9 customer service rep jobs found in Boston, MA

Description USRM Technology is seeking a passionate, transformational Director, Engineering to lead the Property & Specialty (P&S) Delivery portfolio. This organization directly drives the design and build of product capabilities to deliver on aggressive P&S Profit and Growth targets. As Director, you will lead a group of ~150 FTE and contractors, and will bring partners together across domains to launch, roll out, and enhance our products.   You will partner closely with business stakeholders to further accelerate our ambition to grow Property & Specialty while maintaining target profitability. Central to that ambition is to pair lead lines with strong Specialty lines. Your teams will build and deliver the capabilities that make that strategy real for our customers and agents.   You will also play a key role transforming how we deliver. We are re-imagining our product delivery model to materially increase our speed to market for product...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager In order to be considered for this Field Case Manager position, you have to live in the Boston, MA area. Ideally living south of Boston. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While...

Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...

Position Summary The Underwriting Assistant supports the underwriting team with data entry, processing submissions, customer service, and assigned projects.  In addition, the Underwriting Assistant will provide administrative support to the Underwriting team, maintain files, and ensure records comply with the company’s compliance policies. Essential Duties & Responsibilities Data Entry . Accurately input and maintain policy information into our underwriting system.  Verify policy information against established guidelines and underwriting criteria to ensure compliance.  Access external databases to extract required information.  Work as a liaison between Underwriting and IT to validate data from external parties. File management . Maintain underwriting files in the appropriate location.  Retrieve documents as needed for underwriters, claims personnel, auditors, or others. Document review . Assist underwriters by reviewing insurance applications/submissions, and...

Description Risk Financing sits at the center of how Liberty Mutual transfers risk to the reinsurance market, and its effectiveness depends on a large number of functions moving in step. This role exists to make that happen. As Reinsurance Operations Manager, you will be the connective tissue between Risk Financing and its key partner functions — Enterprise Risk Management, RI Operations, RI Accounting, Legal, Tax, LM Re and the broker community — ensuring that priorities are clearly set, actively managed and consistently executed across all of them. This is a role for someone who is energized by turning recurring friction into durable process. You will own the definition of the treaty lifecycle and its implementation across the team, contribute to the standard operating procedures that allow placement teams to act with confidence, and take a leading role in renewal preparation and management — including the treaty handover to downstream teams within agreed...

The Litigation Management Associate is primarily responsible for auditing legal and litigation support vendor invoices, and educating panel defense counsel as to the Company's litigation management programs, but is also responsible for training other staff, generating legal audit data and reports, and for developing and implementing litigation management programs and initiatives. Essential Duties & Responsibilities Audit invoices from panel firms, coverage counsel, and litigation support vendors, which includes: meeting of standards for production, timeliness, quality. Communicate and builds relationships with panel firms, to include written/verbal/electronic and off-site feedback. Negotiate alternate fee arrangements with vendors providing litigation support, which includes the creation and review of contracts for such vendors, where appropriate. Participate in the selection/review of panel counsel and coverage counsel, including the setting of rates and...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have an RN prefers 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

The Senior Manager, Marketing & Communications is responsible for providing leadership and day-to-day operational management and implementation of programs for all U.S. Coverys companies in the area of marketing communications and public relations.  This includes management of the company’s corporate communications activities for all products and services, including national advertising, thought leadership, channel marketing to clients and prospects, Agent/Broker communications vehicles, and oversight of public relations, social media as well as support for internal and crisis communication responsibilities as requested by leadership.  In addition, this role will provide support services for Coverys international companies as requested.   The Senior Manager, Marketing & Communications is responsible for the planning, development and implementation of the organization’s marketing communication strategies and programs and deliverables related to market penetration, lead...