1 senior database administrator jobs found in Charleston

About the role. The Senior Member Services Associate is a key member of the Member Services team reporting to the Member Services Supervisor. The primary goal of this position is to deliver flawless service to our members and independent agency partners. This person will ensure efficient and quality customer interactions, respond to inquiries, and process transactions. What you’ll do. Provide exceptional customer experience and maintain duties and responsibilities as outlined under the Member Services Associate role Act as primary mentor in new hire training for regional team while sustaining relevancy of training manual and materials Observe authority statement designated on experience and tenure when processing transactions in policy administration system Lead ad-hoc special projects on direction of Director of Member Services and Team Lead Maintain ownership of additional responsibilities based on location and team size Receive preferential choice for scheduling,...