77 operations jobs found in Boston, MA

Description This role will be based in our Boston MA headquarters office working a hybrid schedule   Enterprise Strategy & Innovation (ES&I) is a corporate organization that reports directly into Liberty Mutual’s Executive Leadership Team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees in 900 offices worldwide.   The function is comprised of five interrelated verticals: Liberty’s award winning in-house enterprise strategy / strategy consulting arm (Corporate Strategy & Research), a strategic alignment group (LMG Alignment), a global innovation incubator (Solaria Labs), an enterprise venture capital group (Liberty Mutual Strategic Ventures) that invests in early-stage startups to glean critical insights on emerging disruptive trends, and a dedicated business operations team (ES&I Operations) that orchestrates the overall operating model of the ES&I function driving strategic priority setting,...

The Head of Operational Excellence and Enablement will drive strategic initiatives to enhance operational efficiency, effectiveness, and organizational readiness within the Group Benefits Underwriting organization. This role is accountable for optimizing learning and development, quality assurance programs, underwriting tools, data and operational metrics and capacity while ensuring leaders and teams are fully prepared to adopt new ways of working. This leader will embed best practices, enable accurate and consistent decision-making, and cultivate a culture of continuous improvement while proactively preparing the organization for operational, technological, and capability change. A central responsibility of this role is to ensure underwriting excellence is achieved and sustained through strong execution, readiness, and adoption. You Will Operational Excellence & Enablement Drive innovation and continuous improvement as a core mindset across the underwriting...

Description This is an exciting opportunity to join our rotational Actuarial Development Program as an experienced professional!    In this role, you will be a key piece of the team that provides full economic and analytical support and drives the profitable growth of the multi-billion personal specialty lines of business. Specifically, you will lead the actuarial work of the newly launched Pet Insurance line by working closely with a wide range of stakeholders throughout the organization. The key responsibilities of this role are to perform actuarial rate indications of the pet insurance products, provide external actuarial support to Departments of Insurance, construct rate strategies, evaluate and monitor product performance, and provide other analytical services with actuarial and line-of-business expertise. As a member of the Specialty Economics organization, you will also work with a group of talented analysts on impactful crossline initiatives and...

Description Agency Distribution Solutions (ADS) Finance & Accounting is looking for an experienced leader to be our Compensation Director . In this role, you will lead our Compensation Operations team, a function critical to ensuring Comparion Insurance Agency's agents and managers are paid accurately and on time every month. In this role, you will set the strategic direction for the team, first and foremost ensuring the monthly compensation cycle is executed reliably and without disruption. From there, you will balance hands-on leadership with a focus on innovation, championing the adoption of new tools and technologies to modernize how compensation is processed. This is an opportunity to build and elevate a high-performing team, strengthen partnerships across the organization, and serve as a trusted voice on compensation operations matters — from Comparion leadership down to individual agents and managers. You will work with a high degree of autonomy,...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of...

At The Baldwin Group, we prioritize a people-centered entrepreneurial spirited culture and giving colleagues a voice in a transcendent and inspired insurance distribution firm – delivering solutions that give our clients the confidence to pursue their purpose, passion, and dreams. Our firm’s best-in-class resources and diverse portfolio of services are innovating the industry by taking a comprehensive and tailored approach to insurance and risk management. We’re better together!  Position Summary: The Sr. Advisor (Producer) is a senior-level insurance sales leader responsible for driving organic growth through strategic client acquisition, trusted advisory relationships, and market leadership within the commercial risk management space. This role is designed for a highly experienced producer who operates as a business advisor — not simply a salesperson — helping clients protect and scale their businesses through sophisticated risk management and insurance solutions. Advisors...

Description The Company   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and  is responsible for  powering Liberty’s strategy amid profound  change  in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 3 50  investment, finance, and operations professionals located in Boston, MA, and New York, NY.     LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term...

Description Role Overview:   Business Unit Legal Solutions (BULS) is seeking a highly experienced coverage attorney to lead its Coverage & Insights team. The person is responsible for: 1) leading a team of experienced insurance coverage and policy experts providing strategic legal consultation and insights aligned with Liberty’s two strategic business units’, US Retail markets and Global Risk Solutions, needs; 2) scaling a foundational practice and supporting framework for the delivery of key internal and industry insurance coverage and policy insights and trends to drive greater risk awareness and improved outcomes by product and line of business; and 3) driving operational excellence with a focus on efficient delivery of legal services, aligning the right resources to the team’s work, using data and technology to optimize efficiency and to harvest policy and product insights.   This leader champions an inclusive, high-performing culture and will...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $125B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.  LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Description The Agency Finance leader is responsible for driving financial planning, long-term forecasting, reporting, controls, and operational excellence across Comparion Insurance Agency (CIA), the Liberty Mutual Insurance Agency (LMIA), and the broader Agency Distribution Services (ADS) organization. This individual serves as a critical thought partner to business leaders, providing strategic financial insights that inform channel economics, compensation design, and growth initiatives. The role leads a team that ensures revenue is accurately captured and allocated, expenses are managed with discipline, and financial operations — including accounts receivable, accounts payable, and compensation administration — run with precision and efficiency.   Responsibilities Lead annual and ongoing planning/forecasting processes for CIA, LMIA and ADS. Own P&L development, Monthly Operating Reviews (MORs), and budget-versus-actual reporting for CIA and LMIA...

Description T he North America (NA) Chief Reserving Actuary will lead the North America Reserving function. Position involves being responsible for the team performing thorough reserve analysis, maintaining reasonable and adequate reserves for this $20 Billion reserve base, clearly and transparently communicating results of reserve studies to key stakeholders, identifying elements of the reserve analysis that is particularly relevant to future business decisions by the NA business unit, effectively managing and leading a large team, and building strong relationships with business leaders and other key leaders throughout the organization.   Responsibilities    Provide an independent assessment of the NA reserves and associated reserve risks, ensuring the adequacy and accuracy of the NA reserves. Ensure use of accurate, sound, and innovative approaches in projecting and setting reserving guidelines that are consistent with those of Global Risk Solutions...

Description The VP, Senior Director, PP&B Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting People, Purpose & Brand. This leader will have the opportunity to reshape a complex, global technology ecosystem and build the modern platforms, data capabilities, and AI-enabled experiences that will support Liberty Mutual’s workforce and business priorities through 2030 and beyond.   The role is accountable for both transformation and execution, modernizing and simplifying the PP&B technology landscape while maintaining secure, stable, and resilient operations. The leader will oversee approximately $50 million in annual technology investment and partner closely with PP&B and Technology leaders to translate business priorities into measurable outcomes.   This is a senior technology leadership role requiring credibility across engineering, enterprise platforms, data,...

Description Role Summary Support the North America Programs and Delegated Authority business's profit and growth objectives by providing end-to-end actuarial ownership and portfolio-level governance for strategic portfolio relationships. North America Programs has been tasked to scale to $1B in GWP by 2030, and this role is a critical enabler of that growth, providing actuarial oversight for strategic portfolio relationships that are typically large and complex in scale and central to the North America Programs and Delegated Authority business.   The Portfolio Actuary partners closely with Underwriting, Exposure Management, Reserving, Finance, Claims, and Operations teams to ensure these select strategic relationships are underwritten to appropriate risk and return standards, and that pricing adequacy and performance monitoring support profitable scale.   Externally, the role is a visible actuarial point of contact with key strategic partners, helping to...

Description Within GRS North America (NA) Operations, we focus on delivering differentiated operational capabilities that enable the business, create exceptional experiences for our brokers and clients, and contribute to our GRS shared objectives.   NA Operations Solutions helps define, prioritize, and execute top opportunities to advance operational effectiveness across GRS North America, ensure effective change, maintain critical operational knowledge, and coordinate NA's role in key strategic initiatives. Our Process & Change Enablement team exists to:   Understand, document, and improve underwriting and operational processes across North America. Identify opportunities to improve consistency, efficiency, scalability, and effectiveness across NA divisions. Optimize the flow of work across underwriters, account analysts, onshore teams, offshore delivery centers, and vendor partners. Shape and execute operational transformation initiatives...

Description The Company: Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds—the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...

Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion (as of 12/31/2025) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client...

The Commercial Risk Client Executive is responsible for leading the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. Sr Client Executive must also evaluate and educate clients on missing or newly available coverage options. POSITION SUMMARY:   The Commercial Risk Client Executive is responsible for leading the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. Sr Client Executive must also evaluate and educate clients on missing or newly available coverage options.   PRIMARY RESPONSIBILITIES:   The Commercial Risk Client Executive is responsible for leading the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. Sr Client Executive must also evaluate and educate clients on...

The Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. Position Summary: The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. Principal Responsibilities: Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. Develops trusted partnerships with key insurance company partners and broker representatives. Leads...

The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. POSITION SUMMARY: The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. PRIMARY RESPONSIBILITIES: Prepares premium allocations. Prepares and updates draft renewal proposals. Prepares documents for presenting risks to market. Prepares applications, summaries of insurance, and other coverage related documents. Assists client service teams in the preparation of presentation materials. Analyzes and summarizes complex data and compiles reports without...

Description The Company: Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds—the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...