38 general service technician jobs found in Boston, MA

Description About the Team – USRM Data Office   Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best-in-class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners — performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business.   As a People Leader on the Operational Data & Reporting team within the USRM Data Office, you will lead a talented group of 3–6 highly technical analysts focused on delivering high-quality, scalable reporting and data solutions impactful for our Direct Distribution and Partnerships (DDP) organizations. You will also coordinate and provide work direction to an extended team of offshore...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...

Description   The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single...

Responsibilities Summary: When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry.  We are looking for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships to join our team as an Associate Underwriter. Our Associate Underwriters underwrite and supervise a portion of an Underwriter’s book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority. Service a book of business under the direct supervision of an underwriter Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing to prepare quotes Log applications, prepare binders, and process policies and endorsements Bind risk, post...

Description We are excited to add a new Sr. Data Solutions Analyst to the Corporate Finance Data Strategy and Governance Team!   This person will serve as a data steward for Liberty Mutual’s financial data. Partnering with the business, IT, and Corporate Finance teams, this person will help shepherd data through our strategic Finance Data Platform (FDP). This includes analysis of source data to determine transformation requirements for standardization, as well as defining the financial data that will be passed to downstream systems and reporting.   Responsibilities Under limited direction, prototype and develop data solutions to meet organizational and business customer needs. Demonstrate a working understanding of complex multi-tier, multi-platform systems, and apply principles of metadata, lineage, data dependencies and hierarchy, business definitions, compliance, and data security to project work. Use critical thinking to synthesize varied...

Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...

Description The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for a team in our Automation portfolio. In this role you will work within an Agile delivery team to provide automated solutions using UiPath, AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you would   Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver scalable back-office automations for our Distribution and Service groups Create innovative AI-driven solutions using UiPath IXP or AWS Bedrock to enhance business processes and solve complex challenges Develop effective, defect free source code meeting business requirements and Liberty standards Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions Interact with other teams,...

Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and delivering industry-leading solutions that provide peace of mind for our customers worldwide. As a Software Engineer at Liberty Mutual, you’ll apply your talents in an agile environment that combines the creative energy of a start-up with the stability and benefits of a Fortune 100 company. **This is a hybrid role requiring two days in the office a week in one of the following locations: Boston, Portsmouth, Plano, Indianapolis, or Columbus** ** You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future...

Description We are seeking a highly skilled and motivated Principal Front-Office Engineer to join our prestigious investment firm. As a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Investment Innovation, Integration & Trading (I3T) team, driving design and implementation of small-scale proofs of concept and prototypes that support the fixed income portfolio, improve investment analysis, develop AI-enabled workflows, and enhance reporting systems & processes. You will partner closely with analysts and investment teams to enhance their day-to-day use of AI, helping them build artifacts in a more technically sound manner and building robust systems and tools that scale those prototypes into production-ready applications. We’re looking for a hands-on software architect and builder who can design systems, rapidly iterate on them, and deliver quality solutions that power analytics, reporting, and investment...

The Benefit Analyst supports both the practice group and individual customer teams serving large and jumbo market-segment employer groups. They are integral in all aspects of administrative, technical, analytical and project support. The Benefit Analyst supports senior team members in developing benefit strategies, evaluating carrier and vendor solutions, and executing service plans for complex large-employer programs, as well as daily tasks necessary to further the practice group and business. Under the direction of more senior teammates, the Benefit Analyst executes assigned analyses and support tasks, escalating judgement calls when needed. The essential functions of the role include some administrative/clerical responsibilities, CRM platform management, data analysis, financial modeling, RFP development, policy and contract review, implementation support, and preparation of customer-ready deliverables. The qualified candidate must have the ability to learn the spectrum of...

Description   As AI capabilities accelerate, so does the opportunity to fundamentally improve how we work. AI adoption is a key strategic focus for Liberty Mutual, and the Property & Specialty Product Delivery team is looking for a driven, curious and highly capable professional to help us seize that opportunity.   We are seeking a Director (individual contributor) to own and drive our AI roadmap across Delivery teams, identifying, testing and scaling AI-enabled solutions that improve the efficiency, quality and breadth of all our rating program launch and maintenance processes. The ideal candidate will bridge the gap between technology and business, translating complex organizational processes into actionable AI applications, and executing swiftly to deliver results. This role requires strong project management skills, a genuine curiosity for AI tools, and the ability to orchestrate across a variety of workstreams, bringing together the work of others...

Join us as an Underwriter II, Professional Liability/Cyber, Financial Lines to grow your career at the forefront of commercial insurance. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact We have an exciting opportunity for an Underwriter II on our Professional Liability/Cyber team. This role underwrites under general supervision, issuing quotes and policies while ensuring standards and compliance guidelines are met. These individuals will analyze information and can have an opportunity to...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.    You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.      This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH and Boston, MA.   You must be authorized to work in the United States without employer sponsorship now or...

POSITION SUMMARY: The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. PRIMARY RESPONSIBILITIES: Prepares premium allocations. Prepares and updates draft renewal proposals. Prepares documents for presenting risks to market. Prepares applications, summaries of insurance, and other coverage related documents. Assists client service teams in the preparation of presentation materials. Analyzes and summarizes complex data and compiles reports without supervision. Records data into appropriate insurance company and firm software programs. Processes complex audits and complete audit worksheets. Reviews contract requirements for complex cert requests. Reviews quotes in depth. Quotes flood and builder's risks policies as requested by an...

JOB DESCRIPTION SUMMARY: The mission is to be an integral part of the team and partner with sales and service colleagues to deliver a high level of service to our clients. This individual develops professional working relationships with clients, insurance companies, and agency personnel to maintain accounts and promote a positive working environment. PRIMARY RESPONSIBILITIES: Manage day-to-day activities of client accounts including, but not limited to, policy review, changes and updates, contract reviews, preparing renewal documents, marketing and negotiating insurance programs, and financial statements related to the client's insurance. Responsible for assisting in establishing and maintaining appropriate carrier relationships Maintain client files in AMS accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices. Manage client inquiries and work...

Description North America Actuarial & Analytics is seeking an actuary who will be responsible for supporting the US Middle Market Underwriting teams. You will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy. This position will be focused on providing high quality analyses and effectively communicating key outcomes to support ongoing/prospective strategies for US Middle Market. As such, the successful candidate will possess strong analytical and communication skills, as well as a demonstrated ability to execute thoroughly in a collaborative environment. Responsibilities: • Provide support to actuaries and others by performing analysis within a designated business segment/s to assist business decision making, financial planning, and strategy development. • Assist in the preparation of actuarial research and complex reports and studies; Communicates and presents findings and exhibits to peers,...

Description North America Actuarial & Analytics is seeking an experienced actuary to serve as the dedicated supporting actuarial partner to the US Middle Market Energy Underwriting team. In this high visibility role, you will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy across a technically complex and niche industry portfolio. This position will be focused on providing high quality analyses, effectively communicating key outcomes to support ongoing prospective strategies, and delivering insights that influence real business outcomes. The ideal candidate brings strong analytical and communication skills, a proactive mindset to solve complex problems, and a demonstrated ability to execute thoroughly in a collaborative environment.   Responsibilities: • Perform in-depth analysis of the US Middle Market Energy portfolio to assist business decision making, financial planning, and strategy...

Description We are seeking a highly skilled and motivated  Principal Quantitative Engineer  to join our prestigious investment firm. The Quant Solutions  team, part of Global Strategy & Capital Allocation, leads the General Account’s asset allocation and portfolio construction process, delivering advanced analytics, scenario analysis, and forward-looking insights to guide long-term, annual, and tactical investment decisions within regulatory, rating agency, and portfolio constraints. As the technical lead embedded within this team , you will drive the design and implementation of small-scale applications and proofs of concept that advance portfolio construction, asset allocation analytics, and quantitative research workflows.   You will partner closely with quantitative analysts and portfolio strategists to enhance their day-to-day use of AI, helping them build artifacts in a more technically sound manner and building robust systems and tools that scale...

Description The Executive Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third ‑ party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...