11 call center jobs found in Carmel, IN

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed) orders into coordination system Ensures all case stakeholders are updated regularly...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Job Summary Join Team MJ as a Marketing Coordinator! We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and innovation has enabled us to maintain a best-in-class approach to risk management, employee benefits, retirement, and total rewards. We are seeking a talented and innovative Marketing Coordinator to join our Corporate Marketing + Communications team. As a member of our team, you will have the opportunity to work with passionate, creative individuals who are focused on advancing the MJ brand in the ever-changing world of insurance and business consulting. In this role, you will be responsible for executing tasks that promote MJ’s products and services and increase brand awareness. The Marketing Coordinator will play a vital role on our team, aiding with campaign development, presentation design, sales, marketing and internal communication support. If you are a creative...

Currently seeking a Claims Liability Manager to oversee the daily operations of a commercial claims liability team to ensure all assigned claims are investigated and adjusted appropriately for the Midwest states of IN, IL, KY, MI, MO, and OH.  The team determines liability, secures information, reviews coverages, and settles claims. The preferred location will be in the Carmel, IN regional office. What you will do Determine work objectives and planning workloads and deadlines for the commercial liability team. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes. Processes and document all file activity including but not limited to phone calls, attorney contact, medical providers, etc.  Document a plan of action, strategy and future exposure.  Set and maintain an appropriate diary schedule as specified...

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. We are currently seeking a Supervisor/Manager, (title dependent on experience), who will be responsible for the leadership and management of one of our commercial rating operations’ teams.  The leader will manage performance, workload and quality program for the team.  This position will be located at our Midwest Regional Office in Carmel, IN. In this role you will be responsible for: Supervising the daily operations of a commercial rating team with oversight of new and renewal policies; processing policy changes, to include endorsements, cancellations, non-renewals, and reinstatements. Managing workflow focused on efficient and effective use of technology...

Position Summary Alive Risk delivers innovative insurance solutions for the entertainment industry, including live events, film productions, music tours, and other creative ventures. We partner with brokers and clients to protect experiences that matter most. The Associate Underwriter plays a critical supportive role in the underwriting process for Alive Risk’s Entertainment Program. This position is highly detail-oriented and focuses on preparing renewal files, gathering documentation, and ensuring accurate data for underwriting decisions. Acting as a key administrative partner to the Principal Underwriter, you will help maintain smooth operations and deliver exceptional service to brokers and clients. What will your job entail? Key Responsibilities Renewal Preparation & Documentation Gather and organize all required documentation for renewals, including MDRs, loss runs, and updated exposure details. Review expiring policies for accuracy and completeness;...

Position Summary Alive Risk specializes in unique insurance programs for the entertainment industry, including live events, film productions, music tours, and other creative ventures. We partner with brokers and clients to deliver innovative risk solutions that protect the experiences people love. The Inside Underwriter manages renewal business for entertainment-related risks. This role requires strong analytical skills, sound judgment, and the ability to craft tailored solutions for a dynamic industry. Acting as the right-hand to an Underwriter, this role is responsible for regular, direct client interactions while supporting the growth of our Entertainment Program. What will your job entail? Key Responsibilities Renewal Management Own and manage the renewal portfolio for entertainment-related property and casualty accounts. Review expiring policies, assess changes in exposure, and negotiate terms to maximize retention and profitability. Ensure timely...

Small Business   Sales Executive     Who We Are   At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry   expertise , but we still   maintain   the local flavor of our offices. Our structure enables our teams to   maintain   their own unique, regional culture.   HUB is   a leading   global insurance and employee benefits broker,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   20 ,000 employees   in   6 00   offices throughout North America, HUB has   grown substantially, in...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S e nior Claims Representative to join our growing team in Carmel, IN!         The S enior Claims Representative manages high priority accounts and catastrophic claims .         How You Will Contribute:       Maintain a claim inventory as deemed appropriate by management   Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment   Make timely contact with members, injured workers, agents, providers, attorneys, etc.   Investigate claim with phone interviews/emails and obtain appropriate documentation   Evaluate exposure and adjust reserves as required   Conclude claim processing in accordance...