30 claims director jobs found in Boston, MA

Description Come join the Specialty Product leadership team! Our team is focused on achieving profitable growth for USRM by building innovative products that meet evolving customer and agent needs. We are the profit and loss owners for the Specialty portfolio and strive to innovate, influence, and collaborate with every part of the business and regulators to help USRM reach its profitability and growth goals. We're seeking a Senior Director I, Product Management to oversee the P&L and long-term success of our Umbrella line of business. The Umbrella line is on a journey to overhaul our product to position us for long-term profitable growth. Responsibilities: • Directly accountable for Umbrella profit and loss, including performance against plan. • Creates vision and strategy for Umbrella LOB including but not limited to target market, channel strategy and product features needed to attract customers. • Establishes objectives for Umbrella in terms...

Description Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties. Responsibilities Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and...

The Role Most of the activity in this role is directed toward the generation of new sales to existing and prospective clients. Success in this role is based on the incumbent’s ability to win and retain new business and meet or exceed established sales goal targets related to revenue growth, mix of business and penetration into industry specific targets. Sales Process: Prepare proposals and presentations using marketing resources, practice groups and other WTW producers. Design individual prospect sales strategies and develop unique prospect programs. Align with individual client sales strategies. Conduct thorough needs analysis/risk assessment to uncover prospects/clients’ unique coverage needs. Provide consultative advice in key risk areas. Identify and close potential cross-sell opportunities. Client Management: Maintain consistent/high quality touch points by phone and face to face with clients. Champion the proper advocacy of claims. Participate in...

The Role Most of the activity in this role is directed toward the generation of new sales to existing and prospective clients. Success in this role is based on the incumbent’s ability to win and retain new business and meet or exceed established sales goal targets related to revenue growth, mix of business and penetration into industry specific targets. Sales Process: Prepare proposals and presentations using marketing resources, practice groups and other WTW producers. Design individual prospect sales strategies and develop unique prospect programs. Align with individual client sales strategies. Conduct thorough needs analysis/risk assessment to uncover prospects/clients’ unique coverage needs. Provide consultative advice in key risk areas. Identify and close potential cross-sell opportunities. Client Management: Maintain consistent/high quality touch points by phone and face to face with clients. Champion the proper advocacy of claims. Participate in...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...

Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...

Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...

Description Join Liberty Mutual's Environmental Complex Claims Team and take ownership of the claims that matter most!  you will make coverage decisions, steer litigation strategy and settle high-exposure losses - all alongside colleagues who value your judgment!  Bring your experience.  Shape what comes next!   Liberty Mutual has a Senior Technical Claims Specialist II opening.  This is a senior individual-contributor role for a seasoned claims professional to work in Commercial Casualty and Environmental Liability claims.  You will own your files from first notice of loss through resolution, with ability to determine coverage, set reserves, direct litigation, and negotiate settlements.  As a recognized subject matter expert, your judgment will shape outcomes and influence how we approach emerging environmental exposures.   What You’ll Do Manage high-severity environmental and commercial casualty claims end to end, including coverage determination,...

Description Do you want to shape future product offerings within USRM by helping the Personal Lines Specialty Team build best-in-class products across the portfolio while working to simplify our business by defining complex problems and recommending solutions?    **The level of position offered will be based on skills and experience at manager discretion. This position may have in-office requirements depending on candidate location.**     The US Retail Markets PL Specialty Product organization is hiring a Consultant for the Specialty Frontier and Product Development team. This role will split time between Frontier work—driving product convergence, Legacy Book consolidation, and operationalization of our go-forward products—and Specialty product development—researching, incubating and implementing new product concepts. You will partner with cross-functional Specialty Product teams to drive alignment on your recommendations and ensure they are...

Description Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of Complex Unit Auto and General Liability cases of moderate to high exposure.   Responsibilities: Investigate, evaluate, and manage complex environmental claims from initial notice through resolution. Analyze policy language, coverage issues, exclusions, conditions, and applicable environmental liability provisions . Coordinate with defense counsel, coverage counsel, environmental consultants, and other specialists Investigates claims to determine whether coverage is provided, establish liability and verify damages.  Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Works closely with staff and outside defense counsel in managing litigated files according to...

Description Join a Growing Team and Tackle Some of the Industry's Most Complex Environmental Claims   Liberty Mutual is expanding our Environmental Claims team and seeking an experienced Environmental Claims Professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our Commercial Specialty Lines portfolio!  This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.  In this role of Senior Technical Claims Specialist, you will exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with...

Position Summary The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success...

Primary Functions:  Directly supervises and leads a high-functioning team of risk placement professionals. Responsible for the overall function of marketing, underwriting, and placement of new business accounts submitted by the Sales Team and the consistent quality output of the Risk Placement team. The Risk Placement Department Director maintains and fosters a positive working relationship with insurance carrier marketing, underwriting and support staff; has in-depth knowledge of markets, products, and coverages; and serves as a resource in this capacity for the Marketing and Risk Placement Analysts and Sales Executives. The Risk Placement Department Director also fosters effective communication and information-sharing with Business Insurance Service staff and management, Business Insurance Sales staff and management, and Senior Management, and ultimately achieves exceeds-expectations delivery of service.  Duties and Responsibilities:  Manages Risk Placement staff...

Position Summary The Underwriting Assistant supports the underwriting team with data entry, processing submissions, customer service, and assigned projects.  In addition, the Underwriting Assistant will provide administrative support to the Underwriting team, maintain files, and ensure records comply with the company’s compliance policies. Essential Duties & Responsibilities Data Entry . Accurately input and maintain policy information into our underwriting system.  Verify policy information against established guidelines and underwriting criteria to ensure compliance.  Access external databases to extract required information.  Work as a liaison between Underwriting and IT to validate data from external parties. File management . Maintain underwriting files in the appropriate location.  Retrieve documents as needed for underwriters, claims personnel, auditors, or others. Document review . Assist underwriters by reviewing insurance applications/submissions, and...

Description Liberty Mutual has an immediate opening for a Claims Manager II position for our Commercial Insurance Casualty leadership.  The Claims Manager II plans, organizes, and directs the Commercial Casualty claims handling activities within an Excess Claims team.  In this role, you will achieve superior claims outcomes through effective workforce management, quality service delivery, and the use of technology, data analytics, and processes/programs.   Please note we have in-office requirements of at least twice a month if you reside within a 50-mile radius of any of these Commercial Claims offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Westborough, MA; or Weatogue, CT.  This requirement is subject to change.   Responsibilities Manages team to ensure that adequate resources and technical skills exist to handle complex, high-exposure Excess claims in accordance with Company...

Description   Apply Today – Training Classes Begin in January 2027!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Licensed Class: January 11, 2027 Unlicensed Class: January 25, 2027   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  In this officer position, you will lead and direct an underwriting team specializing in National Accounts Property (NAP) Structured Risk Segment. Your primary responsibilities include driving underwriting excellence, ensuring profitability, and fostering business development for a national portfolio. You will be accountable for achieving business results through effective management and strategic implementation of objectives and policies for NAP ground-up business, aligning with the company’s strategic plans for the for the NY (NYC, Long Island), NJ, New England territory. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with...

Job Type: Permanent Build a brilliant future with Hiscox   VP, Digital Business Development Leader Reports to: SVP, Head of Digital Partnerships Location(s): Atlanta, Boston, Chicago, Hartford, Manhattan The VP, Digital Business Development Leader at Hiscox is responsible for driving the profitable growth of Hiscox’s SME insurance products through our digital partnership channel, leading a team of business development managers and enablement personnel by working with new, existing, and prospective digital distribution partners. This role will build and drive a best-in-class sales practice, develop and enhance deep partner relationships, and deliver innovative solutions that reflect a deep understanding of our partners’ goals. The ideal candidate has a general manager mindset and can solve ambiguous problems, lead and develop a team of business development professionals, collaborate with internal and external stakeholders seamlessly, own a P&L, and...

Description If you’re looking for a claims role where you can make a real impact—not just manage a desk—this is it. Our Construction Liability team handles moderate to high-exposure 3rd party bodily injury and general liability property damage claims for some of the largest owner/developers, general contractors, and subcontractors across the country. From NY Labor Law and OCIP/CCIP programs to auto accidents, road construction losses, underground utility strikes, and major liability exposures tied to active job sites across the Country, the work is challenging, fast-moving, and meaningful.   The Senior Claims Specialist works within a Claims Team navigating some of the most challenging construction claims in the industry. You will work in a team of claims professionals who may work in office or remote depending on their location. You will partner with a strong leadership team that values accountability, collaboration, and growth. If you enjoy working along top...