5 customer service associate jobs found in Cedar Rapids, IA

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Qualifications: Education: High school diploma; college degree preferred. Experience: Minimum 0-1 year of administrative, customer service, or...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:  Position not reporting to physical location. Trucks are take home with periodical use at local insurance office. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to...

Job Description: Holmes Murphy Client Service Internship – Summer 2027 Cedar Rapids, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Cedar Rapids, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business. $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Position Schedule / Shift: Monday - Friday 8:30 am – 5:30 pm Position Summary Full-time | W‑2 | Base Pay...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Understand client operations and exposures to ensure appropriate coverage is in place or coverage options are provided. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Prepares client renewal documents and...