25 customer service associate jobs found in Boston, MA

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description Duties:   Act as the lead solution engineer or technical lead responsible for the implementation of approved technologies that align with technical architecture, customer business plans and long-term strategy.  Participate in architecture migrations and maintain critical relationships with vendors and business partners.  Manage the troubleshooting and resolution of infrastructure compatibility issues based on systems architecture, project requirements, and customer expectations. Participate during incident management events and provides consultative recommendations on viable resolutions.  Make recommendations to improve process efficiency and effectiveness.  Contribute to decisions that impact profitability and operational effectiveness.  Promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of modern technologies, and enhance profitability. Mentor staff to develop...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Experienced Auto Damage Adjuster- Boston, MA “ *Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Sign on bonus: $1,500 for candidates who hold  an adjusters license that is active and in...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Please note: This is not a remote role; you will be required to work in the territory listed on the job posting.   Your Impact at GEICO            As a Field   Auto Damage Trainee,   you’ll...

Description About the Team   The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description We are excited to add a new Senior/Principal Data Solutions Analyst to the Corporate Finance Data Strategy and Governance Team! This person will serve as a data steward for Liberty Mutual’s financial data. Partnering with the business, IT, and Corporate Finance teams, this person will help shepherd data through our strategic Finance Data Platform (FDP). This includes analysis of source data to determine transformation requirements for standardization, as well as defining the financial data that will be passed to downstream systems and reporting.   Responsibilities Under limited direction, prototype and develop data solutions to meet organizational and business customer needs. Demonstrate a working understanding of complex multi-tier, multi-platform systems, and apply principles of metadata, lineage, data dependencies and hierarchy, business definitions, compliance, and data security to project work. Use critical thinking to synthesize varied...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As a Field Property Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate settlements within your assigned authority. In this role, you will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. You will work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently. A key part of this position is delivering excellent customer service through...

Description The Company   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and  is responsible for  powering Liberty’s strategy amid profound  change  in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 3 50  investment, finance, and operations professionals located in Boston, MA, and New York, NY.     LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term...

Description T he North America (NA) Chief Reserving Actuary will lead the North America Reserving function. Position involves being responsible for the team performing thorough reserve analysis, maintaining reasonable and adequate reserves for this $20 Billion reserve base, clearly and transparently communicating results of reserve studies to key stakeholders, identifying elements of the reserve analysis that is particularly relevant to future business decisions by the NA business unit, effectively managing and leading a large team, and building strong relationships with business leaders and other key leaders throughout the organization.   Responsibilities    Provide an independent assessment of the NA reserves and associated reserve risks, ensuring the adequacy and accuracy of the NA reserves. Ensure use of accurate, sound, and innovative approaches in projecting and setting reserving guidelines that are consistent with those of Global Risk Solutions...

Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion (as of 12/31/2025) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client...

Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Senior Software Engineer – Integrations Location: Boston, MA- Hybrid Hiscox is searching for a passionate and highly skilled Software Engineer with experience building high-performing, scalable, enterprise-grade applications along with a proven track record of delivering high-quality software in a fast-paced environment. We are a growing company and with a multi-disciplinary IT team of software engineers, test engineers and support. The team is responsible for the entire software development lifecycle and with your experience and skills you will contribute to the quality of our mission critical applications while helping the business execute against its objectives. The complexity and nature of the applications combined with the latest technology trends makes working in IT at Hiscox a great and challenging experience. What You’ll Be Doing: Provide support for existing systems, processes...

AIG is seeking a motivated Underwriter to contribute to our AIG Risk Management (AIGRM) team. Make your mark in Underwriting AIG’s strong brand in the market has allowed for excellent client retention and relationships, along with our desire for strong growth and thus the need for underwriting resources. We consistently provide clients with impeccable service, creative solutions with the use of technology, and a well-known established platform. Our underwriters constantly deliver in an ever-changing marketplace and world. Areas of focus will be around our core coverages, General Liability, Auto Liability, and Workers Compensation. In this role, you will be responsible for underwriting and servicing an existing renewal book along with assistance to other team members. This role includes constant interaction with our brokerage community, ensuring our renewals are being serviced properly and out soliciting new business opportunities. Underwriters gain experience in a...

Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Insurance Enablement Atlanta, Boston, Chicago, West Hartford, NYC (Hybrid 2x weekly) The Product Manager – Insurance Enablement role at Corix, a Hiscox Company is responsible for the strategy, development, and execution of product features, enhancements, and integrations that support insurance product development, business growth, and product distribution. This role focuses on improving technology and tooling to make the creation and maintenance of insurance products easier, faster, and more efficient.   Core responsibilities include partnering with Insurance Product Implementation teams to drive enhancements to existing products and enable the launch of new ones, refining underwriting rules and risk assessment s, and coordinating with internal and external stakeholders to deliver operationally efficient and scalable solutions.   This position plays a...

Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Agent Experience At Hiscox USA, we’re on a mission to transform the digital experience for our independent agents and distribution partners. As a Product Manager (Agent Experience) , you will lead the vision, strategy, and execution of the next generation of agent-facing experiences and APIs. Your work will directly influence how agents quote, bind, service, and manage policies while enabling seamless integration with comparative raters, agency management systems, and other distribution partners. This role is based in our Boston, MA office, with an expectation of being in the office 3 days per week. You will report to the Head of Technical Product Management and work closely with UX design, engineering, underwriting, distribution, operations, and our technology partners to define and deliver modern, intuitive, API-first solutions that simplify the agent experience, accelerate growth, and...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Description Vice President, Private Credit Strategy & Process Design Team: Loan Operations · Operational Strategy & Delivery Location: Boston, MA or New York, NY   About the Role   Liberty Mutual Investments (LMI) is seeking an experienced and strategic operations professional to join our growing Loan Operations team as Vice President, Private Credit Strategy & Operations. This is a senior, high-impact role and a key addition to a newly formed function being purpose-built to support the continued growth and build-out of a best-in-class loan operations platform.   This VP will serve as the operational lead for LMI's private credit process design and operating model evolution — responsible for ensuring that Loan Operations functions as an active, knowledgeable partner across the full private credit lifecycle, and that LMI's private credit operations keep pace with industry best practices, portfolio growth, and increasing structural...

Description Vice President, Loan Admin Oversight & Partnerships Team: Loan Operations · Operational Strategy & Delivery Location: Boston, MA or New York, NY   About the Role Liberty Mutual Investments (LMI) is seeking a detail-oriented and relationship-driven operations professional to join our growing Loan Operations team as Vice President, Loan Admin Oversight & Partnerships. This is a senior, high-impact role and a key addition to a newly formed function being purpose-built to support the continued growth and build-out of a best-in-class loan operations platform.   This VP will serve as the primary owner of LMI's loan administration relationships and the operational integrity of the loan book of record. The role is responsible for overseeing day-to-day loan administration performance, managing vendor and collaborator partnerships, and ensuring cross-system alignment across LMI's multi-platform loan operations environment. This role...

Description   The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.  LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single...