investment data expertise to lead the development and delivery of integrated data products that fuel LMI's investment process and businesses. This role sits at the intersection of investment teams, product, and technology, ensuring stakeholders have access to high-quality, actionable, and trusted data across Liberty's multi-asset-class investment portfolio. The Investment Data Product Owner brings understanding of market data services and platforms across the investment data landscape—spanning public and private markets—and translates business requirements and solutions into a product roadmap, owning the outcomes and value creation for both business and technical workstreams. In an Agile working environment, the Investment Data Product Owner leads a dedicated scrum team in story and backlog creation and oversees the implementation of data capabilities and features...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.   You must be authorized to work in the United States without...

Description We are seeking a Senior Engineer to lead the technical strategy and operations of our Knowledge Management (KM) ecosystem. This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a strong technical leader who can operate across platform architecture, cloud infrastructure, and cross-functional collaboration.   This is a hybrid role requiring two days a week in the office in Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN or Columbus, OH.  You will be the technical point of contact for knowledge management systems, supporting decisions, driving modernization initiatives (including our golden copy/S3 source-of-truth strategy), and ensuring operational excellence across incidents, access management, and integrations. Hiring Manager: Deepa Menon Key Responsibilities  Platform & Architecture...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description The Senior ERM Consultant is an experienced individual contributor who will lead complex exposure analyses and contribute to the development of global exposure management practices. This role requires deep technical expertise, strong stakeholder engagement skills and the ability to operate across multiple lines of business and jurisdictions. The Senior ERM Consultant will be a primary analytical partner to Legal Entity, Segment, and Insurance Risk teams.   At Liberty Mutual, we believe that the way we work is just as important as the work we do, and we are guided by our core values of integrity, transparency, and accountability. Liberty Mutual is a great place to develop your career offering an exciting and challenging environment where high performance is rewarded.     Key Responsibilities:   Lead and execute complex exposure analyses, including multi-peril scenario runs, aggregation/clash assessments, and sensitivity testing across...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description About the Team – USRM Data Office   Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best-in-class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners — performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business.   As a People Leader on the Operational Data & Reporting team within the USRM Data Office, you will lead a talented group of 3–6 highly technical analysts focused on delivering high-quality, scalable reporting and data solutions impactful for our Direct Distribution and Partnerships (DDP) organizations. You will also coordinate and provide work direction to an extended team of offshore...

Description This a range posting. Candidates will be considered for the appropriate level depending upon experience and qualifications.   The Business Operations Lead / Manager for Risk Financing is responsible for strengthening the operational backbone of the Risk Financing function to execute on our vision. This role owns Standard Operating Procedures (SOPs), drives process optimization and innovation, reduces operational waste, whilst being aware of impact on other functions & teams.   The role combines operational leadership with strong reinsurance knowledge and data fluency, using insights to improve efficiency, transparency, and decision‑making across the end‑to‑end reinsurance lifecycle.   Job Responsibilities Operational Excellence & SOP Ownership Own, maintain, and continuously improve Risk Financing Standard Operating Procedures across the treaty lifecycle Fully document Risk Financing processes including leadership...

Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...

Description We are seeking a highly skilled and motivated Principal Front-Office Engineer to join our prestigious investment firm. As a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Investment Innovation, Integration & Trading (I3T) team, driving design and implementation of small-scale proofs of concept and prototypes that support the fixed income portfolio, improve investment analysis, develop AI-enabled workflows, and enhance reporting systems & processes. You will partner closely with analysts and investment teams to enhance their day-to-day use of AI, helping them build artifacts in a more technically sound manner and building robust systems and tools that scale those prototypes into production-ready applications. We’re looking for a hands-on software architect and builder who can design systems, rapidly iterate on them, and deliver quality solutions that power analytics, reporting, and investment...