3 operations manager jobs found in Celina, OH

What You’ll Be Doing In this role, your days will be varied and engaging. You will: Be a friendly, professional point of contact for agents, insured individuals, claimants, and claims representatives—answering calls, directing inquiries, and knowing when to escalate issues. Enter and manage claims including setting up files, processing mail, transcribing letters, and maintaining accurate documentation. Take first notice of loss calls, provide claim status updates, order police reports, and process claim‑related paperwork. Review basic policy coverage information and assist with claim payments. Ensure accurate reporting to required agencies to help protect the company’s reputation. Support month‑end accounting processes, including balancing multiple general ledger accounts. Assist with improvements, testing, and updates related to claims systems and billing processes. Work closely with Claims leadership and teammates to resolve issues and keep work flowing...

What You’ll Do In this role, you’ll make a meaningful impact every day by: Strengthening agency relationships— You’ll analyze your territory, identify the most promising agencies, and help them grow within our market definition. Adding value on every interaction— Your visits and calls with agency partners will be purposeful, proactive, and centered around helping them succeed. Driving growth and profitability— You’ll own performance goals for both your territory and each agency you support. Leading operational collaboration— You’ll guide the operations team in agency review discussions and translate decisions into actionable next steps. Supporting underwriting and new business— You’ll help agents quote and write business using your underwriting authority and our established processes . Expanding our agency footprint— You’ll continuously develop a pipeline of prospective agencies aligned with Celina Insurance Group’s goals. Developing agency talent—...

  Why You'll Love This Internship: Hands-On Experience : Gain valuable on-the-job experience in our corporate office. Flexible Schedule : Enjoy a Monday through Friday schedule that fits your academic commitments. Competitive Pay : We offer competitive internship pay to recognize your contributions. Professional Connections : Connect with insurance professionals and expand your network. What You'll Do: Assist Underwriting Team : Help create quotes for accounts and provide service to our agency partners. Manage Reports : Order and review motor vehicle and other reports. Work with Data : Use online portals to handle policy data. Explore Departments : Gain exposure to various department operations within the organization. What We're Looking For:   Self-Motivated : Bring a solid work ethic and a commitment to high-level customer service. Effective Communicator : Build relationships through strong communication, presentation, and...