24 claims director jobs found in Boston

Description Come join the Specialty Product leadership team! Our team is focused on achieving profitable growth for USRM by building innovative products that meet evolving customer and agent needs. We are the profit and loss owners for the Specialty portfolio and strive to innovate, influence, and collaborate with every part of the business and regulators to help USRM reach its profitability and growth goals. We're seeking a Senior Director I, Product Management to oversee the P&L and long-term success of our Umbrella line of business. The Umbrella line is on a journey to overhaul our product to position us for long-term profitable growth. Responsibilities: • Directly accountable for Umbrella profit and loss, including performance against plan. • Creates vision and strategy for Umbrella LOB including but not limited to target market, channel strategy and product features needed to attract customers. • Establishes objectives for Umbrella in terms...

Description Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties. Responsibilities Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and...

Description Do you want to shape future product offerings within USRM by helping the Personal Lines Specialty Team build best-in-class products across the portfolio while working to simplify our business by defining complex problems and recommending solutions?    **The level of position offered will be based on skills and experience at manager discretion. This position may have in-office requirements depending on candidate location.**     The US Retail Markets PL Specialty Product organization is hiring a Consultant for the Specialty Frontier and Product Development team. This role will split time between Frontier work—driving product convergence, Legacy Book consolidation, and operationalization of our go-forward products—and Specialty product development—researching, incubating and implementing new product concepts. You will partner with cross-functional Specialty Product teams to drive alignment on your recommendations and ensure they are...

Description Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of Complex Unit Auto and General Liability cases of moderate to high exposure.   Responsibilities: Investigate, evaluate, and manage complex environmental claims from initial notice through resolution. Analyze policy language, coverage issues, exclusions, conditions, and applicable environmental liability provisions . Coordinate with defense counsel, coverage counsel, environmental consultants, and other specialists Investigates claims to determine whether coverage is provided, establish liability and verify damages.  Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Works closely with staff and outside defense counsel in managing litigated files according to...

Description Join a Growing Team and Tackle Some of the Industry's Most Complex Environmental Claims   Liberty Mutual is expanding our Environmental Claims team and seeking an experienced Environmental Claims Professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our Commercial Specialty Lines portfolio!  This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.  In this role of Senior Technical Claims Specialist, you will exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with...

Position Summary The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success...

Primary Functions:  Directly supervises and leads a high-functioning team of risk placement professionals. Responsible for the overall function of marketing, underwriting, and placement of new business accounts submitted by the Sales Team and the consistent quality output of the Risk Placement team. The Risk Placement Department Director maintains and fosters a positive working relationship with insurance carrier marketing, underwriting and support staff; has in-depth knowledge of markets, products, and coverages; and serves as a resource in this capacity for the Marketing and Risk Placement Analysts and Sales Executives. The Risk Placement Department Director also fosters effective communication and information-sharing with Business Insurance Service staff and management, Business Insurance Sales staff and management, and Senior Management, and ultimately achieves exceeds-expectations delivery of service.  Duties and Responsibilities:  Manages Risk Placement staff...

Position Summary The Underwriting Assistant supports the underwriting team with data entry, processing submissions, customer service, and assigned projects.  In addition, the Underwriting Assistant will provide administrative support to the Underwriting team, maintain files, and ensure records comply with the company’s compliance policies. Essential Duties & Responsibilities Data Entry . Accurately input and maintain policy information into our underwriting system.  Verify policy information against established guidelines and underwriting criteria to ensure compliance.  Access external databases to extract required information.  Work as a liaison between Underwriting and IT to validate data from external parties. File management . Maintain underwriting files in the appropriate location.  Retrieve documents as needed for underwriters, claims personnel, auditors, or others. Document review . Assist underwriters by reviewing insurance applications/submissions, and...

Description Liberty Mutual has an immediate opening for a Claims Manager II position for our Commercial Insurance Casualty leadership.  The Claims Manager II plans, organizes, and directs the Commercial Casualty claims handling activities within an Excess Claims team.  In this role, you will achieve superior claims outcomes through effective workforce management, quality service delivery, and the use of technology, data analytics, and processes/programs.   Please note we have in-office requirements of at least twice a month if you reside within a 50-mile radius of any of these Commercial Claims offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Westborough, MA; or Weatogue, CT.  This requirement is subject to change.   Responsibilities Manages team to ensure that adequate resources and technical skills exist to handle complex, high-exposure Excess claims in accordance with Company...

Description   Apply Today – Training Classes Begin in January 2027!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Licensed Class: January 11, 2027 Unlicensed Class: January 25, 2027   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  In this officer position, you will lead and direct an underwriting team specializing in National Accounts Property (NAP) Structured Risk Segment. Your primary responsibilities include driving underwriting excellence, ensuring profitability, and fostering business development for a national portfolio. You will be accountable for achieving business results through effective management and strategic implementation of objectives and policies for NAP ground-up business, aligning with the company’s strategic plans for the for the NY (NYC, Long Island), NJ, New England territory. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with...

Job Type: Permanent Build a brilliant future with Hiscox   VP, Digital Business Development Leader Reports to: SVP, Head of Digital Partnerships Location(s): Atlanta, Boston, Chicago, Hartford, Manhattan The VP, Digital Business Development Leader at Hiscox is responsible for driving the profitable growth of Hiscox’s SME insurance products through our digital partnership channel, leading a team of business development managers and enablement personnel by working with new, existing, and prospective digital distribution partners. This role will build and drive a best-in-class sales practice, develop and enhance deep partner relationships, and deliver innovative solutions that reflect a deep understanding of our partners’ goals. The ideal candidate has a general manager mindset and can solve ambiguous problems, lead and develop a team of business development professionals, collaborate with internal and external stakeholders seamlessly, own a P&L, and...

Description If you’re looking for a claims role where you can make a real impact—not just manage a desk—this is it. Our Construction Liability team handles moderate to high-exposure 3rd party bodily injury and general liability property damage claims for some of the largest owner/developers, general contractors, and subcontractors across the country. From NY Labor Law and OCIP/CCIP programs to auto accidents, road construction losses, underground utility strikes, and major liability exposures tied to active job sites across the Country, the work is challenging, fast-moving, and meaningful.   The Senior Claims Specialist works within a Claims Team navigating some of the most challenging construction claims in the industry. You will work in a team of claims professionals who may work in office or remote depending on their location. You will partner with a strong leadership team that values accountability, collaboration, and growth. If you enjoy working along top...

Description You'll work with some of the largest and most complex construction risks in the country, delivering primary casualty coverage (workers' compensation, general liability, auto) for annual practice and wrap-up programs. This role focuses on our Large Construction portfolio, which serves many of the largest contractors in the US, backed by more than 100 years of construction underwriting experience and deep OCIP and CCIP program expertise.   You'll partner with the leadership team, bring deep technical expertise to the table, and serve as the go-to point of contact for frontline underwriting teams on questions, key decisions, and referrals. You'll also help shape and carry out portfolio strategies that keep performance strong and moving in the right direction.   Responsibilities:   Provide expert technical underwriting guidance and formal referral approval across multiple lines of business (auto, general liability, workers'...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Claims Transformation, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. The Claim organization will be going through a technical transformation, and we are seeking candidates with deep technical expertise as well as strong insurance domain knowledge to architect these solutions. The ideal candidate combines this technical expertise with the ability to translate complex business requirements...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Digital Experience/API, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support Digital Experience and the API integration layer in the insurance value chain.  This includes portals and user interfaces that engage both our customers as well as Agent communities.  Hiscox is currently transforming our Digital Experience and this is an opportunity to drive these changes through the US organization and be a part of change that directly affects our customers and business stakeholders. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. The ideal candidate...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Traded Systems, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. Hiscox is transforming the applications that support our Traded/Broker business which today includes multiple platforms and technologies.  This is a great opportunity to drive change that will have meaningful business benefits. The ideal candidate combines deep technical expertise with strong insurance domain knowledge and...

Job Type: Permanent Build a brilliant future with Hiscox   Principal Quality Engineer   We are seeking an innovative Principal Quality Engineer who will advance our testing capabilities through modern automation and AI-driven methodologies. This position is responsible for establishing an automation-centric approach, designing sophisticated test frameworks, and ensuring quality is integrated throughout the software development lifecycle by utilizing artificial intelligence for efficient test generation, anomaly detection, and predictive analytics. Reporting directly to the Director of Quality Engineering, the successful candidate will support and guide scrum teams, exemplify best practices, and champion ongoing improvement initiatives. The ideal applicant will demonstrate a strong commitment to scalable automation, effective cross-functional collaboration, leveraging AI in testing strategies, and addressing complex testing scenarios. Key Responsibility...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of...

At The Baldwin Group, we prioritize a people-centered entrepreneurial spirited culture and giving colleagues a voice in a transcendent and inspired insurance distribution firm – delivering solutions that give our clients the confidence to pursue their purpose, passion, and dreams. Our firm’s best-in-class resources and diverse portfolio of services are innovating the industry by taking a comprehensive and tailored approach to insurance and risk management. We’re better together!  Position Summary: The Sr. Advisor (Producer) is a senior-level insurance sales leader responsible for driving organic growth through strategic client acquisition, trusted advisory relationships, and market leadership within the commercial risk management space. This role is designed for a highly experienced producer who operates as a business advisor — not simply a salesperson — helping clients protect and scale their businesses through sophisticated risk management and insurance solutions. Advisors...