37 client relationship manager employee benefits jobs found in Boston, MA

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

Primary Details Time Type: Full time Worker Type: Employee Lead Claims Relationship Management Location: USA –Boston, MA, Plano, TX, Los Angeles, CA Work Arrangement: Hybrid if within 50 miles radius from office; also open to Remote The salary range for this role is:  109,000K-186,000K The Opportunity The purpose of this role is to act as a central point of contact for driving process and policy enhancements within assigned distribution channels, collaborating across departments and with key stakeholders to ensure cost-effective claims outcomes and alignment with organizational goals. Additionally, the role involves supporting Claims Relationship Managers in delivering exceptional claims service across various business lines, managing a portfolio of customer relationships, and serving as a key escalation point for claims disputes and enquiries to uphold the success of the QBE Claims Management strategy. Responsibilities: Contribute...

As Associate Manager - Health & Benefits Consulting you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the lead project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry. The Role Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including: Benefit plan analysis, design, cost savings and funding strategies Vendor procurement, negotiation and optimization...

The Cross Family of Agencies welcomes you. We need your talent and expertise. JOB SUMMARY: Commercial Lines Account Managers are entrusted with the responsibility of maintaining valued client relationships on behalf of Knapp, Schenck & Company. As such, it is expected that candidates for this position must be proficient in the Account Management process and demonstrate strong interpersonal communication skills.  This position requires an in-depth knowledge of complex insurance coverages and an ability to communicate this clearly to clients and underwriters. ESSENTIAL DUTIES AND RESPONSIBILITIES : Ability to field questions and correspondence from a myriad of sources, including internal and external customers with poise and confidence. Inform and educate clients about coverage, exclusions and exposures. Ability to assess and prioritize workload for assigned portfolio. Prepare Marketing submissions as required on assigned portfolio and occasionally...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products. In this role, you will: Manage new case, renewal activity, and amendments Identify and promote the sale of...

Description We are seeking a Senior Engineer to lead the technical strategy and operations of our Knowledge Management (KM) ecosystem. This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a strong technical leader who can operate across platform architecture, cloud infrastructure, and cross-functional collaboration.   This is a hybrid role requiring two days a week in the office in Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN or Columbus, OH.  You will be the technical point of contact for knowledge management systems, supporting decisions, driving modernization initiatives (including our golden copy/S3 source-of-truth strategy), and ensuring operational excellence across incidents, access management, and integrations. Hiring Manager: Deepa Menon Key Responsibilities  Platform & Architecture...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description Partners globally and leads the North America delivery of  Product Risk Control Services to improve underwriting results through development of LOB and discipline strategies that supports development of expertise, risk improvement,risk retention strategies, and underwriting risk assessment. Leads team that identifies, develops, and partners to execute high-level Risk Control strategies, services, and programs with an emphasis on impacting major areas of risk by industry and or discipline. Accountable for building a high-performance culture, continuous process improvement, thought leadership, impact, and outcomes. Leads the quality and training initiatives across RCS to enhance the technical expertise of the Risk Control team.  Ensures team aligns closely with Product, Claims, Actuarial, OOU, Field, Virtual, Small Commercial and Dedicated RCS teams and supports global product boards and UW.  Responsible for technical thought leadership and continuous...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...

Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description The Executive Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third ‑ party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...

Description The Senior Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third ‑ party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

The Senior Account Executive is responsible for the placement and ongoing management of an assigned book of business. When managing house accounts, this role also includes responsibility for business development, client retention, and strategic account growth within that portfolio. This position manages a highly complex book of business that may involve industry specialization, significant account revenue, and sophisticated coverage structures such as loss sensitive programs, large deductibles, captives, or shared and layered programs. The Senior Account Executive develops and executes advanced placement strategies while supporting the “Fewer and Stronger” market consolidation initiative by identifying and selecting the most appropriate markets to approach for coverage. Strong negotiation, advisory, and relationship management skills are essential to secure the best possible terms and conditions for clients and to serve as a trusted resource to both clients and internal teams....