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Cedar Rapids customer service team lead

8 customer service team lead jobs found in Cedar Rapids

AAA - Auto Club Group (ACG)
05/14/2026  
Member Representative I - Cedar Rapids, IA
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service,...
AAA - Auto Club Group (ACG) Cedar Rapids, IA Full Time
AAA - Auto Club Group (ACG)
05/05/2026  
Insurance Sales Agent - Cedar Rapids, IA
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO), Company paid holidays, CEO days, and Floating Holidays Tuition Reimbursement Professional certification...
AAA - Auto Club Group (ACG) Cedar Rapids, IA Full Time
Sedgwick
04/28/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Cedar Rapids, IA Full Time
UFG Insurance
03/27/2026  
Sr Underwriting Process Analyst
UFG is actively seeking a Sr. Underwriting Business Process Analyst who will support Commercial Underwriting in meeting growth/profitability objectives through underwriting content, communication and process and procedure development. Within this role the analyst will also drive continuous improvement and collaborate with various areas of the organization to develop and implement solutions aligned with UFG’s goals and business strategies. This includes but is not limited to processes and procedures, tools and resources, best practices, and risk appetite guides. The Sr. Underwriting Business Process Analyst will work independently to lead and manage collaborative project teams supported by branch office employees and individuals from various roles and levels within the company to develop and deliver business solutions that support successful implementation and adoption company wide. Essential Duties and Responsibilities:   Responsible for development, maintenance...
UFG Insurance Cedar Rapids, IA Full Time
Sedgwick
02/08/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr We offer a hybrid work environment with on-site collaboration. Candidates must be located near our Centers of Excellence in Cedar Rapids, Iowa.     333 1 st   Street SE Ste. 200 Cedar Rapids IA 52401   PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making...
Sedgwick Cedar Rapids, IA
Seek Now
01/29/2026  
Field Inspector 1099 Contractor
Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries. With more than 2 million property inspections completed to date while currently servicing 3,000 properties per day, Seek Now is the leading data capture and inspection services firm serving 240+ customers. Our mission is to help our customers make faster decisions and improve economic outcomes, all while providing a stellar customer experience. We accomplish this through continuously reimagining how information is captured, transformed, and transmitted across all the industries we serve. Our vision is to be the leading provider of on-demand, ground truth property data solutions. We do this while creating individual growth opportunities for our employees, expanding network of Seekers, and value add partners. Summary: Seek Now is searching for capable 1099 independent sub-contractors to provide accurate,...
Seek Now Cedar Rapids, IA
Sedgwick
01/18/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence Cedar Rapids, IA : 333 1st Street SE Ste.200 Cedar Rapids IA 52401 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers...
Sedgwick Cedar Rapids, IA Full Time
UFG Insurance
05/05/2026  
Claims Representative I - APD
The Claims Rep l position is an entry-level position responsible for investigating, evaluating, and settling auto physical damage claims within an assigned territory.  This position is responsible for conducting timely and thorough investigations, verifies applicable coverages, analyzes potential exposure and deductible, estimates damages and evaluates for reserve and settlement, and brings claims to a resolution in accordance with claims best practices. The Claims Rep l position demonstrates a strong desire to learn and grow, promotes a positive work environment, and buys into a strong service mentality to both internal and external customers.  This position requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently and effectively. Responsibilities:  Review new claims assignment to determine the nature and severity of the claim and action required.    Review and interpret applicable policy...
UFG Insurance Cedar Rapids, IA Full Time

 

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