20 claims operations technician jobs found in Boston

Description You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH.    Help shape how generative AI creates value in commercial insurance Liberty Mutual’s Global Risk Solutions (GRS) business...

The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers,...

Description USRM Technology is seeking a passionate, transformational Director, Engineering to lead the Property & Specialty (P&S) Delivery portfolio. This organization directly drives the design and build of product capabilities to deliver on aggressive P&S Profit and Growth targets. As Director, you will lead a group of ~150 FTE and contractors, and will bring partners together across domains to launch, roll out, and enhance our products.   You will partner closely with business stakeholders to further accelerate our ambition to grow Property & Specialty while maintaining target profitability. Central to that ambition is to pair lead lines with strong Specialty lines. Your teams will build and deliver the capabilities that make that strategy real for our customers and agents.   You will also play a key role transforming how we deliver. We are re-imagining our product delivery model to materially increase our speed to market for product...

Description The Senior Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial, Engineering, Legal and UW Support; participate in improvement and product development projects. Mentor junior underwriters and...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...

Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

Position Summary Are you passionate about API strategy, digital transformation, and creating innovative connectivity solutions that improve customer experiences? Do you thrive at the intersection of business and technology, translating complex business needs into scalable digital capabilities? Guardian is seeking an API Solution Lead to serve as the bridge between business and technology teams, driving the design, development, and adoption of APIs across the enterprise. In this role, you will partner closely with business leaders, architects, developers, product teams, and external partners to advance Guardian's API strategy, deliver integrations that create market value, and ensure our APIs remain best-in-class. You will play a critical role in shaping Guardian's digital ecosystem while helping accelerate innovation, customer experience, and strategic partnerships.   You Are A strategic thinker and lifelong learner who is energized by emerging technologies,...

Position Summary Do you enjoy transforming complex business needs into innovative digital solutions? Are you passionate about building scalable integrations that improve the experience for customers, brokers, and partners? Guardian is seeking a Senior Product Owner, Benefits Technology (BenTech) to lead the strategy, development, and delivery of industry-leading integration capabilities across our Group Benefits ecosystem. In this role, you will partner closely with business and technology leaders to define product priorities, drive execution, and enhance Guardian's connectivity with benefits administration platforms, carriers, and external partners. This is an exciting opportunity to help shape the future of Guardian's digital benefits experience as we continue to invest in modern technology and market-leading solutions.   You Are A strategic and customer-focused product professional who thrives at the intersection of business and technology. You are...

Description Liberty Mutual has an immediate opening for a Claims Manager II position for our Commercial Insurance Casualty leadership.  The Claims Manager II plans, organizes, and directs the Commercial Casualty claims handling activities within an Excess Claims team.  In this role, you will achieve superior claims outcomes through effective workforce management, quality service delivery, and the use of technology, data analytics, and processes/programs.   Please note we have in-office requirements of at least twice a month if you reside within a 50-mile radius of any of these Commercial Claims offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Westborough, MA; or Weatogue, CT.  This requirement is subject to change.   Responsibilities Manages team to ensure that adequate resources and technical skills exist to handle complex, high-exposure Excess claims in accordance with Company...

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.  Contract Dates: June 2027 through August 2027 The Business Create your future. Within Health, Wealth & Career, WTW's Absence, Disability Management & Life (ADML) practice helps employers design, implement and optimize programs that support employees during some of life's most critical moments, including illness, injury, family leave, disability, financial protection and return-to-work transitions. Our consultants partner with many of the world's leading...

Description You'll work with some of the largest and most complex construction risks in the country, delivering primary casualty coverage (workers' compensation, general liability, auto) for annual practice and wrap-up programs. This role focuses on our Large Construction portfolio, which serves many of the largest contractors in the US, backed by more than 100 years of construction underwriting experience and deep OCIP and CCIP program expertise.   You'll partner with the leadership team, bring deep technical expertise to the table, and serve as the go-to point of contact for frontline underwriting teams on questions, key decisions, and referrals. You'll also help shape and carry out portfolio strategies that keep performance strong and moving in the right direction.   Responsibilities:   Provide expert technical underwriting guidance and formal referral approval across multiple lines of business (auto, general liability, workers'...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Claims Transformation, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. The Claim organization will be going through a technical transformation, and we are seeking candidates with deep technical expertise as well as strong insurance domain knowledge to architect these solutions. The ideal candidate combines this technical expertise with the ability to translate complex business requirements...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Digital Experience/API, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support Digital Experience and the API integration layer in the insurance value chain.  This includes portals and user interfaces that engage both our customers as well as Agent communities.  Hiscox is currently transforming our Digital Experience and this is an opportunity to drive these changes through the US organization and be a part of change that directly affects our customers and business stakeholders. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. The ideal candidate...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Traded Systems, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. Hiscox is transforming the applications that support our Traded/Broker business which today includes multiple platforms and technologies.  This is a great opportunity to drive change that will have meaningful business benefits. The ideal candidate combines deep technical expertise with strong insurance domain knowledge and...

  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not limited...

Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of analysts on the team with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key...

Senior Actuarial Analyst - US Programs At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Actuarial Analyst - US Programs to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking a dynamic Senior Actuarial Analyst to assist with pricing the US Programs business.  The Senior Actuarial Analyst will help elevate the technical capabilities of the underwriting team through dynamic work projects such as new program due diligence & onboarding, rate...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of...