11 customer support officer jobs found in Buffalo

Director, Corporate Programs Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Director, Corporate Programs to join our Corporate Headquarters located in Buffalo, New York. The Director, Corporate Programs is a member of the Officer Team, and is responsible for providing leadership for all program business across the organization, with full accountability for the performance, growth, and profitability of the book. This role is responsible for driving the success of our program portfolio by partnering closely with external managing general agents, program administrators, reinsurers, brokers, and internal business units to deliver differentiated products and services. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York...

Commercial Lines Underwriting Assistant Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Commercial Lines Underwriting Assistant for our Corporate Central Operation team located in Buffalo, New York.   The Commercial Lines Underwriting Assistant will become part of a dedicated underwriting team focused on setting up new business, quotes, renewals and endorsements into our company policy writing system. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for...

Associate Underwriter Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast and is looking for an Associate Underwriter for our Corporate Central Operations team located in Buffalo, New York. This is a great opportunity to learn about Commercial Lines Underwriting and Insurance Operations while contributing to the team’s success. Our goal is to help the successful candidate build career development opportunities with Merchants commensurate with Underwriting experience and knowledge. Specifically, the Associate Underwriter will develop detailed knowledge of commercial lines underwriting through interaction with Underwriting Management, Underwriters and Agents. The Associate Underwriter will be part of a dedicated underwriting team focused on producing profitable new business, quotes, endorsements and renewals in collaboration with independent agents and other team members. Merchants...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary ISC's Excess team is looking for an Underwriting Assistant to provide...

Description Summary: The Retail Service Operations Team Leader is responsible for the oversight of service and operations for ~10 branches within a defined market area, mentoring a team to execute service and operational objectives within Huntington’s moderate to low-risk appetite. Duties & Responsibilities: Motivates and coaches all branch colleagues in the areas of service and operations onsite at assigned branches.  Promotes Huntington’s Welcome Culture through actions and coaching. Conducts branch visits to complete required audits, observations, and inspections. Participates in branch huddles to review operations procedures and opportunities. Performs risk management activities including the review, research, follow-up and coaching on operational and service reporting for assigned branches. Escalate issues to appropriate level immediately upon identification. Adheres to all...

Auto Physical Damage Claim Adjuster Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Auto Physical Damage Claim Adjuster (APD) to join our Corporate Claims team located in Buffalo, New York. The APD Claim Adjuster will become part of a dedicated claims team focusing on Auto Physical Damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys, appraisers, auto repair facilities and a multitude of claim-related service providers.  Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company...

Loss Control Specialist Hybrid/Remote Work Schedule   Desired locations for opportunity:  Albany, Hudson Valley or Western Massachusetts   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Loss Control specialist for our Corporate Loss Control team. The territory for this opportunity will be located within Albany, NY, Hudson Valley or Western Massachusetts location. The Loss Control Specialist will act as an expert in safety related areas for underwriters, agents and insureds. This involves risk management and consultation services in the prevention and reduction of loss for our policyholders.  The senior specialist will survey and service the larger and more complex accounts, take the lead in training and education sessions and become involved in special projects/programs that are being developed within the company. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M....

Corporate Sales Specialist Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Corporate Sales Specialist for our Corporate Sales team located in Buffalo, New York. The Corporate Sales Specialist will become part of a dedicated sales and marketing team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2026), a Fast Track company (2019-2025), and a Top Private Company 6 years in a row (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...

Property Claim Adjuster Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Property Claim Adjuster to join our Corporate Claims team located in Buffalo, New York. The Property Claim Adjuster will become part of a dedicated claims team focusing on Commercial Property claims. This position interacts extensively with home office technical managers, internal colleagues as well as policyholders, agents, attorneys, appraisers, and a multitude of claim-related service providers.  Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive...

Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries. With more than 2 million property inspections completed to date while currently servicing 3,000 properties per day, Seek Now is the leading data capture and inspection services firm serving 240+ customers. Our mission is to help our customers make faster decisions and improve economic outcomes, all while providing a stellar customer experience. We accomplish this through continuously reimagining how information is captured, transformed, and transmitted across all the industries we serve. Our vision is to be the leading provider of on-demand, ground truth property data solutions. We do this while creating individual growth opportunities for our employees, expanding network of Seekers, and value add partners. Summary: Seek Now is searching for capable 1099 independent sub-contractors to provide accurate,...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the central NY, western NY, and the capital region (Rochester, Buffalo, Syracuse, and Albany areas), offers the ideal mix of opportunities, from well-established mature business...