5 customer care advocate 1 jobs found in Cary

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :     General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection    Performs general automotive maintenance and repairs    Test drive...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule / Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and  Saturday,  8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.     Position Summary :     As a Service Advisor,   you’ll   serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering   a positive   customer experience and supporting overall service...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   Cary, NC (On-site) - Kildaire Branch Position Schedule/Shift:   Monday - Friday 8:30am–6pm ET (One Rotating Saturday a month working 9:00am - 1:00pm)  Position Summary   Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth.  Key Responsibilities   Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings.  Lead Generation & Promotions: Generate leads, share travel and insurance specials, provide travel information,...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     Launch your leadership journey with the Leadership Development Program, where   you’ll   gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role,   you’ll   rotate through key areas of the business   -   from customer service and sales to operations and financial performance   -   building the skills needed to step into leadership positions.   You’ll   work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If   you’re   motivated to grow, ready to...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details:   Cary, NC (On-site) Position Schedule/Shift:   Monday - Friday 8:30am–6pm ET (One Rotating Saturday a month working 9:00am - 1:00pm)  Position Summary  The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products.  Key Responsibilities  Customer Service & Member Support  Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed.  Participate in team service efforts and help deliver consistent, customer-focused...