09/30/2026
Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Location Details: Hybrid – Charlotte, North Carolina Eligible candidates must reside within a fifty-mile radius of Charlotte, North Carolina for consideration. Position Schedule / Shift: Monday – Friday: 8:30 AM EST – 5:30 PM EST Employees in this position will report in office 1 – 2 times per month, as assigned by management. Position Summary: As a Claim Customer Service Representative , you will serve as the first point of contact for members reporting losses, guiding them through the claims process with professionalism, empathy, and efficiency. In this fast-paced call center environment, you will handle claim inquiries, initiate claim services, and resolve low-complexity, one-touch claims by interpreting coverage, authorizing services, processing payments, and ensuring compliance with company policies and state regulations. This role combines strong customer service,...
AAA - Auto Club Group (ACG)
Charlotte, NC
Full Time
