01/12/2026
IT Support Representative
Hybrid Work Schedule
Buffalo, NY
Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Information Technology (IT) Support Representative to join our Corporate Headquarters located in Buffalo, New York.
The IT Support Representative will become part of a dedicated Information Technology team focusing on providing outstanding first-class “Level 1” technical support to Merchants agents and colleagues via telephone, e-mail, web chat, and other means as necessary.
Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...
Merchants Insurance Group
Buffalo, NY, USA
Full Time
