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Full Time 9
Buffalo customer service New York

10 customer service jobs found in Buffalo, NY

Merchants Insurance Group
02/09/2026  
Billing / Customer Service Representative
Billing / Customer Service Representative  Buffalo, New York Hybrid Work Schedule     Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for an experienced Billing / Customer Service Representative for our Buffalo, NY location. The Billing / Customer Service Representative will become part of a dedicated Customer Service team focusing on building and maintaining effective relationships with the various customers through effectively and efficiently responding to billing inquiry calls and capturing billing information. Merchants Insurance Group, rated A- with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four...
Merchants Insurance Group Buffalo, NY, USA Full Time
Freeway Insurance Services America
03/05/2026  
Bilingual Insurance Sales Trainee/Sales Representative
We are GROWING and we are searching for you! Pay Range : For a Bilingual Insurance Sales Representative is $16-20/ hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! Our Company: Confie  and its family of companies - Freeway Auto Insurance , Acceptance  Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the  #1 Personal Lines Agency  by the  Insurance Journal  for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for  bright, talented , and  motivated  individuals who are goal oriented and excited for career advancement.  Come Grow With Us! What We Offer: Uncapped...
Freeway Insurance Services America Buffalo, NY, USA Full Time
Merchants Insurance Group
03/02/2026  
Multi-Line Claim Adjuster
Multi-Line Claim Adjuster Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Multi-Line Claim Adjuster t o join our Claims Legal team located in Buffalo, New York. The Multi-Line Claim Adjuster will become part of a dedicated claims team focusing on Commercial Auto, Property, General Liability and Umbrella/Excess claims. This position interacts extensively with home office technical managers, internal colleagues as well as policyholders, agents, attorneys, appraisers, and a multitude of claim-related service providers.  Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing...
Merchants Insurance Group Buffalo, NY, USA Full Time
Sedgwick
02/05/2026  
Auto Field Appraiser- Buffalo, NY
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Field Appraiser- Buffalo, NY PRIMARY PURPOSE : To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Set appointments same day, inspect within 24 hours and write estimate car side Depending on location - appraiser is expected to write 6 to 10 estimates per day Ensures proper vehicle tear down Determine repair time allotments and required labor operations...
Sedgwick Buffalo, NY, USA Full Time
Seek Now
01/26/2026  
Field Inspector 1099 Contractor
Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries. With more than 2 million property inspections completed to date while currently servicing 3,000 properties per day, Seek Now is the leading data capture and inspection services firm serving 240+ customers. Our mission is to help our customers make faster decisions and improve economic outcomes, all while providing a stellar customer experience. We accomplish this through continuously reimagining how information is captured, transformed, and transmitted across all the industries we serve. Our vision is to be the leading provider of on-demand, ground truth property data solutions. We do this while creating individual growth opportunities for our employees, expanding network of Seekers, and value add partners. Summary: Seek Now is searching for capable 1099 independent sub-contractors to provide accurate,...
Seek Now Buffalo, NY, USA
Merchants Insurance Group
01/12/2026  
IT Support Representative
IT Support Representative Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Information Technology (IT) Support Representative to join our Corporate Headquarters located in Buffalo, New York. The IT Support Representative will become part of a dedicated Information Technology team focusing on providing outstanding first-class “Level 1” technical support to Merchants agents and colleagues via telephone, e-mail, web chat, and other means as necessary. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...
Merchants Insurance Group Buffalo, NY, USA Full Time
ISC: Integrated Specialty Coverages
01/06/2026  
Underwriting Assistant (Excess)
About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary ISC's Excess team is looking for Underwriting Assistants to provides...
ISC: Integrated Specialty Coverages Buffalo, NY, USA Full Time
The Standard
11/05/2025  
Sales Representative - Employee Benefits
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the central NY, western NY, and the capital region (Rochester, Buffalo, Syracuse, and Albany areas), offers the ideal mix of opportunities, from well-established mature business...
The Standard Buffalo, NY, USA Full Time
Merchants Insurance Group
02/11/2026  
Loss Control Specialist
Loss Control Specialist Hybrid/Remote Work Schedule   Desired locations for opportunity:  Albany, NY or Mt. Laurel, New Jersey and Eastern Pennsylvania     Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Loss Control specialist for our Corporate Loss Control team. The territory for this opportunity can be either in Albany, NY or Mt. Laurel, NJ to include parts of Eastern Pennsylvania.   The Loss Control Specialist will act as an expert in safety related areas for underwriters, agents and insureds. This involves risk management and consultation services in the prevention and reduction of loss for our policyholders.  The senior specialist will survey and service the larger and more complex accounts, take the lead in training and education sessions and become involved in special projects/programs that are being developed within the company. Merchants Insurance Group, rated A- (Excellent) with a...
Merchants Insurance Group Buffalo, NY, USA Full Time
Merchants Insurance Group
02/02/2026  
Director, Corporate Programs
Director, Corporate Programs Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Director, Corporate Programs to join our Corporate Headquarters located in Buffalo, New York. The Director, Corporate Programs is a member of the Officer Team, and is responsible for providing leadership for all program business across the organization, with full accountability for the performance, growth, and profitability of the book. This role is responsible for driving the success of our program portfolio by partnering closely with external managing general agents, program administrators, reinsurers, brokers, and internal business units to deliver differentiated products and services. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York...
Merchants Insurance Group Buffalo, NY, USA Full Time

 

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