3 customer experience specialist jobs found in Cedar Rapids

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Attend insurance carrier meetings and ability to independently lead client meetings, as required. Working accounts start to finish; may have some Client Service Specialist support and/or supporting Sr. Client Service Consultant, servicing larger, more complex accounts. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as...

UFG is currently seeking a Systems Engineer who will be responsible for the support, maintenance, and ongoing enhancement of key customer-facing enterprise applications, enterprise SaaS and on-premise systems, including systems such as Atlassian Suite, ImageRight, and Concur. This role is essential in ensuring the reliable delivery and seamless performance of these systems while driving user adoption and aligning functionality with dynamic business requirements. By combining strong technical skills with a user-focused approach, the Systems Engineer contributes to the scalability, efficiency, and overall strategic value of enterprise applications across the organization.  In general, systems engineers will specialize in one or more of these systems to develop a strong understanding and expertise, serving as a technical expert who oversees the implement, care, and maintenance of these systems are part of the overall UFG technology stack. Essential Duties &...

UFG is currently hiring for a Claims Specialist II to work with our Workers Compensation team. This individual's primarily responsible for verifying applicable coverages, conducting timely and thorough research of the facts of a loss, analyzing compensability and evaluating benefits for reserve and settlement, and negotiating medium to occasional high complexity claims to resolution in accordance with claims best practices.   The Claims Specialist II – Workers Compensation role demonstrates a strong desire to learn and grow, promotes a positive work environment, and embraces a strong service-oriented mindset in support of internal and external customers.  This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently and effectively . It also requires the ability to work independently with low to moderate levels of supervision. A strong desire to advance one’s professional development is essential to this role....