25 customer center technical analyst jobs found in Charlotte

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented User Access Management (UAM) Analyst who will be responsible for delivering administrative services and support across enterprise infrastructure and business line applications.  In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times.  You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the customer...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Agile Product Owner to champion member value, with a specific focus on optimizing the join and eligibility experiences within the banking sector. This role requires a strategic individual who can integrate member value initiatives into the bank's planning and backlog, ensuring the bank's risk, opportunities, and perspectives are accounted for in product roadmaps. You will also be responsible for the governance and risk assessment processes related to these member experiences. We...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The USAA AML Modeling & Analytical Team is actively seeking a seasoned Senior Quantitative Risk Analyst to spearhead the development, refinement, and deployment of a comprehensive suite of Financial Crimes Models. This pivotal role will leverage expert analytical acumen and extensive technical proficiency to architect and optimize model performance for Transaction Monitoring (Actimize), Lexis Bridger Screening Systems, and Customer Risk Scoring. The successful candidate will collaborate with key stakeholders to...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Financial Crimes Audit Executive directs and oversees independent audit coverage for USAA Federal Savings Bank’s Financial Crimes risk portfolio, including fraud, anti-money laundering (AML)/Bank Secrecy Act (BSA), and sanctions (OFAC) compliance. This role designs, administers, and executes a risk-based, comprehensive audit program that provides independent and objective assurance over the effectiveness of governance, risk management, and control processes across first- and second-line functions. The...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The USAA AML Modeling & Analytical Team is actively seeking a Quantitative Risk Analyst to spearhead the development, refinement, and deployment of a comprehensive suite of Financial Crimes Models. This pivotal role will leverage expert analytical acumen and extensive technical proficiency to architect and optimize model performance for Transaction Monitoring (Actimize), Lexis Bridger Screening Systems, and Customer Risk Scoring. The successful candidate will collaborate with key stakeholders to proactively...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is looking to invest in bright new talent to ensure we continue to provide excellent value and strengthen relationships with our policyholders. It’s in this spirit that we are actively seeking a Sr Integrations Engineer to join our Workforce Benefits Division team in Charlotte, NC. Relocation assistance may be provided. Pacific Life is building the...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Database Security Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact   The Database Security Engineer is responsible for implementing security systems that will provide detection, prevention, containment and deterrence mechanisms to protect and...

Dir Architecture - IA06CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is seeking a highly skilled, hands-on AI Architect to support the Enterprise Technology Architecture (ETA) organization. This role will be responsible for leading the design, governance, and implementation of AI-centric technology architectures across a hybrid infrastructure landscape , including AWS, Google Cloud Platform (GCP), and on-premises data centers . The AI Architect will play a critical role in enabling the responsible and secure adoption of Generative AI (GenAI) technologies , establishing architectural standards, and driving the implementation of multiple internal-facing GenAI use cases . This role requires a strong...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.   We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.  Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from...

Description Liberty Mutual Surety™ is currently recruiting for a Senior Surety Underwriter to join our Southeast Surety Plus Operation. This underwriting position will support our Small to Mid Contract Team.   As a Senior Surety Underwriter you will develop and underwrite profitable surety business, and service independent agents, brokers, and small to mid-sized contract accounts/SBA within an assigned territory. Using your excellent relationship skills, you will build and maintain positive partnerships our agents, brokers, and accounts as a trusted advisor and underwriting resource for our producers and customers. You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent opportunity for an experienced and self-motivated surety professional looking to grow their career with a top surety company that...

Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization How you will create an impact The Data Security Engineer will be responsible for deploying, tuning and maintaining security policies and enhancements to protect company sensitive and confidential information in order to mitigate security threats to the corporate network, assets, data, and users. This position is a hands-on role that requires knowledge of data security technology related to data loss prevention, data encryption, database security, unstructured and...

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an AVP,...

ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is the one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented VP Enterprise Data Architect to join our Corporate Technology team in Charlotte, NC. As a VP Enterprise Data Architect, you will set the direction and vision for the technologies that support various business units at Pacific Life, architecting an AI-first data ecosystem that bring Pacific Life to the AI age . You will manage the architecture, design, development, and implementation of data solutions that satisfy the business requirements and fit the data strategy . You will guide a team of data architects and work with data engineers, data analysts, data scientists, and other partners to produce high-quality, scalable, and trustworthy data products. You will also make sure that the data architecture practices, standards, and approaches are adhered to and refined....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in...

About HUB International: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. What we offer you: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability...

Manager Software Engineering - IE07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Group Benefits IT Team is seeking a highly motivated, experienced IT Leader who is responsible for leading engineering teams to successfully drive the transformation of our application landscape.  The Software Engineering Manager will have end-to-end accountabilities in IT Operations across the application portfolio.   Successful candidates will be expected to demonstrate strong leadership skills, excellent partnership with stakeholders and partner teams, solid technical acumen, experience in delivering quality technical solutions as well as setting and executing on a strategic technical vision to ensure the systems are...

Sr Staff Data Engineer - GE07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Enterprise Data Services Department’s Customer Data Ecosystem Operations Team is looking for a skilled Lead AI Data Engineer to join our team. This is an exciting opportunity to join us on our multi-year Cloud Modernization journey. The role focuses on integrating data from multiple systems, curating and transforming it into high-quality data products for actionable insights, using a mix of solutions spanning AI and Cloud tools and technologies. You uphold data integrity, accessibility, and compliance while creating curated Data Products to support diverse analytics needs—including descriptive, diagnostic, predictive, and prescriptive use...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Our fast-paced, highly collaborative internal Data Team is seeking an experience Senior Data Analyst as we continue to grow our data team into 2025. This successful candidate will participate in the planning of strategic direction through data insights, support initiatives to achieve strategic goals, manage relationships as they act as a liaison between the development teams and stakeholders...