2 sales account manager jobs found in Carlsbad, CA

Reporting into the SVP, Global Customer Success, the Director of Customer Success is responsible for retaining, delighting, and growing our Insurance customer base, as well as ensuring the success of the Customer Success Managers (CSMs). This role includes establishing operational objectives, policies, and procedures that affect immediate and, at times, company-wide operations. You will guide the US CSMs, setting clear frameworks and providing the necessary tools to deliver their best work. The role also requires anticipating churn risks, fostering upsell opportunities, and driving loyalty by managing multiple priorities that directly impact the medium-term results of both your team and the business.  The Director will collaborate with cross-functional teams to solve strategic issues, monitor customer satisfaction, and align with organizational objectives. This involves ensuring that customer metrics and success outcomes are met, which could directly affect timelines and...

An Enterprise Account Executive will thrive in a flexible and fast-paced environment and will accelerate the success we are achieving in the Insurance vertical. The Enterprise Account Executive is responsible for identifying, developing, and closing complex opportunities with new and existing enterprise customers. This role positions an AE in a competitive market, where Nearmap must be positioned as a strategic partner and solution provider in the property intelligence space, to drive the future of Property & Casualty Insurance. The successful candidate will bring a combination of enterprise SaaS and Insurance technology sales experience and apply deep professional knowledge and commercial acumen to influence enterprise buying decisions. They will lead with a customer-first mindset, guide complex sales cycles, and consistently deliver results aligned with business goals. Key Responsibilities Pipeline Generation & Opportunity Development Understand and apply Nearmap’s...