44 jobs found in Carmel

The CareIQ Intake Manager is responsible for the overall operations of the CareIQ Intake Department. This position will manage initial referral of ancillary healthcare operations to ensure intake of new requests and orders occurs quickly and accurately. The CareIQ Intake Manager oversees the departments that create the first impression of CorVel’s CareIQ Ancillary Care Solutions division, and works with every department of the program on a regular basis.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Manages all day to day operations and functions regarding CareIQ’s Intake department(s) Develops and oversees Intake operating procedures to ensure service levels meet or exceed those set by the client agreement Accountable for meeting inbound telephonic metrics (ASA, AQT, Abandonment Rate, & etc.) on a daily basis and  prepared to implement immediate solutions if service interruptions occur during regular operating business hours Monitors operational...

Job Summary Join Team MJ as a Marketing Coordinator! We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and innovation has enabled us to maintain a best-in-class approach to risk management, employee benefits, retirement, and total rewards. We are seeking a talented and innovative Marketing Coordinator to join our Corporate Marketing + Communications team. As a member of our team, you will have the opportunity to work with passionate, creative individuals who are focused on advancing the MJ brand in the ever-changing world of insurance and business consulting. In this role, you will be responsible for executing tasks that promote MJ’s products and services and increase brand awareness. The Marketing Coordinator will play a vital role on our team, aiding with campaign development, presentation design, sales, marketing and internal communication support. If you are a creative...

About the Job   This role closely collaborates with senior team members to help oversee client experience while gaining experience in the Client Executive role. This role is designed to support the development and execution of clients' benefit plan strategies, while also building experience in crafting retention strategies for existing clients and devising acquisition strategies for new clients in partnership with Consultants and the broader team.     Essential Functions   Client Engagement and Implementation   Assist in preparing and presenting at finalist and prospect meetings to secure new business.   Participate in implementation meetings to onboard new clients and communicate sold decisions to the MJ team.   Support and eventually lead local and travel-required Open Enrollment (OE) meetings to ensure clients understand and can navigate their benefits.   Client and Vendor Relations   Assist in preparing and leading...

CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants. This position is eligible to work from home. This is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones. Shift: 1:30-10:00 PM EST A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Proactively monitors and manages files using proprietary web based applications. Identifies potential problems and trends, proposes solutions and ensures no delay in care. Provides telephonic and written customer support services....

CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants. This position is eligible to work from home. This is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones. Shift: 2:30 - 11:00 PM EST A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Proactively monitors and manages files using proprietary web based applications. Identifies potential problems and trends, proposes solutions and ensures no delay in care. Provides telephonic and written customer support services....

PURPOSE:  This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country.  As a Front Desk Coordinator within the Shepherd family, you are responsible for greeting customers and clients, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, meeting scheduling and organization, requisition of supplies, facility and building maintenance, as well as additional clerical duties as requested.  RESPONSIBILITIES:  · Greet visitors, determine their needs, check appointments and direct them to the proper associate. · Provide positive, prompt, accurate, and courteous service to clients. · Receive all in-coming telephone calls to the Agency and refer call to the...

About the job   The MJ Companies is seeking a highly skilled and strategic Senior Analyst to join our team. This role is critical in driving advanced analytics initiatives, managing client relationships, and enhancing tools and processes to support organizational goals. The Senior Analyst will take a leadership role in tool development, team training, and oversight of complex client needs while delivering actionable insights to inform business decisions. The ideal candidate will have a strong technical background, problem-solving expertise, and the ability to manage multiple priorities with minimal supervision.   Essential Functions   An outcome-oriented, analytical thinker, who can work closely with analytics team to create innovative solutions to deal with uncertain data and ambiguous business challenges     Extrapolates and validates data, produces reports, including the development of professional-level visualization for clients...

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote role. The work schedule for this role is Monday - Friday: 2:30 PM - 11:00 PM EST. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed) orders...

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed) orders into coordination system Ensures all case stakeholders are updated regularly...

This position is a part of a brokerage apprenticeship program, a paid role that combines on-the-job learning with required education and training.  As part of the role, the apprentice will work toward an associate's degree and complete an industry designation (e.g., PEBC, PRC) while building foundational skills in Employee Benefits.  The role will provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team. ESSENTIAL FUNCTIONS +Work together with the Account Manager and Client Executive to service clients +Assist with review of contracts for accuracy of policy details +Review Benefits Open Enrollment information for accuracy of information +Provide day-to-day customer service to clients +Assist Client Executives and Account Managers in retention of existing clients +Work with health risk management team in the analysis of claims information and development of...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits A ccount Executive – Public Entity Team for our growing team in Carmel, IN ! Retain clients through servicing and management of client relationships both internally and externally. Collaborate with members of the department to deliver exceptional customer service, achieve client satisfaction, and support new business opportunities. How You Will Contribute:   Responsible for the day-to-day account management of an assigned book of business, including but not limited to responding to coverage questions; researching and resolving claims issues, enrollment and ID cards problems; processing policies and changes; providing coverage comparisons, premium breakdowns and claims runs; etc. Build courteous and successful relationships with clients, vendors and carriers to improve...

Currently seeking a Claims Liability Manager to oversee the daily operations of a commercial claims liability team to ensure all assigned claims are investigated and adjusted appropriately for the Midwest states of IN, IL, KY, MI, MO, and OH.  The team determines liability, secures information, reviews coverages, and settles claims. The preferred location will be in the Carmel, IN regional office. What you will do Determine work objectives and planning workloads and deadlines for the commercial liability team. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes. Processes and document all file activity including but not limited to phone calls, attorney contact, medical providers, etc.  Document a plan of action, strategy and future exposure.  Set and maintain an appropriate diary schedule as specified...

Position Summary The Lead Azure Databricks Data Engineer will be reporting to VP of Data Engineering and will be responsible for implementing data solutions and collaborating with Business Analyst, Data Analyst, IT Teams and key stake holders. This role will lead projects and coach junior staff on build and optimize data pipelines, integrating data from various sources, ETL (Extract, Transform, Load) processes and ensuring data quality and consistency. The Lead will ensure that our data engineering practices are aligned with the latest technologies and industry best practices, focusing on performance, reliability, and efficiency. What will your job entail? Job Responsibilities: • Provide technical leadership in data architecture and engineering, collaborating with solution stakeholders to align data solutions with business objectives. • Mentor less experienced data engineers and team members, fostering a collaborative and innovative work environment. • Explore and...

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern...

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are also proud to be named as a Top Workplace Winner for the past three years by IndyStar! Tokio Marine HCC offers a competitive salary and a generous employee benefit package that includes among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, employee assistance program, paid parental leave, 401(k) plan with Company matching contributions and educational/loan...

JOB SUMMARY:  This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. The Agency Bill Team Lead is responsible for overseeing and actively performing agency bill accounts receivable and accounts payable functions within the insurance agency. This role is approximately 70% hands-on processing and review and 30% team leadership and oversight. The position ensures accurate handling of insured payments, carrier and broker remittances, bank and trust account reconciliations, and overall trust accounting compliance, while leading and developing a small team of 2–3 agency bill specialists. ROLES AND RESPONSIBILITIES: Perform and review agency bill accounts receivable and accounts payable activities. Apply,...

JOB SUMMARY This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. The Senior Direct Bill Commission Processing Specialist is an experienced professional responsible for end-to-end direct bill commission processing, reconciliation, and validation. This role requires strong knowledge of carrier commission statements, producer compensation structures, and agency accounting workflows. In addition to daily commission processing, the position plays a key role in monthly commission payable review, acquisition revenue posting, and the Accounts Payable function, supporting company-wide invoice processing and electronic payments. ROLES AND RESPONSIBILITIES:  Independently process daily direct bill commission...

Provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team. ESSENTIAL FUNCTIONS +Work together with the Account Manager and Client Executive to service clients +Assist with review of contracts for accuracy of policy details +Review Benefits Open Enrollment information for accuracy of information +Provide day-to-day customer service to clients +Assist Client Executives and Account Managers in retention of existing clients +Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics +Gain working knowledge of functionality of resource tools +Assist in maintenance of client management system +Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. We are currently seeking a Supervisor/Manager, (title dependent on experience), who will be responsible for the leadership and management of one of our commercial rating operations’ teams.  The leader will manage performance, workload and quality program for the team.  This position will be located at our Midwest Regional Office in Carmel, IN. In this role you will be responsible for: Supervising the daily operations of a commercial rating team with oversight of new and renewal policies; processing policy changes, to include endorsements, cancellations, non-renewals, and reinstatements. Managing workflow focused on efficient and effective use of technology...

JOB SUMMARY This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. The part-time, Financial Controller will oversee all financial aspects of the agency, to ensure accurate reporting, and supporting strategic growth initiatives. This role manages accounting processes, financial planning, and internal controls to maintain profitability and operational efficiency . ROLES AND RESPONSIBILITIES: Prepare and review monthly, quarterly, and annual financial statements.  Own and manage the General Ledger working with the team to ensure accuracy. Lead and engage with the team to ensure revenue and related entries are posted by EOD BD 2. Support existing write-off processes and improvement, when warranted....